We took several quotes for indoor painting, and Romeo offered the best value. Everything in the…read morequote was clearly explained, with no hidden costs. Communication was straightforward and trustworthy throughout the process. On the painting day, the team was very fast, efficient, and professional. Our house looks noticeably cleaner and brighter. Highly recommend!

Romeo is the most responsible, hard-working and honest contractor you can find now days. Upfront…read morecompetitive estimate but he kept promised final price even after additional materials needed and upgraded paint used. His team is extremely professional and very handy. Many laborers can replace and build new but this crew spent time and efforts to repair/patch/fix to keep cost and quality competitive. Definitely will use them again and recommend to our friends and neighbors.

Want drywall work done correctly, in a timely manner, and at a reasonable price? Chuck is your guy…read more In short, I had water damage from an 2nd floor condo from her laundry washer that malfunctioned. Under those circumstances, I arranged for 3 quotes. Price important, but quality was the driving factor. I was very impressed with him, personally, as he actually does the work - not a sales person that hasn't actually done the work. His explanation of work required was clear and concise. Based upon other Yelp reviews, I KNEW his quality would be outstanding. A delightful surprise was that his pricing was also very reasonable. Chuck is a true professional. He did a great job and, as a result, has earned my strongest possible recommendation. Well done!

I was very impressed with the professionalism that I was provided. Everything was very streamlined…read moreand I didn't have to worry. I had a 9am appointment and he arrived at 8:55am with a pen and notepad in his hand. We did a walk through of all the items I wanted a quote on; if he was unable to do what I ask then I'm glad I was notified upfront. He also provided a time frame of the requested work. The quote was sent via email the next business day and he followed up a few days later to see if I wanted the work done. I prefer to pay more through a company instead of someone using YouTube and no skill. He also pointed out a few items I needed to take a look in the future so it doesn't get worst. I honestly appreciate the work and will be using in the future.

Gregory just wants money he says he is running to the bank, store for supplies etc and never…read morereturns to the property until days later after blowing his phone down . He has been working on my house for going on 4 months and it still not complete.

The shenanigans of Mr. Gregory Dale-Serrano Morris of Total Makeover Inc. continues…read more On December 7, 2021 @ 2:59 PM, Mr. Gregory Dale-Serrano Morris, owner of Total Makeover, Inc. telephoned me. He apologized for taking my money and not providing the service as promised in the upgrading of my one-bedroom condominium in Detroit, Michigan. His conversation continued for me to accept his apology and that he wanted to "make It right." In exchange of his payment to me in-full, which would "making it right " he strongly implied (demanded) that I remove the negative review from Yelp and to forward an email to his business account. We discussed the following: A) Return of all of my paid items or full payment for the items. B) The return of all of my kitchen cabinet doors or full payment. I have received most of the cabinet doors through a family member. C) The return of money via Zelle (no personal check accepted) 1. 85% of my two payments ($4,164.25) 2. 100% of my 6-night hotel stay (receipts were provided) 3. 100% of the Lowe's receipt from Allen Park, MI - minus the flooring 4. The return of my items purchased from Lowe's (Harper Woods, MI) or full payment of the items which he failed to deliver to the condominium 5. Payment in full ($1,850.00) for the repairs and major cleanup of his disastrous work. As our telephone conversation continued, I shared with him that I will send a certified letter, instead of or in addition to the email. I requested his mailing address. Mr. Gregory Dale-Serrano Morris the owner of Total Makeover, Inc. promised that he would text me his mailing address later that day. He stated his business address is the same as the one on my "Estimate-Invoice" bill, that he provided me in the past. My reason for requesting Mr. Gregory Dale-Serrano Morris to text me his address is because I have sent several letters of complaint to him, which were returned by the United States Postal Service as "Undeliverable - Return to Sender, no forwarding address. To this date, Friday, December 10, 2021, Mr. Gregory Dale-Serrano Morris has failed to text me his mailing address. Also, he failed to Zelle the money, as promised. Additionally, there are no businesses of Mr. Gregory Dale-Serrano Morris, which are licensed, per the State of Michigan, Licensing and Regulatory Affairs. Therefore, I am of the knowledge that he is still operating as if he is licensed, bonded, and insured, which he is not! Also, I have knowledge that Mr. Gregory Dale-Serrano Morris, owner of Total Makeover, Inc. has swindled another out of money for a remodel/upgrade contractor's job, which he demanded money for and never showed up. This amount is greater than $4,999.00. REMINDER: Gregory Dale-Serrano Morris is associated with the following businesses, which he is the owner/representative or co-owner of: - Total Makeover, Inc. - Total Makeover - Irie Vibes Professional Painting, LLC - Platform Records (P360MG) - Gregory Irievibes Pro Painting and his latest business: Jerk Turf 2739 University Drive Auburn Hills, Michigan 48326 (per Yelp complainant C.L.)

Roger and his team were very responsive and the drywall work they did was impeccable. I highly…read morerecommend them for any drywall project you may have and would hire him again in a heartbeat! Not only was his team fast the attention to detail was unmatched! Excellent value for your money Roger will not disappoint.

Roger did a great job. Replied right away and got the job knocked out in no time. Was mindful to…read morecarefully tarp since we had just replaced the carpet.

RUN AS FAR AWAY FROM THIS COMPANY AS YOU CAN! To say that their customer service is terrible would…read morebe to imply that they actually have any customer service. They are argumentative and threatening toward customers for no reason. They don't care if you have concerns and will start yelling at you if you bring a concern to their attention. I had to hang up on the owner, Koleen, as she was screaming at me and would not listen to anything I was saying. We also had the pleasure of being yelled at and threatened by the other owner, Peter, as well. There is not enough time to detail all of the terrible stress they put us under. But, to provide one example (of MANY), as part of the $16,000 job they did for us, they quoted us for all new soft-close hinges for our cabinet doors. One hour before the installation, Peter sent my husband a text saying that the hinges he ordered were not going to work and he would credit us for the cost. Meanwhile, no one told us to save the old hinges and the workers left them strewn all over the place. Peter told us that he probably could not get new hinges that would work with our cabinets and, even if he did, it was going to cost a fortune. What happened to their original estimate? They are supposed to be the experts. The installation could not happen as planned because we were initially unable to locate all of the original hinges. So, they left the refinished cabinet doors while we went on a hunt for the hinges. Somehow, we managed to locate all of them. In the meantime, Peter was texting us telling us we needed to pay the ~$2,000 balance on our invoice that day (even though the job WAS NOT DONE), or they were going to put a lien on our home. His wife then emailed the invoice to us with a note in all capital letters with the same threat. When we didn't respond to either of these threats, Peter then texted my husband ordering him to call him before the end of the day as he didn't want the situation to escalate. They are the ones that escalated the situation by making these threats. We have had many, many contractors at our home for various repairs and have never, ever been treated so horribly. In fact, we've never even had a minor issue with anyone that we have hired. We are extremely reasonable people. Although the job was eventually completed, there were several areas where we had noted the paint needed to be touched up. They clearly did not care about any of these issues and we just paid the invoice to never have to deal with them again. We were extremely tired of being yelled at and threatened. The whole experience was truly unreal! I fully expect Peter and/or Koleen to comment on this because they LOVE to fight with their customers. Again, run as far away as you can from this pathetic excuse of a company.

Hired this company to paint my newly re-modeled bathrm, and the kitchen ceiling which included…read morepatching 4 holes from previous light fixtures. I have been in my home since 1974, and have had many painters come and go, pretty much know what to expect. They emailed me an extensive contract, which I signed...I even joked that I would send them a 5 page contract also... The kitchen ceiling is ok, however, not enough paint on the soffit...a clear line between the cut in and the soffit. Not good coverage at all. However the bathroom was done in 4 hrs./5hrs. or so...meaning none of the first coat had enough drying time...hence, the paint started blistering before the painter even left. Also my brand new pella window frame is a mess...it was smooth, and now it is a lumpy/bumpy mess... The painter took some pics of the problems before he left that day, and sent them to the owner. I waited for a call, it never came. So I figured they were not interested in re-doing the bathrm and cut their losses, and let it go for the $500 deposit. 3 weeks go by, no call, no email. crickets. The other day they called and did not leave a message. I also received an email that day, telling me I was past due on the balance owed. Now this is the really disturbing part...they said they had called numerous times to come out and fix the problem/NOT TRUE. They actually said I was lying about it. Then they said they would be sending it to collections/and put a lien on my house. I was appalled...It's in the contract they said...I am sure it is, they make sure they are covered for every possible event. Never have a skirted a bill etc. in my 75 yrs. And to threaten me on top of calling me a liar, well I have no words. I paid the balance, they forgave me $126, and the interest they said I owed...so, I would warn others here...not a company you would want to do business with. I ran my own successful business for 38 yrs...I know how it should go w/customers. To be treated this way, well it is shocking! BUYER BEWARE, if they treat old widows this way, well, u get the drift here.

We hired Transformative Pro on two occasions recently. The first involved a kitchen back splash…read moretile effort and the second was a kitchen ceiling drywall repair effort. In both instances the new install and repair/remodel results were "Excellent". We are fussy customers with a hands on mindset. Marsha and Rich were more than accommodating and listened to our requests and answered our questions Regarding value, their quotes were in the middle range to high, but we've learned in the past, you get what you pay for. Low bids are usually associated with cutting corners and low quality. Our only complaint, if you can call it a complaint. is that they are very busy and it is difficult to get on their schedule. We obviously have more to do. We whole heartedly recommend this company.

Did not end up using their services. But Marsha is very friendly, knowledgeable and communicative…read more She is the only contractor company that arrives on time every time, responds promptly, and provides quotes in a timely fashion.

I used Somerset painting for a few projects that desperately needed to be done. I had my front…read moreroom, hallway, and a side room all painted to rid myself of some ugly high gloss paint and foul colors. The project also included patching major holes where I had electrical work done to install recessed lighting. The quotation process went well; Eric showed up at my house within days to review the work and give recommendations for paint luster and trim work. I had really hated the trim and quarter round and thought I would have to replace all the trim in my home but he suggested painting it high gloss white which ended up being the right choice and saved me a huge headache. Within about 3 weeks the work begun. Chris was my painter and showed up right on time every morning which was excellent because I didn't have to worry about being late for work. He was professional and would call or text during the day with any questions that we didn't cover that morning. I felt comfortable working with him and communicating my concerns. He also tossed out garbage (including my kitchen garbage which I hadn't gotten around to) on garbage day which saved me the hassle and I appreciated. The quality of work was high; there was one small area right around an outlet which doesn't look great, but that was because I replaced a large switch plate with a smaller one which didn't cover previous damage. Obviously he couldn't predict that and I didn't think to point it out. I will probably sand it and touch it up with leftover paint. Overall I am very happy with the work; it made a huge difference in how the house looks. Everyone that I have over since that saw the before commented on how amazing it now looks. I will use them again for future painting needs.

This is a terrible company and charges for every little thing they self contract ppl that do t…read morespeak English the painting job is terrible for 3 room over 4000 after a price of 3000 and did not fix the wall and used flat paint and wrong size trim started late just over all not worth it they contract ppl instead of having there own no English got a price from Rick than nik came in and took over and priced it higher this isn't a American company u never k ow who u r getting. Father and son is better and also left tape on wall and painted over that and left wholes in wall and nails and missed spots now its chipping

Jonatan and his team are amazing! Fairly priced, they work hard and do a greats job. Arrive every…read moremorning on time, and clean up each night and when the project is done. Used Elegance to paint my interior estate last year and they just did the entire outside, including pool area pergola staining. Everything looks amazing!

We 1st contacted Jonatan for painting of a single room. in being new to Detroit Yelp has really…read morebeen our guide. He responded quickly to our request a quote and actually read all the details we had listed out in the request, which was refreshing to nit receive an automated response. He then came out to quote our request and also provided quotes for what we were looking to do in the future. It was also wonderful to have his feedback on what was going on in our house as we were not so happy with our general contractor. We had started to feel like we were going a little insane from the gaslighting we were receiving from that contractor. Jonatan assured us of the quality of work he was observing and how he could help us resolve some of the issues we were having for a decent price. He was honest, upfront and transparent throughout the entire process, which is exactly what we needed after being burned by the bait and switch from our general contractor. We have since called him multiple times for work in different areas of our Indian village home. his crew is very professional they clean up after themselves. They ensure that the work area is taped off to protect your property, and the quality of the work is outstanding. I am waiting to have the furniture we've ordered for many of the rooms he is painted to be delivered and then I will update my review with beautiful photos of his work. we highly recommend Elegance Painting , and we will be calling in the future for all of our painting needs.