If I could give this office 0 stars, I would…read more I first visited Queensridge for a consultation last August and paid my $75 copay at the time of my appointment. The entire visit with the doctor lasted less than five minutes. I was then sent for blood work. Even though I had fasted beforehand just in case, I was told the specific test had to be completed before a certain time, so I had to schedule another appointment. When I returned for my second appointment after making another 30-minute drive, I was informed that the phlebotomist wasn't there, so I couldn't even have my blood drawn. After two disappointing visits, I decided not to return to this office. To make matters worse, I later received a bill for an additional $73. I spent over six months trying to get someone to explain why I owed more money after already paying my copay. I called weekly, left countless messages, and never received a return call. Because no one would respond, the balance was eventually sent to collections. I paid the balance just to deal with the collections issue, then disputed the charge with my bank because even they agreed the situation seemed unusual. Despite that, I am still being billed for the same charge. Once again, I spent months trying to get answers with no response. When I finally reached someone, I was essentially told that if I didn't pay, it would simply be sent to collections again. No one could actually explain why I owed the money. I no longer have the insurance I had at the time of my visit, and I was also told the doctor I originally saw doesn't even work there anymore. The lack of communication and patient care at this office is unacceptable. Ignoring patients for months while continuing to bill them and threaten collections is not how a medical practice should operate. If they put even half as much effort into helping their patients as they do collecting money, this situation could have been resolved long ago. I will never return and would not recommend this office to anyone looking for a practice that values communication, professionalism, or patient care.

The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

Dr.nick is the worst dr I have ever worked with refuses to understand my pain and dose nothing…read moreabout it I have herniated and bulging discs in my upper back and constantly says I'm fine the rest of the staff is great and helpful I'm a work comp patient and been treated like a liar despite MRI results

One of the best medical offices that I've ever visited in the valley…read more -friendly, direct communication over phone. Was able to get next day appointment. -helpful and joyous front desk staff -office superbly clean, bright and organized -spotless restrooms -Dr. was very friendly and listened to all my requests intently -was in and out of my appointment in less than 30 minutes

My children have been patients of Dr. Laura's for over 16 years. She has incredible bedside manners…read moreand is kind, professional, thorough and very easy to talk to. She has been the one constant doctor in our lives and is simply the best pediatrician in Las Vegas! We absolutely love Dr. Laura and am so grateful that she stays in Las Vegas! The office staff at this practice as with many practices in Vegas is the downfall; they are rude and seem beyond disinterested in their job.

Dr. Petersen is the best that you can get! I had mesh implanted in 2008 and it ruined my life…read more Insurance would not cover out of network. I talked to Dr. Petersen and he suggested removal. My wife drove me the 12 hours and we had the mesh removed. It was the best decision I have ever made at a fair price and I don't know if I would still be alive. Don't believe doctors that tell you that you are fine having plastic in your body even with multiple opinions. They work for the insurance companies! Had mesh removal in 2015 and never looked back. Thank you, Dr. Petersen and staff! sincerely, Lloyd Patterson

I was facing "mesh" hernia surgery in 2 weeks. Thank God I found out about Dr. Petersen's no-mesh…read moretechnique in time... My doctor had assured me that the mesh technique for hernia repair surgery was the no-brainer, no-worries way to go. The rate for post-operative hernia recurrence was only 2%. He even gave me the option of state-of-the-art robotic surgery involving only 3 small incisions with minimal pain, that would have me "back in the saddle" in just 2 weeks. Sounded good. When I asked him how many "mesh" surgeries he had performed, he smiled and looked to me as if he was counting. "Hundreds?" I offered. "O yeah," he said with confidence. I made my appointment for surgery and left the office fairly optimistic, with a brochure in hand that explained the minimally-invasive, allegedly no-complications, no-side-effects mesh surgery. It all seemed so "slam-dunk." But something about it was bothering me. A few days later I went online to do my due diligence and check out this so-called safe and easy mesh surgery. What was this? 20% chance of chronic pain?...Debilitating, dagger-like pain from "migrating" mesh?...Horror stories of men who had lost their reproductive powers?...Doctors washing their hands of any liability? Then I found Dr. Petersen's website. Honestly, after reading his information on the risks of mesh and the benefits of his technique, I felt both relieved and skeptical. Well, I figured, I may as well fill out the online questionnaire. It only took 5 or 10 minutes. The survey said Petersen's office would get back to me soon. This was Friday night. They contacted me on Monday. A couple phone calls later, I was talking with Dr. Petersen himself. I had prepared a list of questions, including this big one: "How many non-mesh hernia surgeries have you performed?" "7000," he answered matter-of-factly. "Around 7000?" I repeated the number, to be sure I heard it right. "It's 7000," he said with quiet confidence. Seven-thousand? Holy cow! "And your recurrrence rate?" "2.7," he replied, again without hesitation. Only .7% higher risk than with mesh surgery. At that point I remember thinking I would sure like to go to Las Vegas. Then the doctor had some questions for me, and he determined from my answers that with mesh surgery I would be at very high risk for chronic pain. I believed him, but still...he was 7 hours away by car. So, a few days later I called my "mesh doctor" and asked him if he performed non-mesh surgery or knew of any doctor in the local area who did. He said No to both questions. I thought about bringing up the potential side effects of mesh. But he hadn't volunteered that information during my office visit, so how could I trust his answer now? Dr. Petersen's frank yet soft-spoken manner had won me over. That was it. I was going to Vegas. I cancelled my mesh surgery and scheduled a surgery with Dr. Petersen. Fortunately he was able to see me the following week. Long story short, the trip to Las Vegas was worth it. I am very impressed with Dr. Petersen as well as with his staff and assistants. They were all friendly, reassuring and compassionate from beginning to end. And his office is checking in on me regularly to make sure I'm okay. (Will a mesh surgeon do that?) I'm writing this testimonial 2 weeks after my surgery. Sure, there was and there still is some pain (Hello, it's SURGERY okay?) but it's fading day by day. If I wish, I could experience even less pain, but I'm not a big fan of pain pills. I took less than half of the pain meds Dr. Petersen's prescription allowed. If you have a hernia and are considering mesh repair, listen to me. My only "agenda" is that I'm a very satisfied patient who wants other men and women to be healthy and live without chronic pain. Please, PLEASE...check out Dr. Kevin Petersen first. Fill out his online questionnaire so his office can contact you. I'm confident you'll be glad you did. --Jim B. October 2018 P.S. Status report one month after my surgery: Kari called again from Dr. Petersen's office to check up on me. I was happy to report that I'm feeling great, just a little discomfort left when I push on the incision. A couple days ago I ran about 50 yards 2 or 3 times for a cool time-lapse camera shot, just because I felt like it! I wouldn't have braved that before my surgery.

We recently moved to Las Vegas and have been in search of a new primary care doctor. I found a…read moredoctor with good reviews through Aenta and told my doctor to make an appointment. Somehow the office sent my husband to Dr. Liyanage instead of the original doctor I selected and we're so happy! Dr. Liyanage really cares and listens. He follows up and doesn't rush things. It's easy to make an appointment. Thank you for easing our worries about moving our entire life's worth of medical history to a new state!!!

I needed a new family physician and as you may know, it is difficult to find one in Vegas. I met…read morewith this doctor twice now and he really seems to genuinely care and I'm happy my experience. He's a nice guy.

I'm a board certified neurologist retired. My son unfortunately has this terrible health care and…read morefamily history of cardiac disease. [His 50 y/o sister just had 3 stints put in] I have had two bypass surgeries in my 40's..son is on BP RX not working well BP 171/117 and this guy refused cardiac referral. Wants to waste money doing an EKG in his office which is not offering anything therapeutic. LAW SUIT WAITING TO HAPPEN IMO. wake up people some MD's seem just out to make $$ not to really care for people

Most unprofessional doctor and office ever! Not only his idea of check up is a chat, you may as…read morewell ask alexa how you are doing, it's a liar too! I specifically asked him if the blood work he was thinking was part of the check up and preventitive(so covered by insurance) and he said yes! So I agreed to do it, guess what? It wasn't. When I got billed I called for clarification and they said they billed correctly so they authorized something I didn't!!!! I only asked for preventive, never authorized anything else! Do they realize some insurances don't cover blood work until you pay your deductible? You could drain someone of their savings or worse rent money!!

I have lived in Las Vegas for four years and have used Dr. Randy Butler after finding him in an…read moreinsurance catalogue. He is a no-nonsense doctor and a straight shooter. I enjoy how efficiently he exams me and makes sure I have time ask any questions. I also have never felt he was rushing me out. I have seen him for standard illnesses such as the flu and colds, to having stitches removed from a head wound, to a back injury and have always been happy with the care I have received. A few of my friends now see him too as I always pass his name along.

Went here for 14 plus years. Sold his practice to Southwest Medical. Didn't even have the deciency…read moreto send a letter to his patients to notify them of the change to an HMO and he can no longer accept other insurance.

Amazing Care! Checked and was in exam room before I finished…read morepaperwork. They are always very prompt getting you in and out which is rare these days. Dr walked in three minutes later and spent 20 minutes listening and asking questions, with multiple referrals. I'll be out of the office within less than 30 minutes after my appointment. Rebecca Crowley-Huey is a great listener. Highly recommend!

They cancel your appointment that you've had scheduled for MONTHS without notice. They had no…read moresympathy when I showed up for this appointment to advise me my appointment with Dr Miranda was cancelled. They verified there was NO NOTICE of the cancellation emailed to me or a voicemail was left. First time visit was a major disappointment. You are better off going elsewhere to save your time & money.

If you're looking for care that meets patients require requirements and ensure that they get the…read moretreatment that they need stay away from this place! It's a money maker that does as little as possible to meet the minimum requirement. Just enough to bill you!

I see Elizabeth Hanks, PA - she is wonderful. Also, so convenient to get your bloodwork, and…read moremammogram done as well as many other tests.