Replied to my initial contact promptly, and scheduled service right away. Professional, friendly…read moreand honest. Highly recommend.

Great company, prompt service and communication. I had a septic tank issue and they were kind…read moreenough to fit me in the very same day without hesitation. Best in town

I called at 8am. I had a friendly discussion with the receptionist and explained the issue. They…read moresent Tristan out at 10am and I showed him the problem area. He cleared the clogged main sewer line in under an hour. He was professional and showed me the gunk he removed from the sewer line with a video. The total for clearing the clog was $350. They had tap pay so I used my credit card. I was very satisfied.

Do not recommend. I tried to get my dad's sewer line cleared who's currently in the hospital…read more They charged over $400 to snake a drain and the sewer line is still clogged. Technician told me he went about 100 ft and reached roots. He didn't have an auger to cut them so stopped but found out he told his manager that he went 150 feet, okay then. I'm thinking they'll be back Monday. Nope, now they want additional money to back come out. Nothing but excuses, "the sewer line was too long for them to snake", okay then why even start? If cleanouts were needed, start with that. Very disappointed.

Our HVAC SYSTEM was running rough and they came quickly and fixed the problem with no issues.read more

Our outdoor compressor unit has one of those garbage ECM's for the cooling fan. It died after about…read more5 years, but the unit is still under warranty, so I was calling around to find a reliable company to do the warranty replacement. Calling Southeastern Cooling ended up being a very smart choice. From the moment I began speaking with Adam on the phone, I was impressed by the level of courtesy and professionalism I experienced. I explained the problem and what sort of service we required. He managed to source the replacement ECM and schedule a tech to come out in just a matter of hours--same day. Gage, our technician, was prompt, courteous, professional, and quite humble--that's an often overlooked trait these days. He was able to get the ECM swapped out fairly easily and got our system back up and running. As someone with nearly 3 decades working with tech, I was, of course, carefully paying attention to his work--he managed to impress me a number of times with how carefully and thoroughly he handled the replacement process, even ensuring that the wiring was just as neat and tidy as how it was when he started working on the unit. Overall, this initial experience with Southeastern Cooling was remarkable and we will likely call them again when the need arises. Though, when we do call, we'll be requesting Gage.

Too high!!!! A simple garbage disposal quote $900!! I think not. I liked the plumber though, he…read morewas just plugging in what their prices are. Went to box store and having them install too.

Michael and Juan, are very intelligent and all-around knowledgeable this crew is excellent. I was…read moreunaware that my brother had used their services once before due to some plumbing issues. However, we called Benjamin Franklin on March 5th, and I was quoted a fair price that beat four other overpriced competitors. Michael and Juan returned on the 6th and replaced the hot water tank. Their work was very clean and professional throughout the process, going in and out of our home. They both were so courteous, well-mannered, well-groomed, and very friendly. They also confirmed things to provide us with clear explanations of their steps until the job was complete. They replaced parts that would provide a better, more efficient home for me and my "Big Samoan Family." I highly recommend using Benjamin Franklin. Michael and Juan, you guys are AWESOME! Thank you for being so culturally knowledgeable. Angie & Larry Walker

They have done numerous jobs for us from installing hot water heaters to fixing faucets…read more Outstanding service. They are dependable. They are prompt and arrive when they say they'll be at your home. Their work is quality work and they let you know what they have done and why.

I had a tub replaced. They were professional, prompt, efficient, and honest. The estimate was a…read moregood bit higher than the final bill and they adjusted the final bill to reflect actual labor costs versus just charging the estimate price. They did this without me have to ask them to do it. Yes, I would use them. Thanks

No communication from company. Probably not a service person in their network in my area. Usually…read moremore expensive anyway.

Roto-Rooter, that's the name and away goes troubles, down the drain…read more Never failed to provide excellent service at a fair price for the past xx years.

Have used them multiple times for my home and rental properties. Always do an outstanding job,…read morearrive when promised, and charge a reasonable fee. Highly recommend their services.

They did a great job for me explained everything they were…read moregoing to do and the cost right upfront.I would recommend them to my friends and family .

I had them out in 2022 when I bought my house. They quoted me 1300+ for the kitchen sink faucet…read moreonly. Not a whole sink. Just the faucet which takes 20 minutes to change. Found the exact same faucet at Lowe's for 140.00. Then they quoted a pressure valve in the front yard over 2000.00 and the hot water heater 4000.00+. When I posted here in Columbus on an app called Next Door. He chimed in and said I only do quality work with quality products. I said yes sure!! What a scam!! Oh and he brought his minor son with him in his work truck so he could teach him the " trade."

Called them out to have a faucet replaced a few years back. Was told by Chris the owner, that the…read moreestimate was to be free. The guy that came out wanted to charge me $1,700 for 2 faucets. I immediately told him that the visit was over. The guy told me that I owed him $75 bucks for the estimate. I called Chris, put him on speaker phn and was guaranteed that it was free. I showed the guy the door and will never call that company again. I got my faucets installed for $148 each.

My ac blowing water in house, called this Brown Heating & Air. Was quoted a price and told someone…read morewould call me. Three days later, no call nothing. These people suck.