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    Milo Foundation

    3.8 (383 reviews)
    Closed 11:00 am - 5:00 pm
    Updated 2 months ago

    Services - Milo Foundation

    Community Service/Non-Profit

    Pet adoption

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    Chiweenie and Great Pyranees
    Trina H.

    We got our two amazing dogs from a Milo adoption event. They rescued the pair from central CA where they need is high and brought them north. The adoption process was seamless yet thorough. For adoption, the prices were steep but so worth it for these loving, cuddly, and trained dogs!

    Angeline T.

    Facing a very complicated situation to find a no kill shelter or new home for my grandparents' dog. I appreciate Nicole giving me a thoughtful response as well as suggestions which I have already done. However, I noticed this part of an email from a woman named Raquel. I don't know if I was meant to see it but it made me very upset. To Raquel, please know that this anxious cattle dog is the sweetest girl despite her behavior. She will love on you, follow you like a shadow, and bring you so much joy. If I could take her, then I would. I appreciate that you still took a chance to ask but for you to only highlight her as an anxious dog, you make her seem like a burden. One of the missions of the foundation is to "rehabilitate dogs and cats". I even mentioned that she may have slight anxiety and why I think so, meaning she is not 100% crippled by anxiety. I hope you are more compassionate with your words like Nicole was. By looking at some past reviews as well, I can see that there are many things that could be improved here so maybe it was for the best that my grandparents' dog won't be taken in.

    Our 1.5 year old rescuse dog from the Milo Foundation
    Kim L.

    It has been 6 months since adopted our sweet dog from the Willits location of the Milo Foundation, and we are so grateful he's a part of our family every day. Two dogs from petfinder.com caught our eye, and Amy (the manager at the Willits location) was very communicative over the week it took for us to schedule a visit up there from our home in Oakland. When we arrived, the staff had both dogs out and ready to meet us, including one who was just neutered a few days prior. We mentioned that we dogsit big dogs often, and the staff kindly brought out another big dog so we could see how the two dogs interacted. They let us spend as much time with each dog as we wanted, including walks on a leash around the property. We loved both dogs so much, and the staff gave us a lot of space to decide which one we could bring home. Once we picked our boy Palomo, Amy shared the medical records they had available (including 3 recent vaccines). His adoption fee was $650, which included a week of the food he was already eating and 5 months of Simparica Trio. We immediately signed him up for Healthy Paws insurance when we got home and scheduled him for a check-up with our local vet. His check-up results came back normal except with some antibodies to ticks, which he may have been exposed to at some point in his life. We paid our vet for an urgent test ($350) to confirm that he was negative and 100% healthy! He did require a full dental cleaning, which we expected given how many animals the foundation has to look after. We've stayed in touch with Amy, who shared that the other dog we loved found a home shortly after we visited. It's clear that the Willits staff love these animals so much. We're so thankful for the Milo Foundation!

    I had a wonderful experience with all the staff at the Milo Foundation. Wow, what a place, a lot of activity between animals and clients, but the staff were always so kind, helpful and loving. Of course, after all they love animals, so they have huge hearts! I adopted a wonderful lap cat for my disabled veteran husband. It was love at first sight, and there was a bit of competition, as someone else wanted him, but it was handled professionally and smoothly by Nicole, the manager of the Milo Foundation. The animals are loved and cared for and the staff is very helpful in making sure you find the right pet for you!

    We adopted our sweet Great Pyrenees Buddy (formerly Ike) from the Milo Sanctuary in Willits last month. Amy and all the staff are amazing and truly care about placing their animals with the right family. We brought our two daughters and two Golden Retrievers to meet Ike. Everyone was so helpful and careful to make sure our dogs and kids would be a good fit for Ike as he is a very large one year-old puppy. I cannot say enough good things about the facility, staff and Milo Sanctuary. Please contact Amy at the Sanctuary and she will help you find the best dog for you and your home. We are just in love with Buddy. He is the sweetest boy and such a great addition to our family. Thank you to everyone at the Milo Foundation for all that you do and for giving these wonderful animals a chance at having a family and home that they all deserve.

    We will always love you!We miss you SO MUCH. You were taken from us by a rescue who do not care about their animals or any humans either

    Re: Nicole's condascending response: Absolutely no offer of convenience was made, it was a plain threat -we will take her from you! Similar to the other review see photos of police being sent to another! An animal rescue with 3.7 rating on yelp? isn't that odd? Our Family Dog Was Taken From Us During a Health Crisis -- Milo Misled Us To anyone reading this: please continue to adopt -- never buy -- but do so from rescues that act with compassion, integrity, and transparency. Sadly, Milo Foundation showed none of those! During a time of medical crisis, Milo took our dog -- a beloved member of our family -- and misled us through every step. Our children weren't even given the chance to say goodbye. We adopted Latte over a year ago. She was part of our lives every day -- holidays, school walks, hikes, church, birthday parties, and even had her own birthday cake. My kids adored her. She was loved, well-socialized, and happy. Then I had a serious health emergency and was told to go the ER. My husband, overwhelmed and scared, called Milo for guidance. Nicole Bonfilio told him to fill out a "foster" form to begin rehoming. At no point was it clearly explained this would transfer legal ownership of our dog. This same man brushed her teeth and coat every three days and ran with her daily, must have been heart broken. Two weeks later, as my health stabilized & diagnosed, we contacted Milo and asked to stop the rehoming process. Latte remained in our care and received the same love and daily care. We explained the duress, apologized, and asked to keep our dog. Instead of empathy, Nicole told us: "This is our property now. I can send someone to your house today to take her." When I explained I wasn't part of the decision, she said: "Then maybe there's something wrong with your marriage, and your dog shouldn't be there." And: "You're just doing this for the kids. I don't have kids... I only care about our dog." I was stunned. I asked to speak to someone else -- the founder. Nicole claimed she didn't have that contact and gave a general email (which bounced). I eventually found another address and sent a detailed, heartfelt letter. The response? "The board has reviewed your case. Someone better than you is adopting her tomorrow." Nicole told us that the kids didn't need to say goodbye-- that if it didn't work out, we could "take her right home." We believed her and spared our kids that pain. An adopter interested ("K"), who was an angel &supportive when my husband explained our crisis & told her that we didn't want to lose her We arrived at Milo the next day, hoping to talk but no adopter was there. Nicole said they coming in an hour and insisted we leave Latte despite my begging and fear of Latte being in the shelter. She promised:"She'll only be in the kennel for an hour." But Latte remained in that kennel -- the same one we rescued her from -- for a week! It destroyed our heart. We also learned K had not been contacted by Milo at all before review of our case! K confirmed this directly and they only talked to Nicole because they themselves went to Milo to plead on our behalf. That's when Nicole warned them: "Either you take the dog, or we'll give her to someone else. Don't talk to the family or you'll be blacklisted." We realized Nicole had no confirmed adopter lined up when she forced us to return our dog. The "board decision," the urgency, the claim someone was coming -- all of it appeared fabricated. When we confronted her again that day at the rescue, her only reply was: "The dog is Milo's property now." When we explained we didn't understand the legal implication of forms signed under duress, she told us -- in front of two witnesses at the desk: "Oh well, then I'll just change the forms." We are not the only family this has happened to. See "Justice for Reeces - A Milo Foundation Story" and many other 1-star reviews posted in photos below. The patterns are clear: lack of communication, inflexible policies, and cruelty masked as procedure. There was no one lined up! We were miseld by Milo! To Milo's board and leadership: If you reviewed our case and believed we'd abandoned our dog or that someone was ready to adopt her, you were misled. If you didn't review it at all, your name is being used to justify cruelty. Either way, your silence makes you complicit. This wasn't abandonment; & wasn't surrender. This was a family in crisis asking for help -- then, once stable, begging to undo. We were punished for our honesty and misled at every step. My kids still ask: "Why didn't God answer our prayers?" "How can someone be so mean?" We cry often. We still sleep with her chew toys. We did not give her up. She was taken!. This review isn't out of anger. It's grief. We trusted Milo. Instead, were deceived, intimidated, and discarded. Rescue work should be rooted in compassion -- not technicalities, power and control. Please don't do this to another family. -- A grieving family who never stopped loving their precious dog

    Meet our new family member Chanel formerly named Chevelle. She is the sweetest most loving dog we discovered at Milo online.
    Janet M.

    We met her after seeing her picture and profile write up and fell in love with her. Amy helped us thru a very simple process to adopt her. Milo truly cares for these animals and do a very great job at figuring out their personalities. We couldn't be happier with our sweet baby girl. Thank you Milo for doing the Lord's work

    We adopted the sweetest dog from Milo Foundation today! Milo Foundation staff/volunteers were wonderful. They quickly reviewed and approved our application, reaching out to discuss which dog would be the best match. Once we arrived they took time to let us meet each of the dogs we were interested in. Even though the facility was really busy with lots of interested adopters, they did not rush us at all and let us have a lot of time to do meet and greets with the prospective dogs, our children and our own dogs that we brought to make sure everyone got along well. They walked through all the paperwork, neutering plan, and medications and put everything into a helpful folder for us to take home. It was such a great experience and we are so happy to expand our family with a new puppy from Milo Foundation!

    Bites from Iggy the dog

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    10 days ago

    Best pet adoption center super friendly and transparent also carol is the best she's super sweet and takes her time

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    10 months ago

    Quick turn around from application to having my new kitten at home. Foster was great and Milo staff seem very organized.

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    Ask the Community - Milo Foundation

    How can i find a job in milo foundation?

    Hi Shreya Iam a cat volunteer at Milo Pt Richmond for about a year and a half/ I looked at their website and there are currently no job openings in PR but there are a… Read more

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    Review Highlights - Milo Foundation

    I adopted my dog at Milo in 2009, Lynne was very helpful in helping me identify a perfect dog for my family.

    Mentioned in 22 reviews

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    There's No Place Like Home Animal Rescue

    There's No Place Like Home Animal Rescue

    (2 reviews)

    I'm not sure how else to express my concern and frustration. I adopted my dog from these ladies and…read morehave not received any of the paperwork or proof of his care as a puppy. I was told he would be receiving his neuter as part of the adoption fee and he was microchipped. Neither has proven to be true. I have attempted to contact them multiple times and never hear back. I believe this is a puppy mill or some kind of shady business dealing. Thankfully I have a wonderful vet helping me sort out his care but I have paid a ton of money to get him chipped and neutered and general wellness check ups since I don't know of his true origins. Beware, I'm not someone to ever leave bad reviews but this feels warranted.

    The communication is lacking, it takes days to get a reply to emails, and it has now been 3 weeks…read moreafter we adopted our sweet puppy and we still have not received the promised packet of information confirming that the puppy received his first round of immunizations and a "well puppy check". I understand that $300 is a fairly typical fee for a rescue adoption (most places charge $200-300) but as a rescue, this fee is supposed to represent the cost of taking care of the animal until they are adopted. I have no proof that the puppy was given any of the promised medical attention I was supposedly reimbursing. In addition, the fee was to take care of the neutering later. Come to find out, it can only be through their contact in San Pablo. This is really far for us, we are in Sonoma County, and will be taking him to our vet for the procedure in a few months. We will not be reimbursed for this yet we are supposed to provide proof to the rescue that the neutering was performed. Essentially, we will be paying twice for the neutering.

    Joybound People & Pets

    Joybound People & Pets

    (610 reviews)

    My best friend lost her mom to cancer a few weeks ago. My friend lives out of state- so I have been…read moreassisting her locally. Her mom adopted the sweetest chihuahua from Arf back in 2021, the fur baby went blind about a year ago. So we were really concerned about how she would settle in a new environment, and we're trying to rehome the dog I went to Joybound a few weeks ago to ask if there was any chance they take back their animals in these circumstances. The woman at the welcome desk was so helpful explaining yes they do. She walked me thru the process to fill out the forms online They got back to my friend promptly to setup an appointment for a behavior assessment and vet evaluation. We had our appointment yesterday at 2. We arrived a half hour early so we wouldn't be rushed , and to help Lily stay as calm as possible. Everyone we encountered was delightful and so kind. No judgements- Lily came alive with tail wags and enthusiasm to be back at such a supportive rescue group. She was just basking in the attention and love. She passed her behavior test with flying colors. We were told she most likely will be going to a foster home first for a few weeks before she's available for adoption. We were told we can follow her online with her name, and see when she becomes available and she won't be on the website anymore once she finds her next loving home. Thank you Joybound for standing behind your animals and supporting families We also did not have to pay a surrender fee. We were encouraged to take our time and enjoy complementary coffee or tea, also offered a box of tissues We were already pulling out of the parking lot before our scheduled appointment time Can't think you enough for your kindness all around this hard experience

    I had multiple excellent experiences with Joybound in several different atmospheres. I first…read morediscovered them when they held a pet vaccination clinic in Antioch. I had two new kittens that I took in as a foster, but of course my family and I fell in love with them and kept them. At this event I got both of their first kitten shots, rabies shot, microchips, flea medicines and some cat food all for free!! Everyone was so nice and although there was a lot of people there taking advantage of the free services, they communicated effectively and everything was organized and not chaotic. I joined their mailing list and found out about their next event in Richmond. The kittens and I went down there to get their second kitten shots and cat food, for free! I got on the waiting list for low cost spay and neuter clinic. Friendly staff, nicely organized. I was suprised when I got the call from them for the neutering appts quicker than expected! Brought both kittens down, everything went well, again for free!! Today my husband, our daughter and I went down to their free pets stocking decorating event. Met with smiles, super cute room filled with stockings and puff paint pens on the tables. They had cookies and hot apple cider. All for free. We decorated stockings for the kittens and our other cat, it was a lot of fun and they had a good turnout! While our stockings dried, we walked around a bit and found they had a boutique! We made Christmas donations for both cat and dog items that they matched! And we got our large dog some Christmas Jammie's on clearance for $5. Boutique was well priced, my husband got a Joybound hat! So onto the animas they had there! First we passed the cats. All of them cuddling in super nice beds, they had nice toys, scratch pads, colorful wallpaper in their individual rooms, information sheets on each door for each pet. The dogs had the same, nice fuzzy beds, toys, little slots to give them treats down this tube. So cute!! I typically can't look at shelter pets because I feel so bad for them. These animas all looked happy and very well taken care of! There was staff walking around regularly checking in on people since they had adoption available. I asked a few questions they were able to answer no problem! They seemed very caring and committed to the animals and putting their best foot forward in helping the get homes. Building super clean, staff super nice, animas all cozy. Overall, we have a great opinion of Joybound with all these diverse experiences we've had with them. The people are so nice and welcoming. We're so grateful for them and the help they provided my kittens, saved us a ton of money!!! And for all they do, thank you!!!!!!

    Animal Fix Clinic

    Animal Fix Clinic

    (110 reviews)

    Animal Fix Clinic is simply the best. I have three cats, and I brought all of them here to be…read morespayed/neutered. Every experience has been smooth, professional, and reassuring. The staff is incredibly caring and truly takes the time to make sure both pets and owners feel comfortable. What really stands out is the level of compassion and dedication they show. I've also volunteered here, and seeing firsthand how gently and attentively they care for every animal only confirmed how special this place is. They go above and beyond, not just in medical care but in how they treat people, too. Their services are affordable and provide tremendous value, especially considering the quality of care you receive. It's rare to find a clinic that combines professionalism, heart, and accessibility so well. I highly recommend Animal Fix Clinic -- and if you're able to, consider donating to support the amazing work they do for our community's animals.

    Awesome, friendly people! Great service. My GS Rotty mix had a left ear hematoma that didn't heal…read moreafter taking her to her normal vet. Seems the original vet only wanted to charge me for drainage, patch and meds. Then charge again for surgery (since they knew the ear would not heal w/o surgery). Dr Goh at AFC not only drained the hematoma but also repaired my dog's ear to where it won't fill with blood nor fluid again. Thank you Dr Goh for your attention and care for my fur baby!!! She's a sweet girl and is loved. The AFC has staff that love animals!!!

    Cat Town

    Cat Town

    (407 reviews)

    After losing my heart-cat 5 years ago, I am ready to consider a new companion. Cat Town's staff was…read morefriendly and informative. It's obvious from the cats I met they are well cared for. I didn't feel pressured to take a furry friend on my first visit unlike some shelters. And, while I didn't find the right match, I will return and hopefully will meet a new friend. Thanks for your warmth and compassion!

    A Disneyland for cat lovers and cats. A beautiful space with the best volunteers and workers one…read morecould imagine. Only warning is you might fall in love - I know I did. You are important. Yes, you the reader of this right now. You are important to the successful operation of this cat cafe. An important part of this cafe is to socialize the cats with visitors so they become more friendly. Friendly cats get adopted. I found a friendly cat. He came right to the door to sniff me. Then as I entered from one door he was guided to his little stool - very obedient - so well trained I was in awe. His more shy brother always in the background - he would protect him and check me out first to make sure I was ok. The little guy had only interest in my - none of his toys. I gently got closer with some affectionate love pats and scratches. It is a love story of him and his brother and what landed them here. I fell in love with how they were so bonded and took care of each other. My heart melted as they snuggled up together in their little box as I left. If you are curious they are two brothers by the name of some sweet frozen desserts. A cute bonded pair that I spent all my time with there. There are so many other great ones here. I was blown away with the variety of colors and good movie star looks they had. I will be back.

    Berkeley Humane

    Berkeley Humane

    (135 reviews)

    West Berkeley

    I came to the Berkeley Humane Society after being told they were providing a free health clinic on…read moreSaturday and Sunday, December 6 and 7. This included free spay and neuter services with advanced sign-up. The staff and volunteers were absolutely amazing--so kind, organized, and genuinely helpful throughout the entire experience. One of the sponsors was Tony LaRussa and LaRussa Rescue, along with other rescue organizations. Tony and his wife were there during our visit, taking time to chat with people and personally thanking everyone for coming, which was incredibly touching. I've been wanting to visit this shelter for a long time, and I'm so glad I finally had the opportunity. The dedication and compassion of everyone here truly shows. An amazing place filled with amazing people.

    Phenomenal Shelter!!!…read more My partner and I started off fostering dogs and ultimately foster failed. We worked closely with Ian who was phenomenal, supportive and so responsive. They gave us all the supplies (food, toys, advice, leashes, etc.) we needed to give our foster pooches what they needed. We fostered a sweet girl for nearly 4 months until she found her forever home, which was difficult for us but so rewarding to be a part of her journey to a home and family who could give her everything she needed. We fostered a bit more and ultimately foster-failed and have had our boy Rickey (formerly Kona) for nearly a year! Rickey has been the most perfect pooch we could've asked for. I am so appreciative of Berkeley Humane, Ian, and the whole team. Cannot recommend this shelter enough! Foster and/or adopt from Berkeley!!

    Humane Society of the North Bay

    Humane Society of the North Bay

    (67 reviews)

    I haven't adopted a pet from them. But I have interacted with HSNB in various ways over the years…read moresuch as dropping off pet supply donations, calling for help with a nearby pregnant stray cat, and participating in their fundraising auctions. Every interaction has been very pleasant so far! The volunteer dog walkers have been great! One time I got lazy and flagged someone down asking if they'd be able to take a bag of pet supply donations. They happily accepted helped me out! If you visit their front office they have some items available to purchase for a suggested donation. They have lots of good condition leashes, dog doors, treats, birthday pup pies, etc. I've seen dog ramps and other things. It's worth a shot to swing by if you don't have any hang ups about gentle used goods. I was able to get a new unopened boxed pup pie and four bags of bark box treats for $3 each! And it goes to a good cause too! They even have some non-pet items like artwork from local artists! I also recommend checking out their auctions! You could potentially get a very good deal. They often have winery donations. I got an introductory paragliding lesson voucher worth $250 for only $120! Sometimes they have even bigger prizes like a week long timeshare stay in Hawaii! And of course it's a great cause. They do so much work to help the animals of Vallejo! I've never seen as many strays dogs as I have when I lived in Vallejo. I'm sure they're constantly overwhelmed but still maintain a good attitude.

    At the Humane Society of the North Bay, there are so many people that love the animals and they go…read moreout of their way to make sure that they are cared for. This review is long overdue since Roxy's "gotcha day" was over a year ago. We had a meet and greet with Roxy and fell in love with her. The staff were friendly and informative when we asked questions about her. They were very helpful throughout the process. You can tell that the staff loved her. We are grateful to have rescued her and that she is now a part of our family! We can't say enough great things about this place and we are grateful for all of the kind and loving souls that work here and love on animals until they find their forever homes!

    Milo Foundation - petadoption - Updated May 2026

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