The price too high! estimate without even looking at the property every property should be priced…read moreby what needs to be done not a blanket price I cleaned for 22 years so I really know what I'm talking about

I want to thank Rileni Cleaning Services for deep cleaning my home this week. Richard was very…read morecommunicative from the start, ensuring that he fit me in as soon as he could into his schedule. The price charged for the project was extremely reasonable as well. Richard and his wife came a few minutes early to our appointment, which I really appreciated. They were thorough as well, cleaning my townhome from top to bottom. I was impressed by their work, and even days later, I'm making sure that I keep my home as clean as it was when they left. I will definitely be using their services again in the future!

I have been using these amazing people for a long time and they NEVER fail to be…read moreamazing!!!!!!!!!!!!!!!!!! I would use them everyday if i could!!!!!! they are always on top of customerr service!!!!!!!!!

It's ok, I had to ask the lady for some retouches, not detailed cleaning. It's a little bit pricey…read morecompared to other companies but they respond quickly.

Responded very quickly. The house was cleaned the same day. Great communication. Very fair pricing…read more Cleaned far above my expectations. I would recommend to others.

I have used this husband and wife team to clean my house for six years. They show up on time, are…read morevery efficient and friendly. They are flexible and willing to do extras if things come up unexpectedly. Since they do most of the work themselves I don't have to worry about having a new person show up every week. They are also honest and stand by the quality of their work.

Staff and management is incredibly friendly and easy to work with! We can't speak highly enough of…read morehow professional and personable they are, it goes a very long way these days. Reliable and always do a great job. Highly recommend.

They far exceeded our expectations! Honestly the best cleaning service we've found in Miami. From…read morethe customer service to the cleaning, just the best!

Great job Very pleasant employees…read more Very happy with the service First time I've ever had an outside service clean my house and I'm glad I did

I arranged for a move-out cleaner on the day of my move. The owner confirmed this by e-mail the…read moreday before. NO ONE SHOWED UP. I called after a half hour and he asked, "She's not there? Let me check and see where she is." He did not call me back with information, so a friend came over and we cleaned the house ourselves. I texted him, and he said, "Oh, since I haven' heard from her, I assumed it was efause she was busy cleaning your house." By that time I was irate. I called him back -- he didn't picck up the phone - and left a message telling him how inconveniencced I was, that i called a cleaning service to begin wtih because I'm physically limited and unable to tackle such a task alone. He never responded. The situation was incredibly exhausting and emotionally stressful, moving out of my house without professional cleaning services. I did what I could and left $100 for the new owners to use toward a better cleaning service if they felt it was necessary. TERRIBLE experience. DO NOT USE.

Good communications, they did a good job and listened to our special requests. We would use this…read moreservice again!

Unprofessional. I used this company a few times and the earliest someone ever showed up was 15…read moreminutes LATE. Mediocre cleaning services. On this last occasion no one EVER showed up to do the cleaning. Tried calling them with any number I could find and NO calls go through. But of course, they CHARGED my card on file for a cleaning that never happened.

DO NOT USE THIS COMPANY! They want your money upfront and do not stand behind their workmanship…read more They leave us, the consumer, hanging when their employees underperform and damage your personal property. After reaching out to this company, based on their 4.8 stars, they failed to deliver even 1 star worth of cleaning and destroyed my property all in the same breath. On Saturday, March 5, 2022 Lavender Cleaning Service sent out a woman to do a construction clean at my newly renovated condo on Fort Lauderdale Beach. I had spoken back-and-forth with Alex multiple times prior to their cleaning professional arriving at my home. My condo was completely empty and needed to be dusted and scoured from top to bottom. Bathroom walls and floors, all cabinets throughout my condo wiped inside and out, walls wiped down, baseboards dusted, kitchen cleaned and floors swept and mopped. I gave the women her space but checked on her periodically. Luckily for me I took photos of my brand new PGT hurricane impact sliding glass doors and windows prior to her arrival. They had the PGT sticker on them. This cleaning professional decided it was necessary to use a razor blade to remove the sticker from my brand new windows and doors. I walked in before she got to my master windows and noticed the long, deep scratches on all 3 sliding glass doors and on my guest window and immediately confronted her. Her and I both took off the sticker very easily in my master with a little bit of elbow grease and a glue dissolving solution. There was no need for her to hack away at my windows and doors with a razor blade. I immediately reached out to the company and spoke with Alex. He falsely assured me he was going to help me and not leave me hanging. Alex did provide me with their liability insurance information which was a complete dead end. Apparently their insurance policy protects them as a company in the event something happens to one of their employees but does not protect us as the consumer if something happens at our home by one of their employees. So ultimately now I'm left dealing directly with them, unfortunately. I had to find 3 others to assist me the following day on Sunday to help get my condo cleaned in preparation for furniture deliveries being made beginning on Monday 3/7/22. Myself and three others cleaned the so-called "cleaned" condo for eight hours. I sent them photos as I was cleaning to show them exactly the poor quality of work (photos and video of a white cloth with a filthy handprint from one wipe of the Un leaned bathroom and the dust from the floor piled up) their cleaning professional rendered. I've been waiting for weeks for a resolution. I had a window company come out to see if they could repair the scratches and I was informed the window and sliding door glass should be replaced. I emailed them a quote which went unresponded to.them to come out with their "window specialist " Finally after multiple unsuccessful attempts at reaching them I received a call from Alex today. I was instructed to have my attorney send them a letter because they were not going to move forward with assisting me with repairs/replacement as originally promised. I had asked them on multiple times for a refund for my cleaning fee, which I fortunately paid via my American Express. They ignored my request so I filed a claim directly with American Express and received my funds back. It was direct retaliation since American Express suspended their payment. Alex flat out told me today 3/22/22, "since we are not getting paid we're not paying you! It's like we weren't there!" I told him luckily for me I live in a condo with a security guard that shows when you arrived, when you left and the date that you were here. Alex said he was instructed by the owner to not move forward with helping me. Pathetic! I would never recommend these people. They are incompetent, unprofessional, FRAUDS! CONSUMERS BEWARE!!!

She showed up on time .and did an excellent Job! She took care of all the little details. Very…read morehappy with the service I received .