Stayed here on a work trip with two coworkers. Hotel was clean but it was a weird lobby area. I got…read moreup and worked out in the morning in their gym- they had a limited selection but it was nice. When breakfast time came around, that's where the stars started to drop. They didn't have a very strong selection of good foods, mostly cheap processed offerings. They also strangely didn't have an ice machine except for on the 2nd floor so I had to go upstairs to get ice for my water. Pretty weird.

I really wanted to like this place more. Rooms were great and so was the staff. The breakfast was…read morenot good for someone on keto. Only breakfast sandwiches that I had to toss a lot of buns. Just need meat and eggs in the morning. No fruit options. I loved the room and the staff but will be switching hotels this week due to the breakfast options. Very clean and well maintained. Love that the showers had pumps shampoo and soap.

Staff is rude, way too many events happening in such a small venue. Parking is terrible, service is…read moreterrible, accessibility TERRIBLE!!

Super cool place spaces. Outside is nice. Inside is cool. Little,pricey but was isn't nowadays. You…read morehave to pay for quality and this is a high quality inn.

I usually stay at the two other brand name hotels in the area but neither have full restaurant/bar…read moreon site so I decided to change it up this time. This is an older hotel. Room has been party updated but not completely. The carpet was a little tired but overall room was tastefully decorated. Bed not very comfortable. Felt like it's been well used. Bath had some ugly surety wallpaper but the shower looked like it had been updated. Bedside tables had lamps with lots of outlets! Bonus for me as a regular traveler and greatly appreciated. Staff at checkin were professional and courteous.

this hotel charged us damages to their linen which I view as normal wear and tear, staff did not…read moreattempt to use their laundry machines to simply wash the linen before proceeding to charge our card with damages of $140+ for some basic quality linen, hotel smelled like smoke and was under construction, i am not surprised this hotel is the lowest rated hotel in the area, will not be staying at this hotel location or any best western properties in the future

#READTHIS - Extremely clean facilities…read more - Amazing customer service - Very spacious room - Breakfast staff was very courteous and friendly - Breakfast is limited to: * Cereal / Milk / yogurt / fruits / bagels / breads / and condiments - 30min away from Toronto Downtown

I stayed at this Holiday Inn on Tuesday night…read more My room had a mini refrigerator and microwave and coffee station. A continental breakfast was complimentary (from 6:30am to 9:30am) as was parking and WIFI (WIFI was REALLY slow, though). I found my room was cold (it was freezing when I went in the first time) and I couldn't get it warm ... the highest the thermostat went to was 23.5C and it didn't seem that warm. The walls are thin ... I can hear the conversation and laughter from the room next door. There isn't a restaurant in the hotel. There are restaurants nearby but none are close enough (other than the Tim Horton's) that you can walk to them.

I am here on business and was told by multiple people that this was the best (and possibly only)…read moreplace to stay in Orangeville. This hotel looks newer which is really nice to see as most hotels often have been around a while. The interior welcomes you with a nice spiral staircase to the next floor. (you enter on the 2nd floor BTW). There is a bell at the front desk if no one is manning the area. The rooms are nice with a sitting area and bedroom area. there is one TV that can be faced into either area for viewing and a nice little wet bar with fridge. One the first floor you will find a spa along with the pool and workout room. The machines in the workout room look very dated and only one treadmill seemed to want to work. In the same parking lot is a Boston Pizza so you don't have to go far for dinner and the hotel serves complimentary breakfast in the morning. The really nice part is that they have real eggs, not powdered or preformed ones you find in other places. From the hotel you are short drive to shopping and restaurants. And if you like to take long walks/hikes the preservation area is close by. You can walk the trails for free but if you want to park it's $5. They will take US currency on a 1 for 1 exchange or the front desk will exchange small amounts for you. Internet seems to work pretty well with few issues. Overall I am pleased with this hotel, and having never stayed at a Best Western I may not overlook them the next time I am looking for a hotel.

Stayed for one night this past weekend while in the area for a wedding. Was very pleased with the…read morequality of the room and the friendly staff. I had called two nights before my stay to confirm the details and to also request if we could possibly check in a bit early due to the timing of the wedding and time we needed to get ready. The woman I spoke to said she would note it but could not promise anything. I understood that but was happy to have the request in. Normally check in is 3pm, she said she would try for 2pm. I was pleasantly surprised when we were able to check in around 1:45. That was so much help for us as we'd traveled a long way to make this wedding and need just a few extra minutes to take a break and get ready. The bed was extremely comfortable and the bathroom was spacious and modern. Didn't feel crammed into the room. The coffee in the room was not great. I like the easy set up of the machine but the coffee didn't taste very good. The coffee available downstairs in the lobby was much better. I do not expect to be in the area again so I don't see myself returning but if I did, I would happily stay again.

I would STAY AWAY from this hotel, unless you want to spend the night with bed bugs. This place is…read moreworse than Motel 6. Comparing to this place, Motel 6 is like a Target and this place is the Dollar Tree. Not to mention the sketchy neighborhood. I forgot a jacket in the car and I was afraid to go get it. Our room was old and dirty. One of our friends stepped on some sticky goo and we still do not know what it was. The room smelled like a combination of wet dogs and weed. By far, the worst place I have ever stay. Not to mention the slow "internet", It took 3 whole minutes to load one photo on Instagram. I know "you get what you paid for", but OMG, I would not stay here even if it's free. By the way, this hotel is a 30-40 minutes drive from downtown Toronto. I would not recommend staying here since it was a hassle getting into the actual city. On the plus side, the parking was free. PS: not to mention that the lights for the restroom is a timer. LOL, how rachet is that?

My stay was horrible. The carpet is disgusting and the bathroom filthy. There is mould in the tub…read moresurround and grouting was coming out. The smoke alarm battery started beeping around 2am and when I mentioned it in the morning they said sorry. God bless their hearts for that customer service. Yes I could have called them to fix it but I had to be up at 6 am so tried to power through ,stupid on my part. The cheaper price was definitely not worth it.

I enjoyed my stay. My cousin, who was getting married at the time, blocked rooms at this hotel…read more So naturally I booked a room there, and got the king bed guest room. Check-in was fast, even with the long lines. What's interesting is that the front desk has these little assorted vitamin tablets to put in your complimentary water bottle. I've never seen that before, but maybe that's what happens in a country with socialized healthcare. I totally appreciate that! The room itself was clean. The AC worked fine. I find that the air can be dry in hotel rooms, but I didn't experience any issues. The lobby has a lot of seating. The on-site restaurant had good food and great service. The staff was VERY patient with my big and loud family, which I also appreciate. The property isn't too far from shopping and restaurants. Though it was summer so the weather was nice. I can't imagine walking in the middle of winter, though I guess walking would be safer than driving for me since I'm not used to driving in the snow. The nearest grocery store is like a 5-min walk so it is doable. I recommend this Marriott property if you need a place to stay in Waterloo since it's close to restaurants, shopping, and the university.

We stayed overnight after our nieces wedding reception nearby. The bed was very comfortable, we…read morehad a corner suite so the room was nice and quiet. The suites are enormous and feature a king bed and pullout sleeper sofa. There's a good sized kitchenette area that's completely stocked with dishes and cutlery plus fridge/freezer, microwave, sink and dishwasher - no cooktop. Bathroom is large and well lit and the towels are nice and large. Front desk staff were friendly and helpful. The free WiFi is very good or you have the option to upgrade if you're doing something that requires a lot of refreshes. We had no problem watching Netflix and doing work without the upgrade. Parking costs additional - $12 per night at time of review. There is a small garage and lot adjacent and a large parking area beneath the hotel. There are electric charging spaces available also. Facilities include an on-site restaurant serving breakfast and dinner. There's also an indoor pool, sauna and gym. Everything is clean and modern and the central location can't be beat - highly recommend.

I strongly urge anyone considering this hotel to look elsewhere. My experience at Homewood Suites…read moreby Hilton Ajax was not only disappointing but also deeply unprofessional. After checking out, I was falsely accused of damaging a mirror in the room and charged $200 without any written/photo evidence, or opportunity to dispute the claim. There was no room inspection at check-in or checkout, and no proof was provided to show when or how the damage supposedly occurred other than the housekeeping crews word that they had checked the rooms prior to our arrival. When I reached out for answers, the front desk manager, Ally, was evasive and unable to provide any documentation or a clear explanation for the charge. Ally admitted that they have no written policy regarding incidentals or damage charges despite being part of the Hilton franchise. There is no transparency, no standard process, and no accountability. Since this location does not provide you any written documentation for signature upon arrival, once you press the green button on the keypad, you're at the whim of the management of this location. That said, the rest of the staff of the hotel was accommodating and respectful.

Stayed here for my weeding a few months ago. We booked online and it was a pretty standard and easy…read moreprocess. They don't do blocks but they give you a code for 10% off for wedding groups. Check in was easy and smooth. Rooms were clean and pretty spacious. We got the king studio, which has a kitchenette, sofa bed and dining table. The bed was decently comfortable. A big thing for us was that it wasn't noisy at night with people outside or neighbouring rooms, so we were able to get a good night's sleep. It's also right by the highway and has lots of parking. It's a kind of secluded area so it felt safe as well. There aren't too many options for places to stay in the area. We chose this one because it seemed to be the best overall with the reviews and price. Recommend if you're in the area and need somewhere to stay!