I reported the cracked windshield to my insurance agency and the same day got a call from Portland…read moreGlass with an appointment easily made quickly. Showed up exactly on time today with a call ahead and got the job done quickly, too. Though usually a one-man job, two showed up to to do it as they had two jobs close by. Both guys were friendly and polite and obviously knew what they were doing! I was happy to see that the inspection sticker and the EZ Pass transponder were attached to the new windshield as well with no problem. Totally smooth operation! Call theses guys, not SafeLite! SafeLite is owned by an insurance company which is buying up all the small local shops--once they've got 'em all, you know where that goes, right?

The whole process of getting a quote, getting an appointment, seamless integration with my…read moreinsurance company, and having the repair done was as flawless as you could expect. This is a well organized company and they replaced my windshield very quickly. Also, they have a great warranty so you just don't worry about anything. I could not be more pleased.

Great price, great value. I've used them at least twice in the last 10 years. Once for kitchen…read morecabinet etched glass inserts, and just recently for an end table top protector.

Ordered some smoked glad for a cabinet I built. Great work, done in a few hours. Highly recommend.read more

Worst experience needed window tint removed and replaced. 3x and the passenger window still has…read morescratches and wasn't even cut straight. Now he stop responding to calls and text

After getting my cars detailed by Jose for over five years, I was so happy to hear that he was…read moregoing to pursue his entrepreneurial dream: The Boys Detailing. In the last few years, his business has exponentially grown. I watched him as he traveled from client to client working out of his small car to buying a fully equipped van which would enhance his on the go business and the services he could offer, to then opening up his own business in Tewksbury, while STILL offering these mobile services. Jose is reliable. He books me out months or does what he can to fit me in when I ask him if I can come this week. The quality of his work is 5 stars. I have referred The Boys Detailing to many friends and family over the years and no one has ever been disappointed.

These people are awesome. I've used them twice. The first time I noticed a chip in my front…read morewindshield, and was nervous about getting a pricey quote for repair. I called JN, and they were extremely helpful - they checked into my insurance **for me** (meaning I didn't have to do the work!), and came the same day to take care of it. The second time was this week when I needed my entire back windshield replaced after an accident. Again, the service representative I spoke with took care of my claim, was extremely helpful, and even helped smooth over an issue with the insurance agency. 5 stars+ for JN Phillips Auto Glass - you guys are awesome!

I waited for the whole week and finally got a call saying they ordered the windshield instead of…read moreback window for my car!!! During the time, no one gave me a call for the update and I had to call in myself several times to make the appointment. And finally the technician arrived at my house and found out he got the wrong part!!!!!How irresponsible they are! I was trying to reach the office but no one answered the phone. I was trying to contact their company but no one could help me with it but transfer me to the local shop! Unbelievable! I will ever never do business with JN Phillips again!

I am still finding damage from the horrible Safelite tech. This is the most recent find. Looks to…read morebe razor marks where he removed the old silicone.

I had the absolute worst experience with Safelite when replacing my windshield. On February 28, I…read morehad my windshield replaced through them since it was partially covered by my insurance. At first, everything seemed fine, but less than two weeks later, on February 12, I noticed a long crack spreading across the glass while driving--without hearing any impact whatsoever. Since the replacement came with a "lifetime warranty," I went back to the Safelite location expecting them to honor it. Instead, I was met with excuses and denial. The technician pointed out a barely visible impact mark and used that as an excuse to void the warranty. When I asked what kind of glass they used, I was shocked to find out it was an aftermarket Pilkington windshield--a flimsy, subpar replacement compared to the original manufacturer's glass. Let's get this straight: I've been driving my car for years without any windshield issues. Then, less than two weeks after getting a replacement from Safelite, it suddenly cracks, and they refuse to stand by their so-called "lifetime warranty." What kind of scam is this? Bottom line: Safelite uses cheap materials, offers worthless warranties, and refuses to stand by their work. If you want to waste your money and deal with frustration, go ahead and use them. Otherwise, stay far away!