1. Mind and Heart Esthetics by Eli Ko

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Placentia, CA

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Mind and Heart Esthetics by Eli Ko

5.0 (11 reviews)
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3 months ago

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7 months ago

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1 year ago

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1 year ago

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10 months ago

Amazing facial! My skin was glowing when I left. One of the best facial massages I have ever had. Very clean space. Definitely going back.

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1 year ago

Eli is knowledgeable about skin care and customizes her facials with a great line of products. Highly recommend.

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11 months ago

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Review Highlights - Mind and Heart Esthetics by Eli Ko

“Korean facial I went for is both relaxing and nourishing my skin.”

Mentioned in 2 reviews

Read more highlights

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4.8(129 reviews)
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Helen is excellent and very attentive. Stephany and Jenny…read moreare super nice! Service and quality is excellent.

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that…read moremy appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you.

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ThebodyNfaceplace - Relaxing massage/facial room

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5.0(14 reviews)
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Have you ever pulled something in your back or neck where you're not being dramatic but you are in…read moreEXCRUCIATING pain and would rather have your eyeballs pecked out by rabid birds? Well I have, and it's Kellye that has been my savior. Most recently I pulled something in my neck and could barely turn my head without tears building up in my eyes. I was able to snag an appointment online for Kellye and she was able to find the tightness built-up under my scapula and then in my neck. Total aside, but isn't it weird how you can feel something somewhere specific (in this case my neck) but since all the muscles are connected, the cause is really multiple places....well anyway, that's why you need a professional like Kellye to sort out what's what! To make a painful story short, after our session and in conjunction with Kellye's advice on icing/heat, the next day I had movement back and felt a million times better. The massage room/office is cute/comfortable, she uses hot stones which I love and the pricing really could not be better ($65/hr is a steal). ThebodyNfaceplace is Woohoo! As good as it gets!

Never did I ever think I would have to face acne problems after high school. But I was WRONG!…read moreBeginning of this year I had one of the worst acne breakouts and could not understand why this was happening! I sought for treatment from various estheticians and received facials throughout Orange County and Los Angeles and did not see any improvement. Kellye started me on a microdermabrasion treatment and used the diamond head to suck away all my dead skin and rejuvenate and regenerate new skin cells. After the first treatment I saw a tremendous improvement in my skin complexion. My face was brighter, cleaner, and I was glowing. By the third treatment I loved how much my skin looked I stopped wearing makeup daily. Pricing is reasonable and Kellye is always there to answer any questions and give great tips to maintaining healthy skin! Thank you so much Kellye!!

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Mind and Heart Esthetics by Eli Ko - skincare - Updated November 2026

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