Stunning customer service! They went out of their way to place an order and honored the sale price…read more Promptly updated us on status and called the day the lighting arrived.

I always go here for lamp parts. They have the best selection in the Coulee Region.read more

Highly recommend. Mary in the office was great to work with and Kirk who did the work explained…read moreeverything he was doing and why.

In my continuing quest to complete a retro fit LED lighted store that the new retrofit lamps (the…read moreentire system was upgraded in 2020, 100+ fixtures!) are somehow already obsolete, I'm finding myself asking others with hopefully more current electrical know how. As an electrician, I've been practicing this trade this time around since 2014, following a career redirect in 98 wherein I dropped blue collar electrician work I did 1983-1996, to do CAD work for electrical engineering and similar. This was often solid modeling GIS and GPS mapping. At any rate, I just found another electrical contractor who was both welcoming and open to share knowledge and not expect compensation for his 10min consult. In short, when I find individuals who are courteous and wanting to help I like to make sure they get the best foot forward. I looked at examples of their work online and it's precisely as I hoped to find. Top shelf.

I will from now on always use Helping Hands. With the horrible June 10th storm and every one is…read morebusy, Helping Hands found the technician who was nearby and could fit me in. This was the next afternoon, after MG&E said there was a broken weatherhead that need replacing first before they could reattach the wire. But the afternoon of the 11th brought nonstop thunderstorms and the technician waited in his truck for a break in the rain to get out and fix it, but it didn't come. He went home and I went to my family's house since I had no power for dinner. When I came home, I got a text saying Ader had returned and completed the repair. My neighbor was so impressed by Ader's tenacity waiting for the a break in the rain, that he will also start using Helping Hands! Thank you so much!

I would highly recommend Helping Hands Electric. They handled an issue I had with my smoke…read moredetectors in a very friendly, professional and timely manner, even squeezing my work into their busy schedule. I very much appreciated that. Ader, the person from the company doing the service call, did a great job!

We had Caleb come out and mount 11can lights and some work on outlets for our exterior remodel, he…read moredid a outstanding work, very professional. Would highly recommend having Grays do your Electrical needs. And Jeff in the office is very pleasurable to work with. Thank you for the wonderful service.

After a few poor experiences with contractors in the area, I was not looking forward to hiring…read moreagain. Gray restored my faith! Timely responses. Efficient and clear communication. The pros that worked on my place were friendly, respectful, diligent and patient with all of my questions. Customer service matters and can make or break an experience. Everything about the experience has been positive.

The guy should never be an owner of a business. The OWNER is extremely rude, tries hard to NOT let…read moreyou buy anything, tells you to not come back if you ask more than like 2 questions. Tried to talk crap about me to my wife as if she was going to jump on board. Said he hopes my one year old son does not turn out to be like me, wow, how dumb can you be to your customers. I think he was trying to look funny or something to his "buddies" that were just hanging out. Did not impress anyone. He definitely seems to have a lot of insecurity or a very fragile ego as he was apparently threatened by my knowledge of a couple ceiling fan specs. Probably just wanted to prey on unsuspecting people. I think there's a reason both times we went there were no other customers in the store. Probably one of the worst customer service experiences and for absolutely no reason as we were kind and looming to buy multiple ceiling fans and light fixtures for throughout the home worth thousands. I think maybe the owner has electrocuted himself so many times that he's fried A few too many wires if you know what I mean. Anyways, probably don't go here as it's a complete waste of your time, the owner is an embarrassment to himself and doesn't realize it.

The main reason I'm writing this is because of the other 3 reviews…read more Called Heritage 15 min before closing and asked if they had one of those gas fire logs for assisting in starting a wood fire. The guy that took the call went and checked and had one. He set it aside for me for pick up the next day. Went in, a different guy was working. Guy 1 had the part labels for me so all guy 2 had to do was charge my card. Everyone was polite and I got what I needed with zero upsale or anything like that. The only reason I saw those other reviews is because I wanted to see if they were open today (Sunday) to go get a different grate. So I guess as for my repeat business.....that should answer that.

After hearing about a 20% off Alessi sale at Design Ranch, I decided to check it out. The shop…read morereally is off the main drag so it requires a special trip. The shop is small but filled with all sorts of fun furniture and household items. The staff was extremely friendly and welcoming and offered to help out with anything I needed. One of the staff informed me that any Alessi item could be ordered through the shop and purchased at the sale discount. Not a bad deal! If only I had more money to spend!

Unique gift store. Lots of high-end items. Excellent service.read more

Had a new ceiling fan installed and another one replaced. They were very quick to provide an…read moreinitial estimate and performed the work early the next week. One hiccup was that the person who did the estimate said he'd be doing the work, but misjudged how to implement the new install and wasn't there on install day. Two different people showed up on install day and noticed right away it couldn't be done the way the first person thought (also didn't seem like it was communicated to them what we needed done in general, so I needed to explain). They were very quick to troubleshoot and come up with a solution though. They did everything, including putting the fans together out of the boxes, and got the job done quickly and at a fair rate. Very friendly and treated everything with a sense of urgency. The new fans have been working great and will definitely keep Biechler in mind for any future projects. Highly recommended! I think if they work on the logistics/communication between the estimator and people doing the work, it will make their job go even smoother. Fortunately, they have some great problem solvers on their team.

Responsive team that helped square away our electrical concerns in our home. Give them a call!read more

Great service, friendly and informative about everything they did for me. Cost was great also!read more

Great people, great service…read more Grover Electric promptly identified and solved our issue and were very professional in doing so. They also provided additional valuable information concerning our home's electrical system. Would recommend to anyone in need of an electrician's services.

Greg was easy and pleasant to work with. Scheduling an appointment was easy as well. He took a job…read morethat another big company told me would be a difficult and expensive project and solved it with a very simple, inexpensive solution. Keeping him on speed dial for my next issue!!

Quality work! I highly recommend hiring Greg for your electrical needs. I was adding a laundry…read moreroom to my house and he did the electrical within a good timeframe and cleaned up the mess too! Greg was flexible on the schedule thankfully as the plumber was late by a couple days.