What a pleasant surprise! Our old accountant just kept raising prices to a ridiculous amount so I…read morewas in search for someone new. Through word of mouth I found Chris. I was nervous at first, but he was super nice and incredible helpful! He went through and actually EXPLAINED everything and gave us overall advise, etc. Great find - highly recommend him!

I was a customer using Chris Darmody for years. He was working on me 2023 taxes and kept pushing…read morethe deadline so much that it is now 2025. I am late on 23/24 because he kept telling me he would get to me and then never did. My last few emails after he told me we would wrap up 23 are now being completely ignored. He won't answer emails or phone calls and now I will need to fully start over with someone else, and pay all of these late fees for no reason. Do not trust this agency or him. From what I've read, I'm not the first person he has done this to either. If you value getting your taxes done on time and don't want to gamble your money and time, avoid this agency.

Been using them for my taxes for years. They are accurate, ask all the right questions, and I get a…read morenice refund every year. Professional and good communication.

Michael is the best. He is honest, and very informative of the tax laws. He is reasonably priced…read moreand has pride in his work. I cannot say enough good things about him, but have been going to him for years and am very satisfied. My sister goes to Michael too ! We are very lucky to have him doing our taxes.

Super organized and knowledgeable. Been a client for 5 years. Very pleased with his guidance.read more

We went to Tom to have our taxes done because he was close to where we live and he was great. I…read moreshowed up with my two kids (17 months and 3 years old) on a Saturday with our tax forms disorganized; this did not stop Tom! He had our taxes done by that Wednesday and we were able to e-file. His price was comparable to going to a big box tax company but I didn't feel like just a number. I would definitely make sure to keep Tom in mind if you are looking for someone to prepare your taxes

I went here to do my taxes, there were three ladies working.. very nice...they take theyre time…read morewith the customers and not just rush through as ive had done to me before in other places.I went to the chelsea location not knowing there was one in Lynn where I live. We waited about 1 hour and a half as there was people in line before us.The wait was worth it..Very friendly and most of all very Professional. she explained everything to us and answered ecery question i had very clearly.First time I file taxes joint with my husband and also first year we have a dependant and so I had tonssss of questions. I left super pleased even though im not getting a big refund she explained to us why and what we need to fix to get a little more back next year.We filed for a TIN # for my husband which they filled out the W-7 form for us and the ohr Federal and state taxes all for 90bucks.. :) I recommend this place to anyone...specially to Latinos who need it done in spanish or simply prefer to do it in spanish everyone working there was Hispanic :)

I've been doing the taxes with this office since 92 no help when you need it I called to the office…read morefour times today trying to get help with a PDF file no luck

I have been seeing Richard for a couple years now for the tax season. He is very thorough and…read moreknowledgeable and I feel comfort having him handle my filing each year. His filing fee is very reasonable and not anywhere compared to a place like HR Block that robs you with a high filing fee!! His team and him are quick, responsive and excellent with taking the time with you to understand different changes in tax codes or filing regulations. I work in both Mass and NH and found it hard to find a tax professional that was aware of the filing codes between states. Richard is a definite keeper for me each year!

Be careful going to Richard Nile. I have always done my taxes myself. This year I had extra…read moredocuments to claim for my taxes and I did not want to have any issues so I had paid Richard to do them. He told me what I was getting back and he filed them. I received way less than what he had told me. Everyone makes mistakes so I call him so we can figure it out. He said he would call me back. He never did. I had to call day after day and he was always with someone. He never took my call or called me back. The receptionist was just like okay sorry for the mistake. They didn't care to address the issue. I still have not heard from him. We all make mistakes but we should address them. I'm so angry he is ignoring this issue. Be careful if you go to him and don't count on the amount he tells you until it's in your bank account. Shame on him for not addressing it.

I have been a client of Chucks for over twenty years he is inexpensive and always available I will…read morebe with him for the next twenty .

My tax preparer retired from his business. I didn't know what to do. A family friend recommended…read moreTax Express of Saugus. They provided friendly service. The rates were very responsible. I will go back next year.

Steven Hoffman is seriously gifted. He is knowledgeable, the biggest tax nerd (this I mean in the…read morebest way possible), and has the spirit of a teacher. I decided to make the long drive to Waltham because he is an endorsed local provider by Dave Ramsey and boy did I walk out of there happy! His skills are worth EVERY penny. If you are reading this post and not sure if you should pay the cost let me tell you --- it's worth it. I am single, no kids, no house, but a complicated income situation so I could not afford to cheapen out. It feels great to walk out knowing the fee I paid saved me THOUSANDS of dollars, legally. The man knows his trade! He is a wise CFP! Ladies, just like you wouldn't cheapen out on your hair.... I'd say do the same for your taxes. Sure a couple bucks more but you will have a trustworthy advisor who cares about your situation, helps you understand tax changes, and will make sure you walk out victorious!

This tax service was recommended by a friend, who did have a positive experience, though she later…read moreshared that she had also found Steve to be somewhat rude at times. I shared with this service that I had been hesitant to have someone do our taxes in the past because I have found tax services to be unreliable. I should have known better. I provided Steve with all the requested materials by April 3. He did not respond until April 11, when I reached out to him. He said he had not filed our taxes by April 11, the date on which he had expressed that they would be filed and paid for. When I expressed concern about the lack of communication and said I felt uncomfortable, he said that was my problem. He refused to take any responsibility. No apologies, no warm tone, just an immediately defensive, very aggressive reaction to my disappointment and concern. When I asked for a refund for our deposit, he responded, "How would I do that?" And then refused to refund our deposit. He also refused to provide confirmation that he has deleted our confidential financial records. My husband had gone into the office midweek, and Steve never mentioned that we needed any other paperwork. Also, when we first came in, he was very polite, shook hands, walked us to the door, but when my husband stopped by, he barely gave him the time of day. And, when I asked for the refund, he said that he had done a lot of work for us. But, when I asked what he had done - he just kept repeating "a lot of work." He also retorted that he had spent time with us, when that was supposedly part of the initial free consultation. He also said in that initial consultation that he had everything he needed and we wouldn't need to meet further, but then when I expressed concern over the phone when our taxes weren't done, he shared that sometimes he does need further meetings. Also when I called initially to schedule that first appointment, his first question was: "What are you hoping to get out of this relationship?" That is a weird question for a man to ask a woman. I should have known from that first creepy question that this was not a guy on the up-and-up. Also, this is a ramshackle little office on Main Street in Waltham. It's not a nice working or meeting environment. While we were there, Steve appeared to be pinching every penny. For example, he wanted us to print things, but you could see he was getting frustrated when we were using a fair amount of paper to print. In addition, in our initial consultation, he had very little helpful advice. He came across as very critical, made assumptions about our married relationship, and in the end, didn't even offer any deductions that a person couldn't get from TurboTax. I thought -- well, he didn't know anything I didn't know -- but at least, the money I'm paying him will save me the headache of having to do my taxes this year. . . until, he just, um, didn't do them!? And, I assume, had I not reached out myself on April 11, he wouldn't have contacted me, and then I'd have late taxes, for which he'd probably blame me for not following up with him. In the end, I spent 2 hours doing my taxes on TurboTax, which cost $200, rather than the $600 we were going to have to pay him. It also allowed me to get more deductions than Steve said we would get because he didn't really spend enough time to get all the information from us. He didn't provide a checklist like other services. He needed clarification on all our documents, when they were very clear. If you could read the emails this guy sent me after -- "I hope you find a solution to whatever is truly troubling you." A passive aggressive: "God bless you and your family." He's a true BS artist. Lastly, this sounds like a financial service - LTR Financial - but it is just one person, so there's no recourse if you have a negative experience. He only puts up the 4 and 5 star reviews he gets. His website seems like a franchise, but when you look at the fine print, it's just him selling himself falsely. And, when I read the fine print, I saw he only likes cash, check, and debit -- for a reason! He's not trustworthy. I have heard good things about H&R Block on River Street in Waltham, and there you'd have the assurance of quality and care. Real schiester of a guy. BEWARE!

I have had my taxes done by Soufiane and his crew for many years. He does my kids taxes as well. He…read moreis the consummate professional making sure he gets you every dollar and every write off you deserve. He is relentless in staying current with all the code changes which is what sets his office apart from the many folks who just go through the motions and you don't even know the difference. His rates are fair but realistically there will be less expensive quotes out there but truly you get what you pay for. What Soufiane gets back for you or saves you far outweighs the $35-$50 you may save somewhere else. They speak many languages in this office.