I called Basic Funerals on New Year's Day after my father suddenly passed away. Notwithstanding…read morethat it was a holiday when everything is closed, they responded to my need immediately. Thereafter, I dealt over the phone with a number of knowledgeable people who were all familiar with my case, had my information there in front of them, and were able to provide answers and assistance immediately. I never had to leave messages for a main contact and wait for them to call me. They were extremely flexible. During this time, family members put in requests for various things and each time I had to call Basic Funerals to see what could be done. I never heard from them that "Gee, that's not what you said you wanted before"; I only heard "Let's see how we can get that for you". Each time they patiently and professionally worked with me to do what was needed. The funeral service went tickety-boo, there were no hiccups at all, and everybody did their job smoothly and inconspicuously. It was all very impressive and professional. I really came to rely on them because I knew they could handle any request or question. All of them. The whole team. Afterwards they provided all the paperwork I needed to register the death, notify those who needed to know, and submit applications to various government agencies. I also really liked the website where I could put up the obituary. Writing that obituary really helped me in the grieving process. Choosing pictures and music and writing about the deceased is all very therapeutic! I would definitely use them again and I would probably pre-arrange next time.

I worked with Robin to set up my funeral decision. Very helpful and made it easy to proceed with…read moresetting up the documents. My wife was hesitant with my decision but after receiving the package, she in turn also contacted Robin and set up her arrangements. So far all that have been contacted are pleased that this uncomfortable time in life (or death actually) has been handled in advance.

One Hundred Gold Stars!!! We can not say enough about the…read moreservice and comfort offered by Henry Walser and his team with the passing of our Father/Grandfather back in April. Even the first night at the house, the team was responsive, supportive, and genuinely understood are multitude of emotions. They continued to support us all of the way through the planning of the funeral, the visitation, the funeral, the luncheon, the cemetary, and even the aftercare was topnotch. We can not say enough about how much they helped us through this most difficult time. It truly feels like you are part of their family when you walk in their door. Henry -- keep on doing what you are doing!! Team -- your attentiveness to detail will be forever appreciated. We could not have gotten through those first tough few days without you. Sincerely, and appreciated, the Huber family.

Absolutely went above and beyond my every expectation. They were so helpful with the passing of my…read morebaby, I will forever be so thankful for all their help and support. I recommend this funeral home I everyone,

Visited here for a friend's celebration of life. It was a great venue, with attentive and…read moreunderstanding staff who took care of a room full of mourning friends and family. If you've need of a funeral book they're a fine pick.

From the owner: Smith's Funeral Homes in Burlington is a family owned and operated business that treats everyone…read morewith compassion and respect. Our services include cremation, burial, visitations, funerals, gatherings, services, celebrations of life and on-site receptions. We are very community-minded and support many local charities.

We had no problem with the funeral services this business provided. The issue came from a small…read morebalance not covered by the funeral prearrangement. While we were waiting for the bank and lawyer to pay the bill, the funeral home became very demanding regarding payment. It was not the first funeral we had booked with them and they were well aware they would be paid yet they continually harassed us, were rudely persistent, demanding and unreasonable with us even though they understood the payment was coming through the bank and lawyer. I would never, ever recommend this business for anyone. Very distasteful behaviour after a death of a loved one.

From the owner: At Markey-Dermody Funeral Home, we believe experience is the key to exceptional service and funeral…read morecare. With 100 years of combined experience in the funeral business, the professionals at Markey-Dermody are experts in providing a full array of funeral services and lasting tributes catered to your loved one's memory.

Tim Mentley (who runs the funeral home) was so positive and took care of absolutely everything…read morewhich was so important as we dealt with the painful passing of a loved one. He was also very understanding with our family and easy to work with.

I first met Peter in 2009 he took great care of my grandpa and then 5 months later 2010 for my…read moregrandma. He was there for us again in 2011 for my other grandma (dads mom). And his son Eric was wonderful in Sept. 2019 when my dad and I suddenly lost my precious Mommy. And my grandpa who just passed February 25, 2020. My dad and I want to say thank you so very much for all you have done and we want you to know how much we appreciate how you took care of us. We will never forget and highly recommend Just Cremations to everyone. Thank you again so very much Robin Humphries Robert Humphries

Eric was very professional and sincere. He heard what we wanted and did not try and upsell us. He…read morewas really helpful, explaining all the necessary steps and took care of a lot of the small things. We would strongly recommend Eric to support you during difficult times. Thank you