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Million Dollar Tan

2.3 (3 reviews)

By appointment only

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Lovely Salon & Cosmetic Center

Lovely Salon & Cosmetic Center

4.2
(260 reviews)
0.0 mi
•$$

I have been coming to Gwen for my Brazilian sugaring a while now. I'm so thankful to have found her…read moreand I just love her! She is an absolute doll. She is kind, fun to talk to, very dependable, and conducts herself as a top tier professional. I highly recommend her and she has turned me into a very loyal forever client. Thanks for being the best of the best Gwen!

I originally found this place through Groupon and later booked another appointment when they…read moreoffered the same pricing after moving back to their original location. Unfortunately, I missed my first appointment and was charged a reasonable $20 cancellation fee, which I understood as a business owner myself. Overall, I tried to approach the situation with understanding and respect, but the experience ultimately left me feeling uncomfortable and disappointed with how things were handled. Because they do not accept credit cards and my credit union app was having issues with Zelle, I paid in cash. Between the cancellation fee, service, and tip, I ended up $8 short. What made the situation especially uncomfortable was that the technician was aware of some personal circumstances I have been dealing with. So hearing that exceptions had been made for other clients, but not for me, felt dismissive and lacking in compassion during an already difficult time. A few days later, they contacted me regarding the remaining balance. Around that same time, I developed bumps and was seen by my dermatologist, who diagnosed folliculitis related to the sugaring service. When I informed the salon, the response was disappointing. Instead of addressing the issue directly, they sent aftercare instructions afterward, which I believe should have been reviewed immediately following a Brazilian service, and stated that folliculitis can occur. The technician also mentioned that other clients had been excused from similar balances, but that flexibility was not extended to me. Given the overall experience, lack of accountability, and customer service concerns, I chose not to return and did not pay the remaining $8 balance. Based on my experience, I would proceed carefully and encourage others to ask questions about policies, aftercare guidance, and communication expectations before booking

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Million Dollar Tan - tanning - Updated July 2026

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