I was here for a family wedding in July. The property was stunning. The wedding ceremony was very scenic in the wedding garden with the lake. The cocktail hour and reception were in different locations. The reception was in the River Room which was near the waterfall. The food was delicious and local, especially the quinoa encrusted salmon and the goat cheese fritter with wild blueberry compote. The staff were very friendly and helpful. I would definitely recommend booking this place for a wedding! read more

Millcroft Inn and Spa - Waterfall next to River Room - Hotels Near Me - Alton, Ontario

Nice hotel and spa. Some of the stuff here looks beaten up vs vintage. Rooms are clean Service is very good Food is very good here Looking forward to the spa. The grounds are stunning. read more

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I'll begin on a positive note. The staff and service were amazing. The food was wonderful. Thank you to our server Lisa for your amazing service. Our room, however, was a let down from the time we opened the door. It truly felt and looked like a poorly maintained, very old cottage. We were excited to have a wood-burning fireplace in our room. There was literally two small pieces of wood stocked. Our next plan of course was to jump in the hot tub. The area was covered in snow and ice. They provided a Gorilla brand, two step, from a local hardware store to get in and out. It was literally covered in ice and unusable. We put a towel over it to step on it and get in. We put in the the bath tub to thaw out during dinner in hopes to use it more safely. The hot tub was a three person tub. One seat was missing the headrest with the fastener still attached. We couldn't use it. The water was so low that the upper jets were spewing air. It was VERY precarious getting in and out. I'm truly surprised they would risk the safety of their guests like this. They were also not private. We were looking at our neighbors in their tub. We left for dinner. I left the cover off for an hour. Got back to use the tub again to find it cold. I covered it for a couple of hours hoping it would heat up which it did not. We literally used it once when we arrived. The cover takes two people and needs to be completely removed and installed. All of this on a very icey surface. Other issues were: the very, very dated window coverings, the paint was chipped and peeling everywhere, the light fixtures were from a garage sale, as was the furniture. TV and internet was in and out all night. TV converters were dead. There was no knob to control the heat in the room despite the instructions on the sign provided. This was definitely NOT to the standards expected of a Vintages Hotel. I booked two nights complete with dinner and breakfast, however, after breakfast the first day, we cut our stay short and went home. The experience was a total disappointment for us. It is obvious that they took the Vintages Hotel name but not the quality. We were refunded for the cancelation and they deducted $100. read more

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Horrible experience June 2024 I have been coming here for year and loved it, until today! I arrived to finding about 10 kids from 3-13 dominating the main pool and two hot tubs with toys/ floats, screaming and running around and the parents doing nothing. There was even a baby in a toddler, poolside crying. Not exactly a relaxing or ideal spa experience. If they are going to have weddings with an abundance of small kids, shut down the resort to others or give us a discount. I will be rethinking my future visits. My facial was fabulous and so was my meal/ bartender...but the rest was absolutely ridiculous and a waste of my time. read more

Millcroft Inn and Spa - Crappy experience - Hotels Near Me - Alton, Ontario

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The restaurant's hostess is all the reason why this place should be avoided. She doesn't look at you when speaking to you, instead of "may I have your room number?" It is " room number" in monotone. She clearly does not want to work here. When asked for a napkin because there was spillage on the outside of the cup, she brought over one sheet, when asked for more, she brought over a single sheet again, with making very clear that we are being unreasonable. The facilities are old and poorly maintained, they say they're expanding to double their room capacity and add more pools but if they can't maintain at this size, how are they expected to maintain in the future? Expectations would have been managed if it was priced accordingly but I've stayed at much nicer for less. Diana at the restaurant was excellent, she was kind and was a net plus to our experience, but the rest of it was a disappointment read more

Millcroft Inn and Spa - Single napkin service - Hotels Near Me - Alton, Ontario

Review on the food: The food at Millcroft Inn & Spa is definitely 5-star worthy. Make sure you make a reservation for dinner at their in-house, Headwaters Restaurant! My date and I came here during Thanksgiving long weekend; that turkey dinner was PERFECT. The appetizers and dessert were also very delicious - we shared the seared scallops, ravioli (omg that sauce!), ruby beet soup, and a strawberry mousse dessert :) Breakfast AYCE style is also served at Headwaters Restaurant. You can include the breakfast package to your stay, or it will be $17 per person (I think). Nothing crazy about the breakfast, except for the omelette station :) made fresh to order! The scenic view from our seat is also breathtaking: waterfall and fall foliage everywhere! The fully-licensed cafe inside Millcroft Spa is the perfect spot to grab a quick bite or enjoy an afternoon snack after the spa treatment :) Our lovely server, Birgit is the sweetest; she is funny, accommodating, and we enjoyed her service! We shared a charcuterie board with a side of assorted breads, and a fruit-filled creme dessert full of rum (my fave!). . . . . Review on the stay: The room we stayed at had 2 floors: living room and washroom on the first, and bedroom on the second. The furniture, carpet and TVs were a bit dated. But nonetheless, a very clean place to stay for the night. I especially loved the heated floor inside the bathroom. It was also our first time using a REAL fireplace, burning REAL firewood... actually not really, we just burned the fire starter bar, the wood didn't even catch on fire hahaha. There are quite a few hiking trails on the premise, ranges from easy to hard. My favourite trail was to take a walk by the pond, waterfall and the orchard, check out my photos below :) You will also come across an outdoor wedding ceremony area, perfect for couples looking for a private, secret garden to host their wedding event. You can access the indoor and outdoor pools, hot springs, sauna, and exercise room via the Millcroft Spa building. I really enjoyed soaking in the outdoor hot spring while it is still cold out ;) . . . . Review on the spa experience: We opt for the Japanese Ofuro Treatment for Couples - Traditional Japanese bath ritual is known as the Ofuro. We began with an exfoliating body polish to remove dead skin, then a soaking phase for deep relaxation, and lastly a 50 minute body massage. The exfoliating part was probably the toughest to endure, I'm quite ticklish, and you're butt naked for this lol. The exfoliation gets pretty ROUGH too; you can certainly ask the massage therapist to tone it down a bit if it is too much for you. But damnnn, my skin was baby smooth after the soak and the oil massage. My massage therapist, Nicole, was very experienced. She guided the entire treatment from beginning to end. She knows how to use her pressure, and the massage was very enjoyable :) read more

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In my opinion this is more of a 4.5-Star then a 5-Star. I would class this as an old fashioned country Inn & Spa. Not an inexpensive proposition but very nice nonetheless. A solid way to spend our 21st Anniversary with my amazing, incredible wife! In our opinion our dinner server Melody was very nice & efficient. She took the time to explain the menu to both us & the other patrons. We were seated in a small alcove that had only 4 tables of two, very intimate. The food...it's was definitely a 5-star for me & a 4-star for my wife. Mine consisted of a rather interesting salad that had sun-dried strawberries, blueberries & other greens. Unusual tasting but still good. The main was beef tenderloin that was cooked to perfection to my taste. Medium-well Chicago style. The side was mashed potatoes coloured with squid ink. Both unique & tasty. The loss of 1/2 star was as the result of my wife's incorrectly cooked steak with what she felt was excess salt. In the end they made us feel special & that's exactly what we were looking for. A special meal to celebrate a special event in our lives. A definite do-over. read more

Millcroft Inn and Spa - Beef Tenderloin with Squid Ink infused Mashed Potatoes. They look dark but tasted great! - Hotels Near Me - Alton, Ontario

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This is a good place to go to...on a weekday. It's pretty small in comparison to say..the Scandinave Spa in Collingwood. I can see how it can be crowded and not relaxing on a weekend. I went on a Monday and only a handful of people were present. I had full use of the pool, the hot springs, and plenty of lounge chairs to relax. The treatment rooms are all on the second floor. You can get several flavours of tea while you wait and fill out the waiver/medical history forms. I opted for a massage and it was lovely. The rooms for massages are a bit small, but the calm music and the lovely scents made up for it. There is a small cafe where you can get drinks and a lunch menu. It overlooks the pool area. The parking is a bit weird...you drive over what you think looks like a pedestrian bridge. But once across there is plenty of parking. read more

Millcroft Inn and Spa is the perfect picture of white Canadian bourgie retiree getaway, but also an acceptably quiet stay for burnt out millennials who don't mind a bit of occasional gaudy decor that's reminiscent of the 60s old timey countryside. I don't know why but there's clearly foam and soap gathering outside the stream coming from the dam waterfall. That's a worrying ecological sight. We had trouble figuring where the guest parking was. The signage is a little misleading; the second house in sight after driving in is actually the check-in, and we're told you're able to drive to the Croft suites and adjacent spa by driving over a wooden bridge in the same area. We stayed in the main manor, which contains the check-in desk and Headwaters restaurant. There's a range of walkable trails on the property. The rooms are very comfortable. Exposed wood and marble counters of the bathroom give off a clean and rustic impression. The dining room could really use an upgrade in ambiance. There are horrid abstract paintings, tungsten lighting, and carpeting. They play oldies like "Smoke gets in your eyes". The cuisine is decent but tries a bit too hard to be fine dining, (jus, roux, micro greens...) but lacks the polish and perfection for the higher price point. I'm not sure a millennial couple would pay $52 for scallops or $55 for a beef tenderloin steak a la carte because they're just as ok eating a fancy pizza in bed. But anyway, we bought the $220 dinner package for convenience, and it came with a bottle of wine to enjoy in the hotel room. We enjoyed every dish with mushrooms in it however and recommend that. As a tourist I appreciated that they had Service is spectacular and i have no complaints on that front, but since my partner and I are extremely low key, so I would even wish that the staff didn't keep asking us how things were going. I'm totally happy to be left alone after ordering food. He forgot his toothbrush and was able to find one at the front desk. I really don't like special treatment, though I noticed some older guests being more particular, like wanting a kettle in their room and etc. read more

My friend and I decided to come here for one night during reading week. It was the most adorable place and the people were so friendly from the moment we checked in. Depending where the spa is located with regards to your hotel room, it may require you to walk a short distance or drive (they have a parking lot). The hot tubs were very nice and there weren't too many people. The following morning, we opted for the buffet breakfast for an additional $17 per person. There was a great selection of food and had an omelette station as well. Overall, the Millcroft Inn and Spa was a very nice, relaxing getaway with very nice facilities. I would definitely return! read more

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Visited for a light lunch in the exquisite pod overlooking the picturesque falls, nestled amid the quiet tranquility and nature's authentic beauty on May 8, 2023. Service was exceptional (main waiter was Chris, assisted by a summer trainee, Cassandra). Both offered welcoming, attentive, professional, personalized service; ambiance was quiet, scenic and private. Our appetizers were very good, especially the Asparagus Veloute! A lovely dining experience complementing our delightful spring day excursion to small-town Ontario. Thank you! read more

I booked a massage for December 12 for some reason the girl who was supposed to give me my massage refused saying her shoulders were too sore to give me a massage on my side. the manager was called in and promised me a full refund. I have called at least three times and told them I have not yet received my credit. They gave me several excuses saying it has gone through and my bank must be holding it up. My bank keeps telling me there has been no credit issued. I'm stuck now having to go through a dispute process with my bank. For a spa trying to keep a good reputation this is terrible customer service read more

I came here last weekend for a relaxing spa day with my husband. Overall,we enjoyed our day here but I have to admit that the experience fell a bit short of my expectations in some aspects. Let's start with the positives: 1. My massage was great even though it was only 25 mins long 2. The staff member who called me regarding the RMT scheduled to do my massage being sick was professional and offered a few options. Complimentary day spa vouchers for future use were also offered as their way of saying sorry for the inconvenience of a shorter massage, which was a nice gesture. 3. The lounge area that we went into before getting our massages was tranquil and had numerous complimentary teas to try 4. The hot spring areas were relaxing even though they were small 5. The charming afternoon tea experience ($29 per person) in the Headwaters restaurant was great as the sandwiches, scones, jams and little desserts were all delicious. 6. There were cute trails towards the waterfall and viewing areas Room for improvement: 1. The change room was poorly designed as it had only 2 working washroom stalls which was annoying as there were always about a dozen of us women that needed to use it each time I went in. The lockers were placed inconveniently as well and there were not enough areas to put belongings down on. 2. The upstairs lounge room seemed to be very guarded as anyone who was about to go up there was questioned about whether they had a massage or service booked. That area really should be accessible to people using the day spa facilities as well since coming here isn't cheap! 3. The indoor pool area could use some updating as it seemed nice enough upon first glance but after looking more closely, it's a bit run down 4. I wish the outdoor hot spring areas and pool were larger (more of them would be great) as it seemed a bit crowded at times, making the experience less relaxing 5. A bit expensive for the massages considering that the facilities are cute enough but aren't as nice as the other Vintage hotels. Overall, I still enjoyed my day here but I have to say that after experiencing the Niagara-on-the-Lake Vintage hotels and spas, this one paled in comparison. It was worth a visit once to experience their spa in a rural setting but I likely won't return again as I feel the other properties had better amenities and were more relaxing. read more

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Really great service at the spa, resto and hotel. Lovely, walkable facilities on treed grounds. Perfect for a friends getaway, a family weekend, or a corporate event. They have mid-week discounts. read more

The good: excellent customer service from Carolyn, wonderful massage with Braden, great Aveda products, complimentary tea and granola in lounge after treatment, comfy robes provided, lovely pools and sauna, plenty of outdoor seating. The bad: children allowed in spa/pool areas (even though there is signage that says "quiet area"), lack of vegetarian options in cafe. read more

Millcroft Inn and Spa - Outdoor pool and hot tubs. Photo taken on a Friday afternoon in August. - Hotels Near Me - Alton, Ontario

This is a really nice play to just get away from the noise in the city and relax. I was here for a wedding but the scenery and surrounding is just very peaceful. Again due to it being a wedding I didnt have the luxury to explore but that small waterfall, the quietnes...it just felt relaxing. From what I have been told this venue is popular for weddings and I can see why. They also provide a discounted rate for people who want to stay overnight. Will definitely keep this in mind for wedding venues. Also will keep this in mind if I need to escape the noise from city living read more

Came here with my wife for a spa day. Overall, we had a relaxing day here but had higher expectations after hearing our friend's experience in the past. We had both scheduled 60 min massages over a month in advance but one of the RMT schedule for our massage called in sick. They were not able to squeeze in my wife for another RMT and gave us the option to split my massage to 2 - 25 mins massages instead and offered complimentary day spa vouchers for future use. This was a nice gesture but I was expecting to at least get a discount on the massage as we ended up paying more for the massage than a regular 60 min massage which was disappointing. We were trying to find the lounge area before our massage but there were no signs and the staff at the front desk during check in failed to mention where it was. When we tried to go upstairs the staff at the front desk started questioning us if we had a massage/service booked and we basically had to check in again there. This process definitely needs to be improved. The place is quite small compared to other spas we've been to and the pool area gets a bit crowded at times. The indoor pool really needs some updating was run down and quite old. I did enjoy my day overall but probably wouldn't come back even as the cost and experience here does not align and you'll be able to have a better experience elsewhere for the same cost. read more

Did not have a good experience at the restaurant. There were lack of services, and because there was a wedding, it took around an hour for the main course to come, appetizers didn't brought out that quick either. Noticed quite a few tables nearby were in the same situation. The waitress came to apologize half an hour after the appetizers were finished. The Thanksgiving turkey was tasteless, the mashed potatoes was cold. I think the dessert left in the kitchen for a while, by the time the dessert came to our table, the ice cream was melted. I understand there was a wedding, but if the kitchen can't handle that many orders at a time, they probably shouldn't take that many reservations during that time. Don't think I'll ever go back. read more

We had a fabulous winter lunch at the Millcroft Inn, starting with Salmon Mosaic salami, followed by Goose Breast, and finished with the best Bread Pudding we have ever had. The wine was a bit underwhelming. Brie was a fabulous server. We sat overlooking the waterfall and brook rippling through the snow. We checked out the spa afterwards, and it seemed sleepy and dowdy in the off-season. So this rave review is for the Headwaters Restaurant only read more

This review is for the spa and outdoor area. While not bad, it was not particle good. Especially for just under $500 for 3 people for one day. If I had not been to Blue Mountain Scandinavian Spa before, I probably would have rated this place a little higher. Blue mountain has much nicer facilities, much better RMT's, does not allow kids under 18 and is just more welcoming overall. Millcroft was not relaxing. No one respected the quite rules, especially not the 8 year olds jumping from pool to pool. The Millcroft facilities are also small (8 person steam room vs a formidable steel room at Blue Mountain). The Blue Mountain baths are temperature labeled and noise controlled. Millcroft is just there. Take it or leave it. Most importantly, we had possibly our worst message ever at Millcroft. All 3 of us felt rushed and that the RMT just wanted to take the easy route. "Are you sure you want legs done?"; "we won't have time, so I will just focus on back and shoulders"..... what not enough time during and hour massage. Overall this place is not terrible, but it's simply not good either.l; and certainly not worth the cost. read more

I finally stay at this lovely country inn that has been operating since I was a young girl, when my parents used to take me for lunch . . . The inn is beautiful on Shaws Creek with the waterfall as the feature, and wooded, historic grounds. Great for walks, and photo ops, plus 100 acres for more hiking and tranquility. Our nicely decorated room on the 2nd floor of the inn was roomy with a high ceiling, a tall, comfortable bed, and two large windows that looked out to the falls and the creek. The bathroom was well appointed with gold plated accent taps, Grohe fixtures in the bath, and a great towel warmer. Toiletries were Gilchrist & Soames which are good, but since the Spa is Aveda concept, I would expect Aveda toiletries. Touches such as thick robes, bottled water and a turndown service still exist here with a beautiful rose left on the bed. Sunset-coloured roses are a beautiful touch throughout the inn and restaurant. The Spa has a wonderful accoutrement of teas, waters, magazines, newspapers and snacks in the lounge. The technicians are clearly Aveda trained with their procedures and extra touches. The spa change room has more roses, thick towels, beautiful glass sinks and showers with body wash, shampoo and conditioner. Very relaxing with both an indoor and outdoor pool, swirl pool and infra red sauna. The spa cafe wasn't open, but is a good idea, poolside. The gym has a basic selection of cardio machines and free weights, TV, water and towel service. The first night we enjoyed Headwaters lounge overlooking the mill pond with comfy outdoor couches and coffee tables. Service was super friendly and attentive. It's nice to see Growers cider ($7.00) on their drink list. A bread basket was served before our appetizer-based dinner. The charcuterie and cheese plates were quite good. Other appys to add to make for a dinner for two made for a great, relaxing evening, but it easily comes to over $100 for food and drink. Bring bug spray . . the Mosquitos were biting. The second night we enjoyed dinner in the pod overlooking the Falls. Again, excellent service. Beautiful view. I started with the pea purée with grilled Lake Simcoe whitefish ($14.00), and that was perfectly presented and deliciously cooked. Then came the strip loin ($41.00), ordered medium well, but it came more well done. For this price I would switch it out for a tenderloin cut (and put out Frette linens and Peugot pepper grinders on the tables for this price - being picky here). The extra ($10.00) side of mushrooms was a delicious variety predominantly chanterelles and oyster mushrooms. We shared a dessert (Marcuya - well presented and delicious, in Brazilian colour theme related to the soccer matches at the time), paired with two Nuts & Berries after dinner drinks ($11.00 each). Buffet breakfast is glorious and and unrushed if you can make it before it closes at 10am. Greaves jam from Niagara-on-Lake is available in little jars. There is salmon lox, yogurt, granola, cereals, pastries, various breads to toast, good bacon, meaty sausages that are not greasy, and scrambled eggs that are good, among other offerings. What I noticed throughout the two day stay was that service is very attentive and congenial. For example we had a cold shower due to a boiler breakdown the second morning and they apologized profusely and then comped our breakfast. This place is expensive overall. Dinner first night was over $100, second night over $200 with cider, wine by the glass, desserts and after dinner drinks. But the relaxing setting, excellent spa treatments, luxury touches and service make this a "treat" getaway. read more

Millcroft Inn and Spa - Hotels Near Me - Alton, Ontario

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Tonight's dinner was, bar none, the worst dining experience we've Ever had. The dining room was freezing. The waiter who first served us said, In Quebec they have an ice hotel. Just think of us like that. Look at this with a sense of humour. To which I responded, If we wanted an ice hotel, we'd be there. We expected more for what we thought was a high-end restaurant. Apparently someone in management had forgotten to get diesel for the furnace. It's winter...in Ontario...we knew several days in advance that a storm was coming. There is NO excuse for not being prepared. We kept our winter coats on throughout the entire meal and ordered tea just so we could keep our hands warm. My parents are over 80 and were extremely uncomfortable. We ate as quickly as we could just so we could leave. We even ordered dessert that said "baked apples" because we thought it would be warm. The only positive about the experience was our server Lisa who was delightful. She was courteous, attentive, respectful and maintained her sense of humor without being patronizing. 45 min drive there and back home. This is one Christmas dinner we will remember for all the wrong reasons! read more

The atmosphere is perfect for a fall weekend where all the colours are changing, with a backdrop of waterfalls and a lake/pond. I used to come here with my family as a kid and nothing has really changed in over 20 years (not sure if that's good or bad) The review is for the restaurant. The food is excellent, with a diverse menu that suits many tastes. The only downfall was the service We had booked for 1:00pm but needed to push it to 2pm. When we called, they said "sure sure we can do that" but then we were wondering how they can without asking our name and reservation details. When we got there, there was no hostess for at least 5-10 mins. I started walking around the resto when a lady came by in a huff. Told us and the people behind us to wait in the lobby because they are very busy. It was probably 2:15pm at this point. In addition, we clearly saw our last name and table on their seating chart, un-highlighted. Being impatient and annoyed, I started walking around the resto, to see where this supposed table was and the hostess literally shouted at me to go wait in the seating area. I found this unnecssary and rude. Yes, they are busy, but should you not have aniticpated this on Thanksgiving Monday? They've been in business for so long. THey set up a table for us on the opposite end of the restaurant because they could not accomodate us even though we requested a view. We sat down, no plates, only napkins and cutlery, no menus. I was frustrated, and instead of waiting til they came (who knows when) I went to get the menus myself. We got some nice bread to start, but no bread plates, they needed to set that up as well, after we got it. Appetizers came quickly, and was delicious. The Aspargus Brie mousse was interesting, not something I'd order again. The calamari on a bed of spinach was really good, flavourful and not charred. We asked the server to take a photo of the group, and the first time in my life she refused (but came back much later in the meal) as she was very busy. We got our mains, I had a handmade parpadelle with feta, sundried tomatoes, mushrooms, (it said peaches and cream, but I did not see it in here). It was really tasty. The White Fish Esabeche was also very good, with a savoury but sweet sauce which I could not pinpoint the ingredients but I think was jalapeno. It did take a while for the mains to come out. For dessert, we had the Chocolate Pavlova with a Passion Fruit Marshmellow, I had this Citrus (why citrus? is it an orange, lime, lemon, all??) Tart, with Grand Marnier soaked bisquit, sesame flake and padane ice cream. Very tastey except the soaked liquer cookie was not incoporated enough in each bite, and became this bitter after taste, seemed to ruin the consistency of the dessert. It was my mother in law's birthday, so I asked for a candle and something special on the cake, dessert she was going to get. They did do something, but no candle. Overall, yes come here, but don't expect much in terms of service (I would expect more from an establishment of this calibre nonetheless). read more

Millcroft Inn and Spa - Milcroft Inn - Oct Thanksgiving Weekend 2012 - Hotels Near Me - Alton, Ontario

Me and my Fiancé visited the hotel & pools last weekend. Overall we had a really wonderful time. We showed up early at 1 to take advantage of the pools and were pleasantly surprised that we were able to check into our room at that time. (Check In normally is at 3) we had room 201, was very spacious and charming. Surfaces, bed and bathroom were clean so we were comfortable. (Could use a deep clean though) The pools were the best part and the reason we came! There are 2 hot pools, 1 normal temperature pool and 1 polar plunge pool. Lots of variety to choose from and move around throughout the day. Also there are lots of Sun loungers to choose from too. We found people to be very respectful of each other in terms of noise levels and we felt safe keeping our belonging at our chairs while we swam. The spa does provide you with free lockers though. There is an indoor pool but we didn't use it very long as it was a beautiful day. Also, you can drink alcohol, snacks & food from their cafe around the pool and they even allow you to bring the drinks into the pools which is nice. However it was upsetting that their poolside menu was terribly expensive. Cocktails in their restaurant were a lower cost. We would have spent more money on drinks but couldn't justify 15$ for 1 drink. Even our wrap was 23$ and really nothing special, should have been 5-6$ at the most. At 8:30 PM we had reservations at the restaurant. We were seated at 8:30 and received our first course at 8:50. Half hour later we received the main course. And 1 hour later we finally received our dessert. We enjoyed our salad and beef. The dessert I didn't enjoy too much. Small portions and a variety of flavours but I guess that's part of the "fancy meal" experience. It also felt like a very long time was passing between courses. We felt like it could have been quicker. Our server was really kind though. They could improve on their upkeep of their grounds. Cobwebs all on the outsides of buildings, some empty liquor bottles from the night before, fingerprints on the doorway windows etc. For the price we paid I would have wanted to give 5 stars. So I'm giving them a 4 star just because the slow service in the restaurant and poolside menus prices as well as general upkeep. However it is a really unique stay and a perfect getaway. The property is fun to explore and has so much beauty within. All the staff we encountered were really friendly & helpful. We had a really fun time!! We do want to return to try it in the wintertime. read more

We were at Millcroft Inn for a hike along one of the trails and decided to have a bite to eat in the Headwaters Restaurant. It was 4:00 pm so only the lounge was open. The hostess who sat us was cold and kind of dismissive, but at least we got to choose where we sat. The lounge menu is limited and even more so if you're there with kids. They do have a burger and it is excellent. However our visit there was very much improved by the service we received by Quinn, a mild-mannered waiter who was not pretentious and very humble. I needed a charge for my iPhone and I was certain that if I asked the hostess, the result would have by a resounding "no". However Quinn took care of that and got my phone charged. Attentive, available and unassuming, our waiter made the visit quite enjoyable. Shortly after we received our food arrived another group was seated and a waitress came over and loudly greeted them, with just a bit too much zest. And did I mention very loud? The main restaurant is up a couple of stairs and there's really only one table that stands out among the rest.....the table that looks over a waterfall on the side of the Inn. I'm sure the menu is more extensive in the actual restaurant. If you go there, ask to be seated in Quinn's section! Not sure about the rest. read more

Stayed 1 night in the Main Mill room in February Check in experience: We arrived before check in time and we were able to use the facility while waiting for our room. Which was nice. The ladies at the front desk were very welcoming and helpful. The room we stayed in was nice and clean. Bigger than we thought it will be. We had the extra lounge area. Room Service [3/5] For dinner we ordered the house salad, burger with fries and steak. The house salad and burger was good, fries were soggy. Steak was no good, seems like any standard steak you would get at your typical restaurant. Restaurant - Breakfast buffet [1/5] The buffet was not worth it! The food was either overly salty, oily, or bland. When the food would run out, it would take them forever to replenished. Overall, I wouldn't want to go back and waste my money on the food. Not to mention the poor service from one of the server. For breakfast we wanted to sit in the sun room that overlooks the waterfall. We asked the lady if we were able to move, as we had just sat down, she had walked away (assuming she was going to check if there was a table available in there), however she took awhile and we did not see her so we spoke to another server, when she came back she said "do not ask other people because then you'll just have everyone running around doing the same thing for you" now not only was what she said rude but its also the TONE she said it in. I was very off put by her attitude and it was hard to enjoy the meal after that. Especially when I'm paying $$$$ for bad food and customer service. The restaurant is lucky in that there aren't any other food places around. Spa - Hot springs [4/5] The spa was lovely. We spend a lot of time at the hot springs. For a Saturday, it definitely was not as busy as I thought it would be. As fun and relaxing as it was, it really was just hot tubs outside in the freezing cold winter weather. I recommend dipping your whole body in the cold tub and running back to the hot springs. It gives you a tingling sensation. We did not use the other spa services so I can not comment on that. Over the course of staying there for 1 night, we used the hot springs Saturday and Sunday. They were nice and said we can still use it after check out. Overall we did enjoy our stay and would come back. read more

Great experience just outside Toronto! We enjoyed a day pass to the spa that was $80 per person for the entire day! We enjoyed the saunas and outdoor heated pools. We ate at the restaurant at the Inn which turned out to have fantastic food. The crab cakes were amazing! Recommend for a small weekend or day getaway. read more

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Probably one of, if not the premier place to eat in Alton. Old world charm, true dinner service, exceptional service. Meals are done in a French style that is heavy on the butter and cream. I've never had a bad meal, exceptional cuisine. Very pricey, dinner can run $150-200 with a few drink, a few apps and two entrees. Something to be experienced for sure. Take you spouse for your anniversary! read more

Loved this place from the first sight! If you are looking for a quiet, unique and stylish place to relax away from the city-this is the place to go and recharge! Stylishly decorated rooms (choose Manor house) with renovated bathrooms, delicious fancy cuisine in the dining room (both dinner and breakfast), and finally the spa! Customer service is excellent through out the resort. Peace, quietness and nature! Can't wait to go and check it out during fall/summer season! read more

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Nice outdoor hot springs and there are a few of the hot springs, the place is tucked out in the small town. Peaceful relaxing lounge with an assortment of tea for you to enjoy, reminds me of the old times. The massage was okay to me, not very relaxing or comfortable which is what I was looking for. read more

Check in was a little rough. He map of the inn makes it look unwalkable, but it is a very cute location. Restaurant staff has provided the best service ever. We have dined at hundreds of locations and this is by far a hidden gem. Will be back! Better check in would have bumped this to a 5***** 4.25/5 * read more

We came on a winter Monday and it was perfect. This place gets super busy on the weekends. Agoraphobic Jenny would not do well here with the crowds. But early week things are slower. It's $70 for a day pass to the hot springs, pool and fitness centre. It's a better deal to book a massage for $130 and you can use the facilities for free. Water was lovely and warm, robes were fluffy and soft and I was in heaven. Massages were great. They use Aveda products and I loved the choices of scents for the oils. Tea and granola in the lounge is nice as is the fireplace. Staff were all friendly and extremely helpful. The indoor pool area could use a little updating, but we preferred being outside in the hot springs so it wasn't an issue for us. We would happily return. Now to find another winter Monday off work... read more

This will be my second time back to the Millcroft in two years, such a beautiful place especially in late fall-early winter. We enjoyed the many hiking trails and scenery. The food is always top-notch whether it's omelettes in the morning freshly-made or four course meal in the dining room at night. All the rooms are stunning and the staff are incredible. I just want to give a shout out to our morning waitress named Lisa who was more than accommodating and such a sweet person to chat with. Thank you so much Lisa and Millcroft for another memorable stay. I'll be back. read more

I spent two nights at Millcroft, so this review covers the Inn, the Spa, and the Restaurant. I was planning a fun romantic getaway, and Millcroft did a pretty good job. Headwaters Restaurant --------------------------------- When making your reservations, ask for seats in the pod, at the table closest to the waterfalls. The pod is a small glass room that can seat four couples; it's cozy but can feel a bit crowded if the other couples are loud. If you're there to enjoy the view, make sure you get there while the sun is still up - the waterfalls are not lit at night. To me, the reasons for coming back to this restaurant are the convenient location (since we're staying at the Inn anyway) and for the novelty of overlooking the waterfall. The food and the service were good but not exceptional - definitely not worth the high prices. And dinner gets served at a leisurely pace - we were there for almost two and a half hours. I had scallop topped with chorizo for appetizer - it was very tasty. My companion did not enjoy his Greens of Headwaters - he commented it was more like Weeds of My Backyard; the tender greens were not all that tender. I had lambchop as my main; it was good but not very flavourful or imaginative. My fiance really enjoyed his pork chop, it was the best part of his meal. The desserts were underwhelming - the chef seems more concerned with unusual ingredients in unusual combinations and presentations than with actual flavour or having the ingredients taste good together. The sorbet was pretty good, but sorbet is hard to screw up. I was stuffed, but my man complained that he wanted larger portions. Millcroft Inn ------------------------ The grounds are gorgeous - do walk around and take lots of pictures! Also, every single staff member we talked to, including wait staff, front desk, and cleaners, were all extremely courteous and friendly. They have free wireless Internet, and a computer for guest use at reception if you haven't got a laptop. We stayed in the Crofts, which are two-storey cabin-style rooms. I was under the impression that it would be an actual cabin, so I was a bit surpised when I saw the outside and the Crofts looked more like motel-room style townhouses. The good thing is, the Crofts are *really* close to the spa, so it was less than a minute to the hot tub and pool (indoor and outdoor) The carpet and furnishings all felt cheap and motel-ish, but the bathrooms were very nice and had nice deep tubs. They said the rooms have queen size beds, but I'm pretty sure it was only a double. I liked that there were two TVs - one on the main floor and another small one upstairs for the sleeping area. There is a fireplace also, but I was a bit put off by the fact that it was an actual woodburning fireplace that you light yourself, and not one of those gas fireplaces where you control it with a switch. Call me a city girl, but that's a bit too rustic for me ;) We got one of the rooms with the private outdoor hot tubs. It was somewhat private, because there was a bit of wooden fencing between us and our neighbours. It's open to a grassy area, so don't count on complete privacy if you're going to do something naughty in the hot tub. Or maybe that just adds to the thrill. The Spa ----------------- We tried to go for a swim in the pool, but despite reviews by an earlier poster, the water was too cold and we went straight to the hot tub. The spa was very nice; they provided slippers and had both mens and womens size robes. The lounge area where we sat waiting for our treatments was very nice, spacious and well decorated. They had free water and tea/coffee, but no snacks. Both my boyfriend and I agree that the massages we received were top-notch. The massage room itself was literally a room with a massage table on it. I guess it's not going to affect the quality of my massage at all, but I sort of feel like spas need to set the mood a bit better if they're going to charge so much more than a regular clinic. Conclusion ---------------- It was a good, fun weekend. However, when paying top dollar to stay at a spa in the middle of nowhere, I expect to be impressed by absolutely everything. I found Millcroft Inn fairly met my expectations in most areas, but never exceeded them. I've stayed at Christie's Mill also, and although I paid a little bit more, I found it to be nicer than Millcroft Inn. read more

Just went there with my better half, her mom and her mom's friend for their Summerlicious Lunch. The site of the restaurant overlooking a waterfall is wonderful. We were in a glassed in room that seemed cantilevered over the water, and had a tremendous view. Three of us started with the Soup which is a white sweet onions caramelized soup with a hearty beef base. This had been preceded by good and fresh slice of bread with shaped butter balls and a sweet cranberry and cream cheese spread. The spread was a bit too sweet but delicious (reminiscent of Wellesleydale with cranberries). The soup was rich, flavorful, and well balanced. It is not a french style onion soup as no croutons or cheese was involved. My wife had an appetizer of PEI mussels, which were delicate and well flavored, but not spectacular. As a main course I had the Asian flavored skirt steak, Now skirt steak is my favorite cup of beef, and it was medium-rare, juicy, and tasty. As to the Asian part of the flavor it was largely lost on me. I added to the prix-fixe menu a Caesar salad, which with good, with nice padano cheese. The dessert was terrific, It was very sumptous chocolate fudge cake drizzled with sour cherries and the a sweet reduction that the cherries were cooked in. The prix-fixe is by reservation only and only during their Summerlicious promotion. Chef Jill St. Amour is to be commended on producing a fine meal. There were a few lacunae in this total meal but if weigh the impact of the quality/price relationship it does push it to 5 stars. The complete meal is priced at $ 20.00 and their summerlicious dinner at $ 35.00. The ladies which are connaiseurs were very impressed. read more

The Millcroft Inn consists of a hotel, a spa and a restaurant. This review is strictly about the restaurant. (I love the spa, I'd give it five stars, but that's for another day.) The restaurant has a serious chef and a serious menu. It's not bad. But for the price, it should be better. Last night's dinner started well, with a lovely amuse of slighly smoky pork tenderloin. Excellent! But did they have an alternative for the vegetarian at the table next to ours? Nope. (She was too busy admiring her new engagement ring to be upset, but I would have been pissed.) My companion's arugula salad with shaved prosciutto and mission figs was very nice, but my $21 foie gras appetizer was... well, small. One little piece of seared foie gras, on top of a kind of deconstructed shepherd's pie - a bit of braised veal and a bit of mashed potato. Hard to enjoy when you have to take teeny-tiny bites to make it last. After spending much of the summer eating my way around Montreal, I expect more for my $$. At Pintxo, a similar-sized dish, better executed, was $7 (I'm not exaggerating -- www.pintxo.ca ). Then there was an "intermezzo": piña colada sorbet. OK, serving a palate cleanser is a nice touch, but this one was heavy with coconut milk, and too sweet. My palate did not feel cleansed. For my main course, I had a tough time deciding between the scallop-lobster dish and the striploin, and chose wrong. The steak was medium when it should have been medium rare, and bo-ring. The menu described it as "Coffee Dusted" -- shame on me for allowing myself to be coffee snowed. Watched longingly as the scallop-lobster thing was delivered to another table... but alas, that dish will forever be the one that got away. Once again, my companion chose better - and happily polished off the duck breast. Dessert? A perfectly fine blueberry semolina cake with some blueberry ice cream on top... but for $15? Overpriced. And the wine? Available by the glass were six whites, two roses and six reds. The reds were all boring choices: Australian shiraz, Chilean cabernet sauvignon, etc. So, all in all, an OK dinner, but it should have been either a lot better or a lot cheaper. read more

This is a lovely Inn and Spa with a great restaurant in it. They have a fabulous wine list and great food. The ambiance is terrific. The staff are professional wait staff and know how to take care of you. It's pricey but quite good! read more

Millcroft Inn and Spa - Hotels Near Me - Alton, Ontario

This restaurant has THE BEST Steak I have eaten in my whole life!! We go monthly for the Beef Tenderloin w/ mashed potatoes, mushrooms & veggies! It is pricy but worth it! Great atmosphere, yummy complimentary bread(Have AMAZING Gluten Free Bread that they know to bring instead of real bread) Also get a complimentary small appetizer(diff every time) as well as a complimentary dish to cleanse your palate. It's well worth the drive. Again, BEST FOOD I've EVER eaten! read more

Millcroft Inn and Spa - Best Steak ever! - Hotels Near Me - Alton, Ontario

The staff had no customer service skills or courtesy. While we waited for a change of room , we were not asked to sit in the lounge. After walking around for a while and upon asking if we could sit, we were directed to sit in lounge/ restaurant. At this lounge we ordered tea, and the server never got sugar with the tea, so spotting and asking her for sugar she went and never brought sugar. The next morning while we waited for our ride, we went back to the same lounge/ restaurant to wait in some heat.. and this time before Greeting us and introducing herself, the first thing a staff member asked is for my vaccine passport, when I informed her my phone has died , she said we can't sit there and then continued to say the restaurant doesn't open until 12 pm. Had she inquired why were were there she wudnt even need to ask my vaccine my passport. The rooms are dated, no maintenance, no tea coffee .. just a small espresso machine. I feel upset that my husband spent money for birthday and its gone to waste. read more

We were attending a wedding here and we were very underwhelmed by our experience. Firstly there were a block of rooms reserved for wedding party and guests, which had to be booked by a certain date. Due to circumstances we found that we would be unable to drive home the same evening so I booked a room, hoping that we might still be able to get the preferred rate. Not so. My sons that were in the wedding party had amazing rooms with king beds and large screen tvs, etc at a rate of $125 for the night. Our room was $340 with a queen bed and the room was very small. The bathroom sink emitted sewer gas which was nauseating. When this was mentioned at checkout we were offered a complimentary breakfast. No thanks!!!! The food at the wedding was nouveau cuisine, fancy French to mean you get beautiful presentation with minimal food. For example we had Chicken Supreme with hunter gravy which was excellent, but the mashed potatoes was displayed with a spoonful and a "swoosh" of the spoon to make it all pretty while only getting a tablespoon of the spuds. I received one baby carrot cut length wise and a piece of quartered zucchini. The bride paid a huge amount of money for these plates and were totally overpriced for the serving. I give this 2 stars because of the service and quality (not quantity) of food. read more