We were looking to do a complete remodel of our master bathroom. Scott Stovall came to our home in…read morelate July 2019 and we discussed all that we wanted to do. He agreed to do it but said that he wouldn't be able to get to it until sometime in October. We agreed to that. We also asked him about doing renovations to our deck to which he said he could probably get to sooner. I received an email from Scott on 7/26/19 saying that he would get a contract drawn up and "I will stay in contact with you." Scott sent us a preliminary outline of costs for the bathroom shortly after (but not the deck), but no contract. Total cost was estimated at around $30,000. On 9/5/19 I sent Scott an email asking about the deck and costs. I got no reply. On 9/10/19 I called Scott but it went to his voice mail. I left a message asking him to call me back but got no reply. I called him again on 9/12/19 and he answered. He said he did not recall agreeing to anything about the deck. My wife was present the whole time when we discussed and he agreed to the deck. He said he would not be able to get to the deck until next Spring. He said they were very busy but promised he would get to our bathroom sometime in October. Still no contract. On 10/7/19 I got an email from Scott asking if we were still planning on having his company do our bathroom remodel. I admit I was surprised to get this email. Nothing had changed on our part so I replied "Yes". The next day I got an email from Scott stating "I will get you the contract and then we will get you pencilled in." No contract ever came. On 10/14/19 I sent Scott an email asking if he was sending the contract soon. I got no reply. On 10/28/19 I called Scott and he answered. I asked about where we were with our project and that we still had not received a contract. He again talked about how busy they were. I was very calm the whole time talking with him yet he kept saying that I was upset and he didn't think it was a good idea to start a project with someone who was already upset with him. I repeated many times I was not upset (which I was not). Scott said since there was no signed contract we could find someone else to do the job. He then hung up on me in mid-sentence while I was still trying to work things out with him. We have now lost 3 months toward getting our bathroom remodeled and have to start all over, this time hopefully finding a much more reliable contractor.

ZERO STARS - STEER CLEAR…read more They did a bathroom for my mother. They never allowed her to choose things like sinks, tub, lighting that she wanted, instead choosing to install what they had. They showed up when they pleased and went days with no communication about whether or not anyone would be coming. Mom never felt as if it was safe to go do errands, for fear she would miss them and they might never come back. After only about two months of "work"... The ceiling is not straight. The tub has marks in it that might have been caused by tools or could have been damaged after they installed it. The lights over the vanity have fallen out and damaged the vanity countertop. The toilet is not straight.

From the owner: Here at Visscher Construction and Restoration, Inc we are a full-service construction company…read moreserving the Mason, Oceana, Manistee, and Lake County areas. We specialize in new construction, insurance mitigation and restoration, residential remodels, and exteriors. We are committed to providing our clients with high-quality workmanship and customer service.

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Shoreline Roofing and Gutters installed my desperately needed gutters. The cost was below…read morecompetitive comparisons, they completed my project sooner than expected. The team was through and clean. The only way you could tell they had been there was no more dripping on my head going in and out the door in the rain ! Love the hinged down spouts they made life convenient.

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