I came here with my family for a birthday dinner. My mum is strictly vegetarian, so we ordered her a noodle dish, and emphasised that it is vegetarian. It comes out with shrimps and chicken on, to which we complain and it is taken back. It comes back out two minutes later. My mum starts eating and mentions eating something that didn't seem right. As I dig deeper into the noodles it is obvious that they have scooped the meat off the top and left the rest under the noodles.
The manager did not apologise nor did he empathise, instead he kicked us out. If that had been an allergy (to shrimp for example) what would have happened? It was not about getting a free meal, it was about him understanding how their actions can impact people.
I will not be eating here again nor will I be ordering take aways from here (as we usually do).
Absolutely appalling behaviour and attitude from the manager. read more