MiMi's Vanity Room was overall more of an event space to host a party than it was the "Spa & Vanity room" we expected. 'Princess Deluxe Package' said to have included mani, pedi, facial, make up, kiddie cocktails, sandwich tray/chips, and Decorated Balloon Table turned out to basically only be mani & pedi's for each girl excluding one. There was only one young lady servicing 7 little girls and one other woman jumping in and out to help as she had to simultaneously run the attached boutique. The owner neglected to tell the hosts standing in that our package including the sand which tray / chips so we were later compensated with McDonald Happy Meals for each girl. Of a party of 7, not one of the girls received all the services included in the purchased package, NONE received a facial (though they wanted to, but "time was up"). We weren't rushed at all but cleaning began while our party was still there so we got the hint. Pictures of the decor was an oversell. Venue is very small. *** Important to note: the host were NOT rude and actually very pleasant *** In summary, we were not accommodated to the full extent of the promised inclusions from the chosen package and less than satisfied w/ the enjoyment of the birthday girl. read more

Shayna was very unprofessional! I decided to change the party to next year due to the pandemic and she wouldn't give me a refund which was fine, but she said it was ok to add the deposit on to next year's party, and when we spoke today she said she didn't remember saying that to me! I have emails, but we also spoke over the phone. I will not be going back to her due to the unprofessionalism. I also had to tell her to check her emails which she should've known to do that on her own! Then stated to me to call back next year in April a month before the party. read more

Decided to have my daughter a spa party at the last minute! ‍ The staff was so very patient and accommodating and most importantly, the girls had an absolute BLAST!!! And I didn't have to do a thing! All the girls want to have their bday parties here now! read more