I go here often and its always clean.When it gets busy it can become really cramped and…read moredisorganized. They also took away the only food option, the vending machine.

I visited in 2025 with family during Doors Open TO. We parked in a parking lot near/under the…read morecurrent City Hall. We were there in the morning. A lot of people were already in line to go in but I think there might be a lot more people. The tour was pretty much a self guided tour. The architecture and interior design are stunning and gorgeous. It is nice to see what a courtroom looks like outside of jury duty. There are volunteers who will help you if you have any questions. They have a survey/feedback to get ideas for improvements and what to do with Old City Hall since it's sitting mostly empty. A Slight Ceveat: It is an older building that accessed mainly by stairs so it's pretty limited accessibility.

Toronto Review 3/Many: Designed by E. J. Lennox, this is a nice old Romanesque building which, as…read morethe name suggests, used to be the city hall. Apparently, they give tours of the inside courthouses occasionally, but we were not around to partake in those tours. The building has a couple of fun extra details that aren't apparent at first glance, which I discovered during our Toonie Tours guide. The first is that there are several faces near the entrance, with one of them looking like the architect with his trademark handlebar 'stache. The other thing is that the architect was able to put the words "EJ Lennox Architect AD 1898" into the stone, which apparently wasn't noticed for a very long time. Nice little building

I went to this location with my family of 4 to create the health cards. It was a weekday so wasn't…read morea long wait, I have heard the lines can be crazy long. We were helped by gentleman Jeremiah, he is the sweetest person. Our documents were missing some info, he looked through them all and identified what was missing. He was very patient and helpful.

I've visited a few Service Ontario's over the years. They seem to provide the same overall quality…read moreof customer service and experience. This location provides more than your basic license, sticker and health card renewal. I saw something about micro-imaging and land permits...not entirely sure though what those mean. The plaza that it is located in has ample parking. There is a Starbucks and wonderful little breakfast dinner that I go to (Good Egg Dinning- I have a review for them as well) This location, the employees tend to move a little slower than the rest I've been to. I arrived around 10:05AM and didn't leave till 11:30AM. I observed many employees leaving their stations and returning with supplies, which lead me to wonder why supplies were not topped up prior to the commencement of the day. The following is a big...and I mean BIG pet peeve of mine. Customers...PLEASE for the love of all that is mighty ***FILL OUT YOUR FORMS PRIOR TO ARRIVING!*** You are slowing down the process of other customers waiting. Other than that, the location was clean and tidy. I was also pleased to be greeted in both English and French.

You would come here to dispute/appeal a parking ticket in person. It is on the third floor of Metro…read moreHall. Bring any evidence you need to present. APS stands for Aministrative Panelty System. You must make an appointment by calling APS first. First, you must see a person at the reception cubicle where you are given a form to fill in and bring back. Then a ticket number is given to you. There is a large waiting area with seats and even stations to hook up a wheelchair while waiting. If no one else is there, the entire process takes about 5 mins. The staff are courteous. You will get an email decision on your appeal within 30 days. There is no free WiFi. The place is wheelchair accessible. There are separate male/female washrooms on the same 3rd floor, and they are wheelchairaccessible..There is paid neighbourhood street parking and a paid parking lot. Review 2024-013

I was here to renew my license and health card just cause it was the nearest location the earliest…read moreappointment for me. I don't actually need an appointment. It was right after an holiday (day after new years) and there were very few people a head of me. I got everything done pretty quick and left when my actual appointment just started. I was called up about 5min in-between signing in and the start of my appointment.

What a frustrating experience! We've been to this location 3 times now for the same issue. We made…read morean appointment each time which meant taking time off work. Each time we had a different agent and each time we were told a different story about what paperwork was needed to put my name as a co-owner of a leased car we decided to buy. the agent wasn't rude: she just didn't care. She neither apologized nor acknowledged the inconvenience of our experience. Saying "sorry for the inconvenience " didn't cross her mind. It was clear that she wasn't very experienced. That's fine; no one's born to a job. She then asked her coworker some questions . What bothered us is that she asked these questions in another language. She had my passport, drivers license, and other private information in front of her and she's speaking another language which we didn't understand. Don't mind her asking questions to do a better job; however, speaking in a different language while you have private information in front of you from a client is disrespectful. It's rude. Even worse: no transparency. English is not my first language, but in 30 years of dealing with clients in the public and private sectors, I've never seen this happen. ( If we were guests in a non-speaking English or French country we would understand. This was not the case. ) Poor job training, lack of common sense, inconsistent and incomplete information and disinterest in our situation was evident. A bit of empathy and willingness to help would have gone a long way. Rename this location "Lack of Service, Ontario"