Work on your customer service! John, who answers the phones is exceptionally rude! Told me my car…read morewas done but wouldn't tell me what they did. Told me to get there before they close if I want to talk to the guy who did it. I said I didn't have a ride so can you have the guy who did it call me. He said they were busy and if I want to talk to them I need to find my way to the shop before they close. So I asked to talk to Mike the owner, he was recommended to me by the guy who I bought my car from, but Mike is also busy and he would leave him and message and see if he might call me back. I just want to know what was done on my car! If I can't get there before closing you want me to pay and you'll leave the key but you won't tell me what work was done! I had a couple simple questions and he was so rude!!

I took my 20 year old work car to this business today. The guy at the counter took one look at me…read more(female) and my car (old) and started giving me the mechanic song and dance ("we can proooobably look at it later this week, it's gonna be a lot of money. If we have to fix something it's gonna be a lot of money" I needed an alignment and to have my tires rotated "We can look at your a/c for $104 but if something needs to be fixed, it's reeeaaaally expensive". I asked if he could be more specific. "Like $1000". Ok, that's a typical price for an a/c replacement, but this guy and his "expensive" talk is annoying and condescending. He has no idea, and nor is it his business, what people can and cannot afford. It turns out that the work that needed to be done is less than the amount I talked the seller down from his asking price yesterday when I paid cash for the car. It also turns out that I'll be taking the car elsewhere for the repair. The Norm McDonald/Guy Fieri mashup looking guy can keep listening to his Van Halen and being misogynistic all by himself.

Very honest and had my car done in no time. Very helpful and kept me informed. My car is running…read moregood and the price was good.

I had been having troubles with my truck starting so I gave US Hwy 6 a call just to ask for general…read moreinfo about towing, let them know my situation and get advice. I told him I'd call back after I tried some things. Within 5 minutes of hanging up the phone Mike pulled up in front of me and offered to take a quick look. He went out of his way to check on my and resolved the issue I had in minutes. Also providing me with information for future issues. Highly recommend! Thank you mike!

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

We have been dealing with Matt from MTI in Valparaiso for many years now…read more He is always accurate with the information he gives us when ordering parts. Has never returned a part due to misdiagnosis, very good at his job. He even goes above and beyond by sending his driver to us to pick up parts so they can get the job done quickly and get his customer back on the road. Very nice and professional.

service was okay but they always seem to find something that will double the price that was…read moreestimated which is usually high to start with I definitely would not recommend

I've been going to MTI in Chesterton for the last five years and have had only good experiences…read morewith them. Today I brought my 2008 Chrysler van in for an oil change and to have the exhaust looked at for repairs. They were able to locate and fix the problem on the spot and charged me much less than I had anticipated for an exhaust repair. I would recommend their shop to anyone. Keith, you rock!

The only place I trust with my vehicles!! They do exceptional work at a reasonable price. I will…read morealways recommend them! Great job with oil changes, and I always trust them.

These guys are so cool. Needed to get daughters car into the shop. Her boyfriend called everyone…read moreelse to get car in but they were weeks out. I told them let me call dan at dave auto. Not only were the able to schedule me for a couple days later, they got to it the next day and fixed problem at a very resonable rate. Ive been using them for almost 20 yrs and theyve never let me down. They continue to do quality affordable work. Dont hesitate, call Daves automotive and you wont be disappointed. My daughters car runs better than it has when we first bought it used !!

Just another incredible experience at Dave's! The office staff are very knowledgeable of their…read morestuff and don't take advantage of "naive" customers like me. Dan is great at the front and super friendly. Definitely recommend!!!

I got stranded on the highway due to an alternator that suddenly went bad and fried a battery. They…read moretook me in that same day and I got the car by 2:30pm. The cost was also "fair" for what was something I usually would've had to wait for. I recommend this place.

I was disappointed to find I was charged for an hour of diagnostic work when part of that time was…read moreused by the shop employee to go buy breakfast at McDonald's. I had dropped off my truck to have them inspect an issue with the 4x4 system. After receiving their repair quote, I realized I could not afford the cost. I understand that's not the shop's fault. However, upon getting the truck back, I found a McDonald's receipt inside that showed the employee had stepped out mid-inspection to purchase food. While I can appreciate needing a quick bite, it seems inappropriate to charge a customer for time not fully spent addressing the vehicle repair. I wanted to provide feedback that this did not meet my expectations of paying for labor on actual inspection work.