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    Medical Associates of Brevard P A

    Medical Associates of Brevard P A

    1.0(2 reviews)
    2.3 mi

    Do NOT have x-rays taken at this location for Medical Associates of Brevard. The waiting room…read moresmelled really bad when I walked in and the receptionist was not friendly. Their room is in the back of the clinic, it is filthy, dirty. The lights in the hallway and the room were all off. So I had to walk down the hallway in the dark. The pillow on the table was all stained. I wouldn't even put my head on it. The technician taking the x-rays acted like she didn't have time to do the x-rays. My guess is, they don't get a lot of walk-ins for x-rays. I will NOT be going back there for anything!

    I have been a patient of Dr. Mitra for a few years. Mainly, since I became eligible for Medicare…read morePrograms. At the time, I found her to be very professional, articulate and a good listener of my conditions and/or needs. However, the past few visits, particularly the 5/27/22, have been very peculiar. Mainly from her Office Manager Sandy Haglock. A few weeks ago, I had an appointment, at her office, which was purposely canceled by Sandy, she took it upon herself to cancel my appointment as she felt I was being rude because I questioned her on a bill, she pulled out, dated 2020! I asked her several times what this 2020 bill pertained to; she had no explanation(s) she wrote the number to the billing dept. I asked her again, please let me know what that old bill was for, no response. Yet, because, I desperately needed to see the Dr., that day, I paid the $188.00 which were in question. Sandy just noted that my appointment was still cancelled, and I couldn't see the Dr. Mitra. Yes, I got louder because she ignored my request. Now, please understand that I am a World Trade Recipient and was there to follow up on blood work, requested by the Dr. a few weeks prior. Most importantly, I had problems with my voice, which was very raspy, and I've had a constant cough. I was hoping, the Dr., would provide an order for this symptom. I also wanted to bring the doctor "up to speed" on the World Trade Documentation I had left with her a few week(s) prior... the day she provided lab work orders. The Documentation I was going to discuss clearly indicated that my primary doctor was to recommend a Pulmonologist or other specialist, because my Annual 2022 World Trade Test(s) showed signs of COPD, breathing abnormalities and other conditions related to the 2001 attack. Sandy had no idea that I had an intense follow up to discuss with the doctor. Yet, she acknowledged herself a medical specialist and chose to cancel my much-needed medical visit. After waiting an hour to attempt to see the doctor I left. As I was leaving the office, I spoke with the receptionist and left a message, to please have the doctor call me that evening, or as soon as possible to discuss the cancelled appointment. Well, here we are last week in June, and to date Dr. Mitra has not called me to discuss what actually occurred in her office on May 27. This action has left me wondering how much Dr. Mitra truly cares about her patient(s) is she more interested in charging our insurance than providing careful care to her patients, or perhaps she was never advised, by her staff, that I had left a message requesting a phone call from her, as she has called me in the past. Mainly to express her concerns with my Medicare enrollment. However, if staff was the reason, that would be worse as they are following orders only from Sandy, and neglecting the patients request. Sandy Haglock, is a passive aggressive person who is bad at handling any complaint you may have without turning it into a personal attack. Yes, and I do have other incidents from this office, but I think we can wrap it up, and see who is managing Dr. Mitra's office. Oh Yeah! upon me contacting the billing office, Ms. Hally & I researched the bill payment in question. It turns out that Dr. Mitra's office will have to credit me the $188.00 because, evidently, the 2020 problem had nothing to do with my fee. It was a billing error made at the time of my Medicare transition, my insurance carrier and Dr. Mitra's office. I've received a call from my prior Insurance company, informing me that the credit must come from the Drs. office, as the insurance company will not refund me the fee directly. So, you see, Sandy Haglock fought and cancelled my appointment in vain, without not researching the 2020 payment, and discuss the situation more professionally, or asking me what me what my scheduled appointment was about. I believe it makes her a poor manager, showing no remorse for the patient(s). As long as she's in controls of being a narcissist, Sandy's happy. I believe this office will discharge me from their services. However, my health & well-being are more important, and I can do better, than waiting for a phone call from Dr. Sue Mitra.

    Mima - internalmed - Updated May 2026

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