Not all escape rooms are alike. This one is not so much about escaping as it is solving the clues…read moreand making a discovery. Exit is not locked, clues are fun and intriguing, definitely work the brain and often have multiple direction possibilities leading to a complex process. Fun time and the more the merrier, more brain more gain! 1820 barber shop was also staged very era savvy.

Had a great time we did the 20's room had to be done in a hour we all had fun finding the clues…read more some of the dice could have been easier to read but over al we enjoyed are self would do it again and also made it with 4 seconds left

We started out today not knowing where we were going to end up or what we're going to do. We wanted…read moreto have an adventure on this day off before New Year's. This is the second escape room experience for all of us. We were extremely happy with our experience here! Although it's a bit tricky to locate, because their sign was blown away- we saw the name at the bottom of the list just inside the front door. We were greeted by the owner/employee when we arrived. The area is clean and well-kept. This was a very exciting and thrilling experience for us! My wife and I and our two daughters age 14 and 12 thoroughly enjoyed it. We chose the Adirondack kidnapping experience. One step add to another step one to another step... Very exciting! We would recommend this experience for anyone!

Had a Fantastic Time!! Okay let me temper this by saying this is my first experience at an Escape…read moreRoom but I would definitely do this again. We ran out of time but we're so close!! The puzzles were manageable and we got clues at appropriate times. All of us stayed engaged and excited. It was one of the fastest hours I've ever had. We tried the Cabin in the Woods and I recommend it.

Me and my group of 7 did the eat or be eaten escape room. We are beginners and the host Eli was…read moresuper nice and friendly! Shout out to Eli for the multiple hints we needed. The room was fun and the details were very cool and spooky. Definitely recommend!

Super fun place! We successfully escaped Bigfoot's Revenge with one second to spare. Our group of 6…read moremade it on to the leaderboard for now. For context, our group was 3 moms with our 3 daughters (ages 14/15). There was a good variety of ways to retrieve keys, obtain combinations or other items to solve a piece of the puzzle. It was a group effort! Highly recommend if you are up for a challenge.

Atmosphere - Clean, organized, lots of rooms to choose from…read more Customer service - Excellent. Kayla was friendly, helpful, encouraging and knowledgeable. Price - Average

We tried the Sherlock's Library experience for a department bonding event and it was kind of…read morelackluster. They really made the cheapest experience possible, and it shows. When you walk into the room, you see a bookshelf decal on the wall and a bunch of chests within the room. The only sort of cool prop they had was one of those globes that opens up. But every single task was to unlock a lock. So you could just search the entire room for hidden keys and chests without actually having to follow any clues (one or two were keys, others were combo locks). You still have to figure out the combos, but just finding codes is kinda lame. The prompt itself wasn't good to start, so I felt like our team didn't have a goal, we just started searching. The storyline was not really there. We solved everything including the master chest. And although humans have a natural sense of satisfaction in finishing something, it wasn't actually that fun. Glad I didn't have to spend my own money on this. I'd be happy to try another escape room, but not at this establishment.

Mixed thoughts on this business. I have done two of the escape rooms here. Both times I would of…read moreappreciated a bit more from the initial welcome and not so conveyer belt feeling. The rooms were laid out well. The system of getting clues is fairly straightforward. The clues and rooms were fun. It felt a bit rehearsed telling you the rules, which are important. I think it would be nice to have more of an engaging experience with the staff. I will continue to support them and bring more people through. Hoping I don't feel like a number next time but like I'm actually in an experience. Other experiences I have done in California the staff is very animated and engaging. You feel like they are part of it. It's a nice touch to feel that connection.

Debated between three and four stars here, but went with four since my partner and I did have SO…read moremuch fun together escaping as a duo. I'll start with some of the things I was less impressed with: 1) I understand the irony of my writing this review and saying this - but their reviews, ESPECIALLY Google reviews, should not be trusted. I was honestly appalled by the explicit solicitation of reviews. There were signs to "review us on Google" on EVERY pole in the building, and the poor employee had to give a speech (that was clearly mandatory) about "my manager really appreciates if you leave 5 star Google reviews blah blah blah" at the end of our experience. It was so uncomfortable and off putting. 2) The decor and entrance, as other reviewers have mentioned, leave a lot to be desired. The escape room itself was a-okay, but the waiting area and "party room" both felt very sparse and dungeony. If you're planning to book any kind of party here, I would go see the space prior to committing. The "party area" is back by the bathrooms and not private. The rest really was fun and wonderful! We had fun picking our team name, the employees were great and helpful and kind, and the room was the perfect blend of difficult and engaging. Overall, I would say go and enjoy. I don't know how it compares to competitors since this was my first escape room in years, but this is a solid option for dates and groups alike.

This was so fun!! We did Alice in wonderland and it was a blast. We weren't very good at it our…read morefirst try but they were super helpful

The store had an excellent selection. They had nice tables setup for gaming. They were overpriced…read more Vantage (by Stonemaier games) was priced at $99. It was on sale for $79 on Stonemaier's site (msrp is $90). We bought the copy to support the store, but I wouldn't recommend anyone else do it. Edited: I mixed up the games we bought there. I've corrected the game reference and the prices.

Ordered a game online, paid for it and almost a week after I had already paid for the game I was…read moretold they didn't have it in stock. No apology. No attempt at customer service. No explanation. Wasn't until a week after that that I was credited my money back. Wouldn't bother with any online orders that's for sure.

They appear to be closed for for good, unfortunately. I would've liked to have tried them out…read more Their phone number doesn't work and google maps says permanently closed.

If i could give 0 stars i would. I have been to a couple escape the room companies and this one…read morewas a worse. She gave us 1 sheet of paper, walked us outside to another building that was dirty and smelled like garbage & mold. She put 4 people in a really small room that could not fit 8 like they said. 30- 40 min in the lady comes into the room and said "I dont think you have one of these cards in here. " she hands us a business card and said "you can definitely can get out if you have this card." She closed the door and didnt leave the building because she knew that we would try the number on the card. There was no riddle within a riddle...no extra locks, no glow in the dark arrows. SUCKED

We did the Doctor's Infirmary escape room. This was my second escape room, and first time at Great…read moreEscape. The other one I did a few months ago at another place in Rochester. This place is kind of hard to find, and kinda creepy in the dark. Especially since I turned in too soon, so I went down the alley behind the buildings. If you turn at the sign for Building 3 and go to the right, you should easily find it. It faces University. I wasn't sure if parking was an issue, but at 8pm, there was plenty! There were 8 of us, which I think was a good number. If there were 10, I think some people wouldn't have had enough to do. 6 or 8 is probably perfect. I felt like this room was easier to start. In the other room I did, none of us knew what to do first. Without giving anything away, you could see what you needed to do, which was helpful. This room was a lot bigger than the other one I did, and was sort of split down the middle. Because of this, the other side of the room solved a lot of stuff that I didn't even hear about. In the smaller room, I felt like I missed out less because we were all closer together. You have the employee in the room with you here, and at the other one, they are watching you and can give clues from somewhere outside the room. They are still watching you, but it feels less awkward since you can't see them. Our guide was fun though, so him being in the room wasn't a bad thing either. If you're going for the first time. I suggest you go with at least 1 or 2 people that have done an escape room before. Once you've done one, you have a better understanding of what you need to do. You really don't need to be smart to do one of these rooms. Actually, if you try to be smart about something, you're probably overthinking it. It's more like seeing something that is right in front of your face in a different way, if that makes any sense. I don't want to give anything away, but you get 3 hints, and I think we used all 3. But the last clue we used it on, I don't know how anyone in the world would have come up with that on their own. That happened in the other escape room I did, too. Sometimes there is a link that I just don't understand, and I don't see how any reasonable person would get to it, but you get a hint, so you really don't need to worry about it. :) There were things I liked about both escape room locations. This one was $5 more, so there's that. But they also had a cooler location and more props for your final photo though, which I liked. We escaped, and had like 4 minutes to spare. From their website, it seemed liked very few people escape. so I was afraid we wouldn't get out and not even be close. I was glad we at least got to a point where we knew we were on the final clue, and I really liked the ending of this game. I hope that didn't give anything away, and I hope it made some sense, too. I have to try to speak in code to not spoil the game! :) There are decently clean restrooms here, too, and a place inside the room to put your purse and stuff. I couldn't find that on their website ahead of time, or in other reviews. If it was winter, I'd just wear a hoodie and put your keys and your phone in your pocket if you don't want to leave your purse unattended. You can't use your phone, but it can stay in your pocket. I liked it here and I'd definitely go back. I'd just look over the available rooms and see what one seems the most interesting. Go try it out. You'll probably have fun!

My family and I had a great experience escaping the Presidential Bunker at this facility over the…read moreweekend. Our guice Sierra did an excellent job and we managed to escape the room in 50 minutes or so. There were 7 of us, which, as other reviewers have mentioned, is probably the correct number. Please note they do not do refunds here but can hold tickets for you to use in the future - as was the case for us since we had two folks unable to attend. They have a fun game room for after your escape and have the classic "take a photo" setup that you'll find at other escape rooms around town. I find $35 to be pretty high for the experience overall but it is a nice way to change things up. I would recommend a stop by if you're looking for a great Escape experience!