1. Shimmer Beauty Bar

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Costa Mesa, CA

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Shimmer Beauty Bar

5.0 (2 reviews)

Services - Shimmer Beauty Bar

Bed tanning

Spray tanning

Shimmer Beauty Bar Photos

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2 years ago

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Palm Beach Tan

Palm Beach Tan

3.9(87 reviews)
4.5 mi

I would like to express my gratitude to Phoebe for her exceptional assistance today. She…read moreefficiently helped me set up a membership in record time, which was crucial as I was parked in a 10-minute spot due to the challenging parking situation. Remarkably, when a space became available, Phoebe demonstrated outstanding customer service by standing in the open stall, allowing me to move my car without feeling rushed. She provided me with various options and recommended the best tanning lotions tailored to my goals. Overall, my experience was excellent, and I highly recommend this location for its cleanliness, tranquility, and the outstanding support from the staff. Thank you, Phoebe!

I've had a membership for almost 10 years. It's been a while since my last visit. I walked in today…read moreand gave the sales associate my phone number. My account details were in the system. She told me I needed to pay $5 for eye covers so I ran my credit card. When I got my receipt, I was charged $70!!! I asked what the charge was for and she said the walk in fee and the eye covers. I told her that I've had a membership for a long time and even showed my bank statements with the reoccurring monthly charges. She was adamant that I didn't have a membership. I asked for her to refund me the $70, and she couldn't because her manager wasn't available. Had she told me the price before charging my credit card, I wouldn't have swiped my card. I was angry and frustrated so I called the original store where I opened my membership. They said it was still active so I went back in and had her look it up by my name and sure enough the membership was still active. Unfortunately, she ran the time on my bed while I having this debate so I couldn't even tan today and have to wait another 24 hours to come back. Meanwhile, I was still charged $70 and still couldn't tan. I don't know who hires people here but I think they need a little more training before they allow them to run the store by themselves. This was the worst customer experience I've ever had. Very displeased and still haven't resolved getting my money back. Not sure if I ever want to return to this location.

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Palm Beach Tan
Palm Beach Tan
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Shimmer Beauty Bar - tanningbeds - Updated October 2026

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