I got a crack in my windshield from a rock getting kicked up by a truck and it started small and…read morethen I came out the next day and it had gone all the way across my whole entire windshield. I had my dad help me find this local place and my dad said he was very nice. I walked in. He greeted me very make myself at home. I took a seat and something happened. He offered me keys to one of his service vehicles so I could go and do something else instead of waiting being bored I will definitely recommend this place for anyone else to go to local places are so important to be supported and advertised and they did a great job now my windshield looks good as New and their service is quick and they were the nicest people ever. I highly suggest going here and I will. not go anywhere else if I my windshield needs to be replaced again.

Friendly people who work with you. Did extremely good ,quick work replacing my rear windshield…read more Would recommend to anyone

I reported the cracked windshield to my insurance agency and the same day got a call from Portland…read moreGlass with an appointment easily made quickly. Showed up exactly on time today with a call ahead and got the job done quickly, too. Though usually a one-man job, two showed up to to do it as they had two jobs close by. Both guys were friendly and polite and obviously knew what they were doing! I was happy to see that the inspection sticker and the EZ Pass transponder were attached to the new windshield as well with no problem. Totally smooth operation! Call theses guys, not SafeLite! SafeLite is owned by an insurance company which is buying up all the small local shops--once they've got 'em all, you know where that goes, right?

The whole process of getting a quote, getting an appointment, seamless integration with my…read moreinsurance company, and having the repair done was as flawless as you could expect. This is a well organized company and they replaced my windshield very quickly. Also, they have a great warranty so you just don't worry about anything. I could not be more pleased.

Ordered some smoked glad for a cabinet I built. Great work, done in a few hours. Highly recommend.read more

Needed a quick repair on a picture frame in our airbnb. Done within a couple hours for half the…read moreestimate. Excellent professional job.

After getting my cars detailed by Jose for over five years, I was so happy to hear that he was…read moregoing to pursue his entrepreneurial dream: The Boys Detailing. In the last few years, his business has exponentially grown. I watched him as he traveled from client to client working out of his small car to buying a fully equipped van which would enhance his on the go business and the services he could offer, to then opening up his own business in Tewksbury, while STILL offering these mobile services. Jose is reliable. He books me out months or does what he can to fit me in when I ask him if I can come this week. The quality of his work is 5 stars. I have referred The Boys Detailing to many friends and family over the years and no one has ever been disappointed.

Worst experience needed window tint removed and replaced. 3x and the passenger window still has…read morescratches and wasn't even cut straight. Now he stop responding to calls and text

These people are awesome. I've used them twice. The first time I noticed a chip in my front…read morewindshield, and was nervous about getting a pricey quote for repair. I called JN, and they were extremely helpful - they checked into my insurance **for me** (meaning I didn't have to do the work!), and came the same day to take care of it. The second time was this week when I needed my entire back windshield replaced after an accident. Again, the service representative I spoke with took care of my claim, was extremely helpful, and even helped smooth over an issue with the insurance agency. 5 stars+ for JN Phillips Auto Glass - you guys are awesome!

I waited for the whole week and finally got a call saying they ordered the windshield instead of…read moreback window for my car!!! During the time, no one gave me a call for the update and I had to call in myself several times to make the appointment. And finally the technician arrived at my house and found out he got the wrong part!!!!!How irresponsible they are! I was trying to reach the office but no one answered the phone. I was trying to contact their company but no one could help me with it but transfer me to the local shop! Unbelievable! I will ever never do business with JN Phillips again!

I had the absolute worst experience with Safelite when replacing my windshield. On February 28, I…read morehad my windshield replaced through them since it was partially covered by my insurance. At first, everything seemed fine, but less than two weeks later, on February 12, I noticed a long crack spreading across the glass while driving--without hearing any impact whatsoever. Since the replacement came with a "lifetime warranty," I went back to the Safelite location expecting them to honor it. Instead, I was met with excuses and denial. The technician pointed out a barely visible impact mark and used that as an excuse to void the warranty. When I asked what kind of glass they used, I was shocked to find out it was an aftermarket Pilkington windshield--a flimsy, subpar replacement compared to the original manufacturer's glass. Let's get this straight: I've been driving my car for years without any windshield issues. Then, less than two weeks after getting a replacement from Safelite, it suddenly cracks, and they refuse to stand by their so-called "lifetime warranty." What kind of scam is this? Bottom line: Safelite uses cheap materials, offers worthless warranties, and refuses to stand by their work. If you want to waste your money and deal with frustration, go ahead and use them. Otherwise, stay far away!

I had a windshield replacement scheduled for May 23rd, between 12-5 pm. Living in New England, any…read moretype of weather can pop up at anytime. I understand that. The installation guy Ryan from the Nashua NH Amherst Street office calls to tell me he's at my car, and there's no car port to work under, and because his phone is predicting rain, he's not going to do it. "Ok, I get that, I said, but it's not raining at the moment. I also said It said thunderstorms all morning and it's 1:00 pm and it still hasn't happened." I felt as though he was being cautious yes, but also pushing off the job. No rain and I'm writing this at 2:00 pm., btw. Anyhow, I ask if they carry pop up tents for New England weather, and he comes back with, No! Tents?! I'm just the installer, not the owner of the company! Call them and tell them I don't carry pop up covers, that's not my job. I deal with CUSTOMERS LIKE YOU ALL THE TIME, & THEY GET A WET INTERIOR AND WATER DAMAGE AND THEY CALL AND BLAME IT ALL ON ME. NOW, Just because you're being difficult, I AM REFUSING TO DO THE JOB." WOW, first off, it was just a question, I said, "I've already agreed w you on a reschedule, I never once said I would blame anything on you!" A customer service rep should NEVER TELL A CUSTOMER THEYRE ANYTHING! So I tell him I feel as if he has a giant attitude, to relax. He starts ranting over my voice and completely cuts me off to tell me something like "now I am pushing your job off, even thought it's still not raining,I'm not losing his job so YOU can have a Window today." SUPER RUDE, SUPER IGNORANT, SUPER ABNOXIOUS. He starts laughing and sarcastically says "My office will be in touch," and hangs up the phone. THIS GUY NEEDS AN ATTITUDE adjustment and a class on CUSTOMER SERVICE. Sorry that's your career, if your that angry at customers find another job, RY GUY lol PS, it's now 5 pm, and just an update: it's sunny as heck and never rained. Not one drop. I've got pictures showing the weather at this moment and it's been like this all afternoon. It's still 83 degrees out. The job takes 2 hours. You called me at 1. Argued with me until 1:10. The office called me at 2, to reschedule. And it's now 5:05 PM and my window could've been done during the 3 hours left in the 12-5 PM time frame i booked. Awesome job. Another dissatisfied customer.

They are perfectionists when it comes to glass whether it be on your vehicle or a home mirror or…read morewindow. They haven't been in business this long for doing shoddy work. You most definitely will not be disappointed..

Quick 2 days service for 20 pieces of assorted sizes of glass for craft project. Been a customer…read morefor awhile and have yet to be disappointed.