I dropped my car off two months ago for front end work... yes I said two months ago! No communication unless I called. I called one day and one of the mechanics was playing on the phone (are you serious?).
I was quoted one price and ended up paying more than double... yes double! How does that happen?
When I picked up my car the engine was running different as in rough... why is that? When the only thing that they were supposed to do under the hood was straighten the valve covers!... I stopped the car in the parking lot to look under the hood, to maybe see what was going on under there. One of the mechanics came out and told me to pull around to the shop where the car quit!! Why is that?? It ran like a sewing machine when I took it in! Before getting out of the car I noticed one of my air condition vents was broken!!!! Why??? Of course the mechanic says we didn't do anything in the car! So, he goes under the hood while saying "I didn't do anything under the hood"... he asked when did you get this car, as if I just got it and didn't know much about it. I responded by saying I've had it for 15 years, in other words I know about every bump and bruise from bumper to bumper!!! And on top of that I'm a mechanic myself... just needed some help and I definitely chose the wrong place!
The only reason I gave one star is because I had no other options! read more