Long story short: This company has absolutely no organization, makes false promises, and will cash your check for repairs and disappear. I will be making a formal complaint with the Better Business Bureau and going to claims court if I have to to retrieve my money for work that was in the contract that was not done.
The communication with Millenium Roofing was awful. No one ever got back with me, important documents were never sent, there was no consistency with who was doing what and when, and the office staff was dismissive and would send me to voicemail with no intention of ever calling me back. I needed extensive repairs done on my house from storm damage, and it took them over a month to just get the roof done, and this was only after I contacted them dozens of times to get their workers to come out. Apparently the roofers were upset by having to actually do their job, because they trashed my property in the process. Rusty nails that myself or my pets could have stepped on were littered all over the property, along with bags worth of plastic trash, pop cans, and ripped up pieces of roof. A potted plant and a part of yard fencing was crushed from them carelessly throwing roofing down on it from 2 floors up. I ended up with 2 flat tires, which prompted me to look around my driveway where I found about 50 nails or screws along the entire way. Also, a pallet full of unused supplies was left on my property for days that took up a parking spot, and I had to call multiple times to get that removed. I wrote a review about this experience, and was called by an employee and guilted into removing the review with the promise that the rest of the work would be promptly done and there would be no other issues. As usual with them, weeks have passed and nothing has been done. It's now getting too cold to complete the siding work, so now I've wasted months of my time with these people, and have to go the whole winter with my house damaged before I can get it repaired by a more reputable company in the spring. On top of that, I'll now have to take them to court for breach of contract to retrieve the money for work they never completed. This has been a nightmare experience and a monumental waste of my time. read more
