Matt's great. Gets back to me quickly and always answers all my questions. Constantly working on…read moregetting me the best coverage at best price every time I'm up for renewal. Offered me great bundle pricing on Home, car, and life. All three through Mitchell was cheaper than just home and car elsewhere.

Mitchell Insurance is wonderful! They have provided me with personal & business coverage for…read moreyears. They have many insurance companies that they work with, allowing them to provide me with the best coverage at the lowest price. Their agents are always available to answer any questions I may have. Highly recommend!

So pleased by the outstanding service I received from the Vonnie McDonald State Farm agency. They…read moreare knowledgeable and extremely customer service oriented. The team is friendly, warm and very responsive. The products they suggested were tailored to the needs of me and my family. I couldn't offer a higher recommendation for a company. I know I made the right decision to move my business to the Vonne McDonald agency.

Vonnie McDonald did not earn my business, she was given my account after it was passed from agent…read moreto agent around town, she is the fifth State Farm Agent to service my account. Well actually her office just accepts my payment. They are also the point of contact when State Farm says I need to replace garage doors, because they have mold growing on them from humidity moisture, to provide them with proof of estimates and replacement of garage doors. State Farm also demanded I replace a perfectly good roof that roofing replacement companies wrote estimates showing cost of replacing the roof, but indicated the roof did not need replacement. So I didn't waste the money to replace a functional roof. Vonnie McDonald insisted my policy would be cancelled despite providing the documentation. There was also 19 month waiting list at the time to have a roof replaced which would extend past the policy renewal date. I provided the documentation and thought we were good to go. We renew in April, I get the renewal letter in March, sometimes February and we did not get one. I went to Vonnie McDonalds office to inquire and just make the annual payment. The y refused the payment stating they needed the renewal letter to accept payment. Something that had never happened in the ten years I have been paying for State Farm insurance. It turns out the inspector has the power to cancel policies according to Vonnie anyway and despite the inspector cancelling my policy two months after the letter was sent, State Farm and Vonnie McDonald strung me along for ten months saying everything was good to go, so they didn't have to give me a refund. I believe I received $23 back once I figured out they were not renewing my renters policy. My renter is also a reservist, who served two back to back deployments and was not living in the rental property because of the deployments. Inspector not only decided I needed a new roof despite never inspecting the roof as security cameras do not show anyone performing and inspection of the roof until the roofers who came to provide estimates came out to look at the roof. The same inspector from State Farm decided he can determine a vacant home by looking at a house. Documentation was provided to Vonnie McDonald and to State Farm and we were ignored. They took our payment and intended to not provide coverage or renew our policy because we didn't need to replace the roof, but couldn't get a roof installed until four months after the policy renewal date. State Farm Vonnie McDonald dumped us and then a few months later had the audacity to cold call us to Insure our six cars and travel trailer with them. We can't trust we will be covered even if we pay the annual premium up front and I declined their offer to quote us an auto policy. The lady that called ended the call with a comment that I can keep my business elsewhere as we could afford the policy anyway. Never again will we use State Farm or Bonnie McDonald as an agent.

Staff was unfriendly and didn't seem concerned about making me a future client. This came as a huge…read moresurprise since the area was so nice and friendly. I had to wait awhile to see someone and calls were not returned. I decided to just drive there myself and after I parked was barked out that the parking was only for customers and that the dance studio parking was across the street!!

Inquired about business insurance. Talked to a rep who promised to call me back with some options,…read morenever heard back.

This family-owned insurance group is 5-Star, A++, spectacular!…read more I recently left my current insurance provider in looks of better rates as we all do and I stumbled upon the Frear Insurance Service group. Not knowing what to expect as most big-name companies can be extremely predatory, let me just say, what a breath of fresh air! I sent in an inquiry on their website towards the end of the work day and was promptly contacted within 24 hours via email by the kind woman who works there (I'll leave her name out in case she doesn't want it posted on this review). She was professional and thoughtful in her response and even asked how I would prefer to be contacted moving forward. I chose to be contacted via email but still gave the group a call just to let them know I was serious about my interest. I spoke to the owner of the group as the agent was on her lunch break and he was happy to take my call answering any questions I had. I got back to emailing her and her responses were always quick, thought out, informative, and contained information I didn't even think to ask. She sent me over a quote to which I had her revise a total of a two separate times so that I could see the cost breakdown of different coverages. At no point was she annoyed, rushed, aggressive, or aggravated by any of my multiple questions and/or revision requests for which I am very thankful for. After settling on a quote I liked, I showed up to the physical location to sign paperwork and be on my way. I got to meet both the owner and the agent I was working with and you could just tell every interaction between them was genuine. After explaining how the process of switching over would work so that there was no lapse in my insurance, I signed and was on my way. No rushing, no aggressive behavior, no predatory sales tactics, just professional and sincere interactions. I can say with confidence they have a customer for life!

Frear insurance is top notch. Always quick to answer questions and help us out. Love that they are…read morelocal. They insure our autos and homes. Thank you for being there for us.

I have been with State Farm Insurance for a long time and most of the time my agent has been Jim…read moreFox. He and his his staff have always been very helpful when we have had insurance claims on either our automobiles or home. they have always been kind and courteous. I would recommend Jim and his staff to anyone looking for a State Farm representative.

I've been with Jim Fox for several years now and only had good service. The staff is helpful and…read morefriendly. I would definitely recommend Jim Fox and his staff. I currently insure both my autos and m

I have used Craig Walters for a year now for my auto insurance. I've not had to file a claim, and…read morehopefully won't ever need too! Prior to using Craig Walters and Allstate, I had been with the same insurance broker for 22 years. After getting frustrated watching my rates increase, I decided to shop around. Allstate was considerably lower for my two vehicles so I made the switch. I just received my latest invoice for the next six months and it was actually less money then when I first signed up with Allstate a year ago. I'm happy to have made the switch! Jacob S

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived in Ohio since 1991 and am a proud graduate of The Ohio State University. Having worked in insurance since 1997, I am here to answer your questions and help you choose the right coverage for your needs.

It took dozens of calls and 3 months to collect a $100,000 death benefit even after they paid…read moreseveral smaller claims. They intentionally drug this out so they could earn additional interest on the money. When another family member passed about a decade ago, USAA showed up at our door with a $400,000 check before we even knew there was a policy. There ethics are like night and day.

Worst insurance I have ever dealt with. December 2024 my mom passed away with this type of…read moreinsurance. They have been the most difficult to get back with me. Please do not waste your time with this insurance.