I have been a patient at this family practice for almost 5 years now. I have seen a couple of other…read moredoctors there when I have not been able to see my doctor. All the staff are very nice. I have attended a CBT class for food cravings. I have seen the nurse, dietician; as well my doctor is now going to connect me with a one year program she is part of for my back. I find this is a really great practice to be part of because of the other resources they have available, if not at the clinic than at a participating hospital.

Dr. Bernstein has been my family doctor since I was very young - and back in Ottawa. I was thrilled…read morewhen I found out he moved to Toronto and that he accepted me as a patient . I live in Bloor West and I don't mind making the trek to the East end. His team are very good as well! Thanks ! :)

Well 4 years since the last review I felt like I just had to give an update on this 'great'…read morepractice. I'll start with that one of my friends has spent two months unable to get scheduled for REGULAR SHOTS and BLOOD WORK. I can't imagine the sort of delay you'd go through having to deal with life threatening symptoms. Whatever you do, if you want to live, go somewhere else because this place will get back to you by the time you're in the grave. And good luck making any comments on how poorly they run their office, they'll pettily delay you longer IM POSTING THIS ON ALL REVIEW PLATFORMS AS PEOPLE DESERVE TO KNOW THEY WILL NOT BE TREATED RIGHT BY GOING HERE

The worst GP office I have ever come across...the admin are very difficult as well. Doctors…read morecancelling phone appointments. Results not received after months. And if you bring up any issues you have with the disorganization you will be punished by the staff with more delays. Poorly run, more hassle. Terrible care, and the worst I have ever encountered.

Dr Rakhshani is the best GP I have ever had in my adult life. She is thorough, compassionate and…read moregreat human being. She is an amazing doctor and I wouldnt be here today without her. I am so grateful for her care and for this clinic.

I had a simple request was not met by staff and told they couldn't help and hung up on me …read more I had and emergency and needed medication due to circumstances out and they refused to help . This is also not the first time I have been treated like this . I've been a patient here for several years and this has been a consistent lack of professionalism I have encountered. I would not recommend going here.

I have been a patient since 2010. I then became a patient of the family doctor. He is the most…read moreunavailable doctor ever. I will call repeatedly. The reception will say that they will relay the message to him or they have told him about my call. In person appointments are just as useless. Not to mention the change location three times. I have had more success going to the walk-in clinic and had to depend on going to the emergency. I have been reading desperately to see a specialist for years and the specialist cannot do test I need until other specialist see me and I have spoken to him about it many times I'm a young woman with kids they deserve to have their mother in good health and have the tests and doctors she needs. Everything I suffer is because of this doctor not doing his job. Incompetence at its finest. I am disgusted, and if I could find another doctor, I would. Treats, old people, and people who don't wear a mask better than people with actual health issues.

From the owner: West Etobicoke Medical Clinic has your best interests in mind. We provide family healthcare…read moreservices for babies, children, adults, World Travel Clinic and seniors. Family practice, Walk-In Care.

Dr. Batra is a very attentive doctor, listen to my all concerns patiently. Gave me a through…read moreexamination. I highly recommend Dr. Batra

Dr. Batra is a new family doctor accepting patients. She was very attentive and informative,…read morelistened to all my concerns patiently, and gave me a very thorough examination. She's also really nice and on time which I appreciate. I definitely recommend her for anyone looking for a new family doctor. She's also located very close to the subway so easy to get to. The building that the practice is located in also has other labs for blood tests or x-rays in case you're sent for one after.

Dr. Woodcock, who recently joined is great - fantastic bedside manner, patient and knowledgeable.read more

Recently reopened with new family doctors. Great husband and wife team of physicians. Very thorough…read moreand very reasonable wait time

Great, modern, new clinic. Every one was friendly. Dr Bedaj was just the doctor I was looking for…read more Peggy

Don't let the name fool you; I went over a couple of years (man)…read moreThe staff was top notch The help was much appreciated And it's a really nice and new(er) facility/structure.

This review is for the Women's College Hospital Family Practice Health Center, which is located…read moreacross the street from Women's College Hospital. FInding a family doctor is hard, so when I moved downtown 10 years ago, I discovered that I couldn't find a family doctor, but I could be assigned to a Nurse Practitioner at WCH Family Practice. For those reluctant to opt for a Nurse Practitioner, I can tell you from my experience, it is better than a family doctor. Anything they can handle on their own is done quickly because you can see them sooner than the overbooked doctors, and when there is something they can't handle, it is referred to a doctor in the clinic or a specialist, so it is the best of both worlds. My Nurse practitioner retired last year and I ended up becoming a patient of one of the doctors in the clinic, and while she is a great doctor, WCH is a teaching hospital, so she is only in the clinic twice a week, so appointments are hard to get. However, WCH family practice offers urgent care appointments in the evenings, so if a doctor can't see you that day, you can see one in the evening, instead of going to a walk in clinic or emergency. The clinic is very accessible, something I appreciated after my knee surgery.

I am glad to have this clinic opened in this area.. the time I wanted a family doctor and they…read morestarted accepting patients for it! Not so glad to get sick at the same time, but then the staff here is very nice and decent. So are the doctors! They ask you enough questions to dig deep and know the root cause exactly. I was given a few tests to do because that's exactly what I was expecting as i had bad cold and sore throat and antibiotics never worked. I have already signed up for a family doctor and looking forward to the same service i received as before

I came for allergy shots, which are super quick, as they should be. They look at my health card,…read morelook at the box, inject me, and I wait the standard 15 minutes to ensure I don't have an adverse reaction. The doctor there was knowledgeable, super nice & friendly, and efficient. Could not ask for better. My second appointment was so efficient, that I was already injected at 12:03pm from my noon appointment. WOW. Cons: Getting my appointment set up. No online tool, and sending them emails to set up an appointment was a true time waster and useless. Calling to set up my appointment was difficult as well as I had left vm's and could not connect. Further challenges were that they were only open for Mondays & Tuesdays as a doctor had left the clinic. Despite this, I will miss coming here as for my injections (they are going virtual) bc of the super quick and friendly service.

I visited this clinic last week and they were very professional. I met with the doctor and her…read moreintern and they provided a very thorough exam of my feet. They suggested everything my current physiotherapist has been suggesting and they didn't try to sell me services. They know I have an upcoming appointment with a rheumatologist and they told me to come back to them if the rheumatologist doesn't figure out the cause of my problem. I was really happy with their honesty and how they work with their clients. If I was looking for a new physiotherapist, I would definitely consider coming here. Hopefully they will be able to help you with whatever pain/injuries you may be experiencing.

Dinah, Thank you for your response…read more I did get a reply on July 20th to my July 10th email. Both responses, in my opinion, continue to disregard my experience. No personal call to set up an appointment. No acknowledging my experience. Just covering your perspective When you take any kind of customer service course or even personal development, it talks about the stuff when things don't go right where you get the nuggets. I offered you a gift. Really, it wasn't until I was talking to a few of my older neighbours that I found that was a trend. We can all have bad days. Sad thing, I went out of my way to come back to Pivot because of my experience in the past. So even as a repeat customer, I felt confident that your people would help me figure out what was happening as my knee didn't feel like other insignificant injuries. I trusted you. When I tell you your Dr nor your physio DID NOT tell me to set another appointment, nor did your front desk staff when they took my payment, your response is to tell me I am wrong. And to find out if there is any sign of arthritis, something volunteered by your person, I need to pay you all more money to find that out when there is nothing here showing me that you care one iota about my experience at all. Actions speak louder than words. I really hope you use this as a training tool. I can tell you that this experience had me quite down at the thought of not being able to be physically active, a Grief inducing event. Thankfully I have others who helped me. PS, I said nothing about how hard you have to work to get where you are. Not once did I mention the names of your people so there is respect I do understand hard work and commitment so the fact that you felt it necessary to tell me all about you and all of your accomplishments speaks volumes.