I go there every three weeks to meet with the tech for anal gland extraction and they are nothing but kind and gentle with my 10-year-old staffy read more

Dr P and her staff (especially Cassie) are absolutely amazing!! Our dog (Tank, adopted a month ago) has a complicated history and currently is battling Heartworm and severe back/spine issues. Dr P and Cassie have spend nights and weekends on his case trying to ensure his comfort and navigating an increasingly complex and fluid pattern of deteriorating issues. We are still trying to get Tank better (most likely headed towards spinal surgery made difficult by the heartworm) but we feel quite fortunate to have Dr P helping us! I cannot recommend Mill Brook more enthusiastically. Priscilla Duffy Arlington read more

Its gone downhill since Fallon and other vets have left since it was bought out( P.E.?) A revolving door of people coming and going. No more personalized service, seems more focused on pushing tests and making money. We left the practice. read more

we have been using Millbrook for 20 years and the practice was always professional with good vets. They have been purchased by a corporate Entity and has some new Vets. The women we got for our new 13 month old puppy was terrible. This was our second appointment and this time the pup needed another distemper vaccine shot. the vet came I. And called our pup Girlfriend for starters. Who does that ??? . They know her name so if you are trying to get a dog's attention aye using her name would be a good start. The vet sat on the floor, grabbed the pup by the collar and hanged Her towards her with stethoscope in hand, the pup was scared and tried to get away from her. I had to hold her to listen to her heart and she was fine. The vet then got up on her feet and said she would send the tech I. To give the pup her vaccine and that she was going to give me some medicine for my anxiety riddled dog. She spent just three minutes with the dog and she had already made this diagnosis. The vet should be retrained or fired . The corporate group is called Rare Breed and I plan on calling them tomorrow. Unless it is totally necessary, do not use this vet service. any veterinary service is as good as the vets and that women was, by far, the worst vet I've ever encountered. read more

I had been taking my pets to Millbrook for YEARS. Dr Fallon, the owner just retired. What a circus the place is now. It's a shame. I will NEVER take my animals here again. I had a very sick dog and he needed to be seen on Monday. I called and the receptionist was a total a@@@@@. She said nope no apps today and hung up on me. So I called back for Tuesday, same thing. I called her again and she said nothing for Wed, Thurs or Fri. You must be joking. My dog was sick and had been a patient since a puppy. I would never give these people another dollar. Spare yourself the headache and the upsettment read more

this place has gone down hill.. they are unprofessional & judgemental of certain breeds.. they had an unleashed dog in the waiting area and called me to ask me if my dog was aggressive & if they could come to my car and take him inside.. I was shocked that another dog & owner was breaking the leash law policy and yet they asked me with ignorance if my dog was aggressive because there was a dog wandering around the waiting room.. moreover, a vet tech new on the job told me she would take my dog inside.. literally makes no sense.. as his handier he is my responsibility so this was discrimination at its finest so I would go elsewhere! Poor treatment after 8 loyal years we spent there and i mean SPENT in MONEY! read more

My dog has been a patient at Mill Brook for 6 years. He's an anxious dog with a severe case of separation anxiety. Prior to two years ago, he could go into an exam room without me and be examined and treated. Starting two years ago, he has fought and tried to bite the vet and vet techs when they try to handle him. We give him drugs to try to sedate him before appointments but that doesn't work. The only thing that works is me going into the exam room with him and holding him tightly while he's examined, given shots, etc. With Covid, Mill Brook has only been offering "curbside service," which means that outside the Mill Brook building you hand your dog off to a vet tech who takes the dog inside for it's appointment while you wait outside the building. Yeah, no, that's not working with my dog. So, he has not been to the vet in about 15 months, and he won't go to the vet until I can go inside to be in the exam room with him to hold him and keep him as calm as possible. Given that it's warming up and fleas and ticks will be out, not to mention heartworm, I recently tried to buy flea and tick preventative and heartworm preventative. However, Mill Brook refused to fill those prescriptions unless I bring my dog in for an annual exam. I explained I can't do that because their Covid protocol will not allow me into the exam room to hold him. The vet tech then had Mill Brook's owner, Dr. Fallon, call me. Dr. Fallon told me he could not risk his license by prescribing heartworm medicine to a dog his clinic hasn't examined in over a year. We're in a pandemic. These are unprecedented times. Given the pandemic and how it has changed and limited the delivery of veterinary medicine, I'm sure Dr. Fallon would not lose his license for prescribing heartworm preventative to a dog that has been his patient for 6 years. That's a pretty shoddy way to treat a dog his clinic has been seeing since 2015. Since Mill Brook is leaving me without meds for my dog, I have no choice but to shop for another vet who won't leave me and my dog hanging like this. read more

When you make that difficult decision it's time, Dr. Jeffers and Olivia are amazing. Teddy wasn't even a patient at Mill Brook but they treated him like he was. Their words were very kind and reassuring. Communicated every step of the process so there were no surprises. I felt like they were there not just to take care of Teddy but to take care of me as well. I'm grateful to them both and highly recommend Mill Brook Animal Clinic. read more

Mill Brook Animal Clinic - Veterinarians Near Me - Arlington, Massachusetts

I've been going to Millbrook for years but I do have to say that I'm starting to think about switching. While I like Dr. Fallon, many times I often get some other doctor and I tend to not like them as well. I've had a few disagreements with them over information that directly conflicted with information given to me by the ER vet. There is only on-street parking at the office, which can be a real issue if you have cats because you have to figure out how to haul them across the street with the carrier. Right now, I'm told that Dr. Fallon will not be seeing patients until at least November 2016. Long story short - I'm using the time to checkout other vets. read more

The short version:  We paid this vet $200 to severely stress out our cat for 6 hours and return him to us covered in dried feces. Don't bring your pet here. The long version: We have used Mill Brook a few times since recently moving to Arlington, so when our cat showed signs of a recurring, painful urinary crystal problem, we called first thing in the morning to see if they could squeeze him in. They told us they could take us right away (great!), but when we arrived not 10 minutes later, they told us it would be a few hours. They promised to call around noon, so we left our cat and headed to work.  Noon came and went, so we called Mill Brook for a status update. We were told that they were having trouble getting a urine sample, and would need a few more hours. At our last vet this procedure took less than 10 minutes, but since we assumed they were acting in our cat's best interest, we accepted this timeframe.  A few hours later, the vet called requesting permission to sedate him, as he was "getting a little upset", and that they were "afraid someone was going to get bitten." This alarmed us--he's always been reported from previous vets as a calm, cooperative patient, so we started to think that something was wrong. We asked the vet not to sedate him, and my wife left work to pick him up. Upon arriving at Mill Brook, the staff were unable to tell my wife whether or not they'd given our cat any pain medication. After several minutes of bustling, they were able to tell her that they had not, "because we thought we were going to sedate him".  If they were planning on sedating him all day, I truly don't understand why they did not do so right away, choosing instead to let him sit there for six hours in pain, getting more and more stressed. At this point, we were getting pretty upset over the whole experience, but we paid the $200 bill and took our cat home. When we returned home and let our little guy out of his carrier, we were horrified to discover that he was absolutely covered in his own dry, matted feces, and visibly distressed (panting heavily and growling).   We immediately called Mill Brook, demanding to know why our cat was covered in his own waste. The vet's response was as follows: "That must have happened on your way home. I check every animal right before it leaves the clinic." When we pointed out that we live about 50 feet away, and that there was no way our cat could have covered himself in feces on the way home, the vet then changed her story to, "Oh, well...I guess I checked him a little over an hour ago."  As for the rest of the call, I honestly don't even know if they were listening to us, because instead of trying to communicate with us about our concerns, they kept repeating, "We didn't do anything wrong." When we asked the vet how she would feel if her cat were the one who had gone through this experience, she replied, "I'd feel the same way you do." Well, alright then. We are so devastated that we left our cat to be mistreated, and that a vet we trusted would lie to us about the care he received. We will never leave another animal entrusted in the care of Mill Brook Animal Clinic, and implore you not to either. read more

Ok so our cat is a drama queen. I say this not to slander his reputation, but because it's important for readers to know that he's A-OK before poring over these words. The first time we took Maxwell Chin* (name NOT changed to protect the not-so-innocent) to this vet, it was because he seemed lethargic. Yes, I am fully aware that he is a cat and is therefore, by definition, lethargic. That said, he was pathetic even by feline standards. Spiritless to the extreme. The vet got him in that very morning, which was a relief. He was left in their care during the day, and I was to pick him up in the afternoon. They determined that he was drastically dehydrated and injected him with fluids. When I arrived to retrieve BabyMax, I was told that they were concerned because "his kidneys" were (blah blah blah) "feline dialysis" (blah blah blah) "expensive" (blah blah blah) "life expectancy" (blah blah blah). I was panic-stricken. Over the next several days while we waited for blood work to be returned, we coddled Max. We placed him gently on fluffy pillows and burst into tears when looking at him. We were certain his time was limited, and we missed him already. Turns out? Just dehydrated. You see, Max likes fresh water. Fresh *running* water. At all times. The vet recommended a special fountain for special Max, and all was well. About a year later, Max was re-christened (temporarily) Malodorous Max due to an unbearably horrible stench emanating from his ear and permeating the entire apartment, squelching any trace of fresh air in the vicinity. He. Was. Smelly. (And how!) I met with a vet, who was very gentle. She took swabs of his ear, and indicated to me that she suspected a drug resistant staph infection, but she'd let me know in a few days. She provided some medicine (Mometamax) to treat a traditional ear infection in the meantime and to help make him more comfortable. Again, just an ear infection. I am telling all of this because while I do appreciate the level of communication I received from the staff, I was needlessly in a panic twice. They are pretty pricy, but I think they're likely average for vet services in this area. Everyone there was very friendly and professional, not to mention kind to the patient. read more

Have gone to vets all over the country and EU with my guy. Been loyal and had great service. The minute you enter the Millbrook office you can't help but notice products material everywhere for medications you supposedly need to buy and that sets the general tone of their service. We were sold a blood test without any mention of the cost, then after the results came back, they attempted to sell us a bunch more tests and medications. When I asked for details of the results of the blood work so I could understand why there needed to be more tests and a patient plan for testing and medications I did not hear a thing from the Doctor. When I called to speak to the vet its sounded like I was bothering her. I understand she may have been busy at the time, but how about a call back? Three weeks later still heard nothing. Can you imagine having a child being told they needed to test for disease and not getting any information or patient plan from the doctor,. I have retrieved my records and will never set foot inside that drug company outlet again. BTW I met 2 others walking in the park this weekend who also were told they had to have the same tests ASAP....go figure. read more

Dr. Fallon and Dr Oswald are excellent. As is their staff. Our dog has been a patient of Dr. Fallon's for 10 years and we have been very satisfied with the level of care and the organization of the office. Dr. Fallon does not push any unnecessary procedures and he is open to alternative non-western care. Plus, everyone is incredibly friendly and kind to the animals! read more

Do not bring your pet here! I brought my puppy here twice they charge 80 dollars just to get your pet in the door. The Vet assiant was extremely rude and condescending when asking questions about my puppy that were clearly written down from our last visit the staff seems exetremly araggaont and disrespectful. I brought my puppy in for a six month check up the only "checking " they did was weighing her and they couldn't even get a proper weight down... On top of that my puppy has been having eye problems ( redness) for over two months now and the vet gave us medicine a couple months back and told us to come back in incase if it was still irrated. Well that didn't do any help because the vet said "oh nothing we can do about that" and also didn't even check my puppys fur when telling the vet my puppy has been biting her fur. The vet did not even check her ears or anything !? talk about a money grab both times i've been here my puppy has not been properly checked nor have I been treated right ! Bring your beloved pets somewhere where people actually care! Here's a tip for the miserable staff I've dealt with these past two times : kindness and caring for animals is part of your job if you can't deliver that i suggest getting a new one ! read more

Really loved Mill Brook Animal Clinic. Over the course of almost 25 years we took four different cats to Mill Brook and they took great care of all of them with kindness and compassion. Highly recommend. read more

I wish I could give Dr. Kevin Fallon ten stars for the way he handled my recent visit to his clinic. Daisy, my beloved Lab Mix, friend and companion was at the end of her life and although it was a very sad occasion, Dr. Fallon was kind and very professional and that made a huge difference to me. MillBrook handled all the cremation arrangements and the fee was very reasonable. I just moved from out of state and I am glad that a friend referred me to him. I have another dog (a Shitzu) who I plan to bring to the clinic for all her needs. Thank you so much, Dr Fallon. John O'Donovan, Brighton https://www.facebook.com/photo.php?fbid=603728699719020&l=dd4f5a7ad2 read more

I am a first time dog owner and I took my Goldendoodle puppy recently to see Dr. Gastrock for his first visit. She interacted well with the pup, took her time with my family answering questions, and covered the information necessary for the first visit as well as future visits. The clinic itself was clean and welcoming from scheduling the appt. until the end. We look forward to having Mill Brook care for our new family member! read more

Our Bijon passed last week. it was a bit sudden although not totally unexpected. We took Samantha to Mill Brook three weeks ago to diagnose what seemed to be congestion/respiratory infection. Dr Fallon said it looked like an infection and prescribed some antibiotics. He also said that she had a heart murmur and we could take her to Angel or Mass Veterinary Hospital for an ultra sound if we wanted to get a fuller picture. In the ensuing couple of weeks, Samantha's seemed to improve and we brought her in for a two week check up at which the doctor noted her 'remarkable recovery". About a week ago, I lifted Samantha off the couch to take her to bed and she started a labored breathing like before. It didn't improve overnight and Mill brook is close over weekends so we took her first to Fresh Pond animal hospital and the vet there said it look like she had fluid around her lungs and referred us to Mass Vet who were better equipped to treat her. He thought the condition was pretty serious so we were prepared that she might not survive. We gathered the family and took Samantha to Woburn and the doctor and radiologist said she had a large tumor around her lung and given her age it was basically not survivable. Since she wasn't likely to improve and was clearly suffering, the only choice was to put her to sleep. So Samantha passed away gently surrounded by her family. I would say that she had a great life of 17 years and was really pretty healthy and active until a few weeks ago, although clearly she slowed down over the last couple of years. I would also say, however, that Dr Fallon at Mill Brook in Arlington, clearly misdiagnosed Samantha's condition which was probably detectable a year ago when I brought her in for a hacking cough. Not that anything could really have been done at her age, but at least you want to have a competent vet on hand! Should we get another dog I definitely would not use Mill Brook. read more

I just don't understand the few people who have given Millbrook bad reviews. I have been using them for over 10 years, and have always been impressed with the treatment that my cats have received, and the friendliness and professionalism of their staff. Several of my friends and neighbors have also been very happily bringing their pets to them for years. Dr. Fallon and his staff have excellent skills at handling animals and keeping them calm. It is obvious that they all love and respect their patients. Dr Fallon looks at the whole animal, and the relationship between nutrition, behavior / emotional health, and physical well being. He often recommends effective natural solutions for conditions that other vets might just treat with pharmaceutical chemicals. (If you prefer prescription meds, he will always make them available for you.) Dr Fallon's bedside manner is better than that of many human medical doctors. He is very friendly and down to earth. He wants pet owners to know as much as possible about how their pet's bodies work, and how to care for them as well as possible. He is eager to pass on as much information as you can soak up if you're willing to listen. He has often taken time to call me after hours to answer my questions or address my concerns about my pet's health and behavior. Lastly, there is a very low turn over rate among the vet tech staff at Millbrook. I have been seeing many of the same techs for the entire 10+ years that my pets have been patients there. They all seem to enjoy working there and have a good vibe with the doctors and each other, which is what you want. You don't want a disgruntled or stressed out employee handling your pet when they take him out of the exam room to draw blood or get a urine sample. I love Millbrook, and will continue to use them and recommend them. read more

This message is for Kelly in Waltham. While I understand that it would be disturbing to see what you did, as a person who works in the veterinary field I want to clarify that the 'trash bags' as you describe are actually crematory bags that are provided by the pet burial company. These are special bags that can be cremated. Normal plastic should not be burned. I've worked with fantastic techs and I know in my experience each life is precious and even in death treated with love and respect. read more

I get a completely different story every time I call, depending on to whom I speak; it's as if they take no notes when talking to you. I was on the phone with them for a few minutes yesterday discussing a prescription my cat needs occasionally: she needs Prozac or she'll mark all around the house and not be able to hold down much food. I found it much cheaper online, and ordered it that way. This morning I got a call from the receptionist there, asking what this was all about (understandably, the online pharmacy contacts the vet to make sure it's a valid Rx) and that she never knew of my cat ever needing this medicine, which she has been on for two years! She refused to approve the prescription unless I brought my cat in this morning! My spouse has the car all day, it's the day before Thanksgiving, and I would have to go on vacation without my cat having her medication. I already made an appointment for a neighborhood veterinary clinic who stocks the meds right in their office. Also, good luck getting them to call you back whenever you have blood tests done or have questions about your pet's health, and you'll need to mortgage your home to pay their exorbitant fees. read more

I could not be happier with Mill Brook Animal Clinic! The veterinarians were amazing. I brought my dog Harper there and they quickly made the right diagnosis and she was treated right away. They were so caring, compassionate, and professional. I would definitely recommend them to anyone in the area. read more

I'm a relatively new pet-owner, so haven't accumulated as much experience with this vet (or with pet-owning) as other Yelpers, but here goes: We brought our puppy in for a new-puppy-check-up, and found a small waiting room with friendly staff behind the desk and just a few other cats/dogs and humans sitting down. We waited 30 seconds before being ushered back to an exam room. I forgot my puppy's vaccine records, and they waited while I called the previous owner to jot down the info over the phone. Dr. Fallon spent 20 minutes with me and my child explaining dog-owning, daily care, etc. He really got my kid involved, which I appreciated. Follow-up visits (for shots) are easy to schedule and take 5 minutes -- you walk in, they take the pup in the back, administer the shot, and return her to you. They do one shot at a time, which means lots of visits with a new pup, but it also means that the visits are not traumatic or difficult for the pup to process (my pup has had no reaction to either shot, and didn't make a whimper). Very kind. So, while I can't comment yet on how they manage crises, this is a great place to go for routine care, as far as I can tell. read more

If you care about giving your pet the best care, Dr. Fallon is the person to go to. Dr. Fallon has cared for 4 of our pets over the past 19 years. He has always given us excellent, trusted advice that works! He is knowledgeable and thorough with his diagnosis and examinations. He does not run every test in the book to "trouble shoot" a pet's problem. The reception staff is very helpful and patient. The practice is conveniently located. I feel we get personalized service every time our pet is seen. I would not go to anyone else. read more

WHAT are these yelpers talking about? Having a pet is expensive. Going to the vet is expensive. I suggest pet insurance to help out. I had heard about Mill Brook and Dr. Kevin Fallon for a long time from a friend who always took her dogs there. When I adopted my pup, Dr. Fallon wasn't taking new patients, but I put us on a waitlist, and then one day we were *in*. I like the idea that Dr. Fallon is a holistic vet, combining traditional vet medicine with things like homeopathy. He's very up on natural remedies (which I'm really into) and good, natural foods for your pet. He also recommended that I get a subscription to Whole Dog Journal, which has been really great. Dr. Fallon is usually who sees my dog, but occasionally we've also been to Dr. Osgood, who is his practice associate. I love them both. The are very compassionate, good with the animals, take time to answer ALL of my many questions, and will call me back when I call with still more questions. Both times that my dog had his teeth cleaned there, they called me after I took him home to make sure all was ok. This is a caring place to bring your beloved pet. read more

Dr. Fallon ROCKS! He is a true professional and treats my dog and cat (and myself, for that matter) with compassionate care and concern. He really LISTENS to us and seeks to understand rather than assuming that, as the doctor, he has all of the answers. Besides excellent vet care, Dr. Fallon always seems to have a new, practical tip to share with me - from how to easily trim my cats claws to what brush removes the most shedding dog hair. Although I live in Stoneham, I have no problem at all driving to Arlington to receive his care. Try him. Trust him. You'll be glad you did. read more

Honest, compassionate, quality, practical care for our dogs. Dr. Fallon and staff are the best. We had a collie who was suffering terribly with skin issues. The vet we were using, which had quietly been taken over by a national chain, pushed and endless array of expensive antibiotics and procedures on us. Dr. Fallon looked at the dog closely, asked questions, and then told us: "He has food allergies. Lose the commercial dog food and try a raw diet." Immediate improvement. He called it, and made nothing off the call--except a healthy dog and clients for life. And I guess that is enough, in the kind of world I want to live in. Thank you Mill Brook. read more

Such an amazing animal hospital who cares for my pup Bailey! Love the staff and caring veterinarians who really take their time with each patient. Would definitely recommend to all my friends! Thank you Mill Brook! read more

Dr. Fallon saved my dog's life! She had Lyme disease very badly, and he cured her with compassion and thoughtful attention. He truly loves the animals, and spends so much time with each one the assistants have to keep reminding him to move on! He also has an emphasis on natural healing methods. I was skeptical at first when he suggested acupuncture for our sore, achy old pooch. She came in so stiff she could barely walk, after a few minutes with the needles sighed deeply in evident relief, sank down contented, and later jumped off the table as spry as a young pup. Wish we still lived in Arlington! read more

My husband and I use Dr. Oswald as we chose her because she comes to our home for our senior dog and special needs dog. Unfortunately, our older dog became very sick and Dr. Oswald was on vacation. Dr. Oswald works out of Mill Brook a few times a week. We were able to get an appointment for Dante that day and the staff and Dr. Fallon were great. My husband and I were so worried as we have never seen Dante this sick and thought this might be our last good byes. Dante is recovering well and we are very thankful for the treatment we received. read more

Dr. Fallon is an excellent veterinarian who truly cares about animals. My elderly cat had an infection and was being treated with antibiotics. The drug was working, but the side effects were going to kill him. Dr. Fallon recognized this immediately, instructed me to immediately stop the antibiotics, and prescribed over-the-counter medication to alleviate the vomiting and diarrhea. He also prescribed holistic medication to get my cat's GI tract functioning again. Dr. Fallon has saved the day numerous times in the past for me too. He's a great vet and a genuinely nice person. You can't go wrong bringing your pet to Mill Brook. I highly recommend Dr. Fallon. read more

WORST customer service ever!!! RUDEST person I have ever met if you have any disagreement with his services he chose to do. Always charges for things not approved of by the owner and can't remember what he's even done on an animal. He claimed he didn't do blood work but I found the charge for it on my bill even after telling him he charged me for blood work he continued to say he did not do blood work on the cat, had to re fax his own bill to him. He asked me to do a drop off at 9am called at 12:15 to find he hadn't even looked at the cat. Get a call back 20 minutes later that he's all set to be picked up. He's way over priced compared to other vets and not very nolligable. Save yourself the stress and go elsewhere! read more

The clinic receptionist has been helpful and very informative when it comes to my questions (re: relocating my cat to foreign soil). Will add more once the appointment is done... read more

Extremely disorganized. Have seen several doctors here over the past several years and every time it's the same - they have an incorrect name for my pet in the system and don't fix it, the doctor didn't have my chart on hand when we went in for the appointment, they said they'd call to tell me when an order or prescription was in and they didn't, I paid for a previous appointment but they don't have a payment on file and try to charge me again (luckily I keep all my receipts...), etc. The issues are endless. The only reason I stayed was because the office is convenient to where I live and my cat has never really had any serious medical issues - just shots and checkups, but am worried about what will happen if I start needing veterinary care for her for serious medical issues. Will be switching to a competent veterinary practice ASAP. read more

I've been taking my dog to Mill Brook for the past two years and she has received excellent care. She's been seen by both Dr. Gastrock and Dr. Santos and their examinations were very thorough. Both doctors showed an extreme amount of care, knowledge, and really took their time explaining each part of the exam to us. The staff is friendly and the clinic is very clean and organized. I am glad we switched to Mill Brook and look forward to our next appointment with Dr. Gastrock and Dr. Santos. read more

Mill Brook is one of the best vet practices I have ever been to. I have had to move a lot in the seven years I have owned my dog, so I have seen many doctors, I can honestly say Dr. Santos and the staff at Mill Brook is the best. Everyone in the office is professional, personal, and takes the time to get to know my dog. As my baby, that is very important to me. Recently my dog had to have surgery to remove some cancerous cells. I was nervous and on edge the whole day but the staff at Mill Brook eased my nerves and I knew she was in good hands. They even reached out after to see how she was doing. Mill Brook is the only place I will trust with my dog. read more

Dr. Fallon is a wonderful combination of conventional and holistic medicine. He doesn't push poor-quality pet food brands, and encourages people to do their own research about the quality of food they feed their pet. Rather than pushing for tests and prescribing unnecessary medicine, Dr. Fallon shared some at-home remedies that could be used to prevent ear infections. After four different vets, I finally have someone I can trust to make the right decisions about my dog's health. read more

My husband and I have been taking our dogs/cat to Dr.Fallon since he first opened Mill Brook Animal Clinic. He cares not only about your pets but also about you. We had a dog who was doing very poorly and because my children were so young I didn't want them to know just how sick our dog was. Dr.Fallon had me come in after the clinic was closed. I sat on the floor with my sick dog on my lap and held him, patting him, and talking to him while Dr.Fallon put him to sleep. He then let me say my good byes and took care of everything. On many occasions when I was concerned about one of my pets he would call me to see how they were doing. He has always been there for our family and our pets! His business has since grown. His coworkers and his staff are polite, caring, and knowledgeable. read more

dr. fallon misdiagnosed my cat with an ear infection. repeatedly! took him in 3x! gave me drops (a 'special' mixture he made himself!). told me it was no problem and the drops would help quickly. they didn't so i brought my cat back. he repeated his diagnosis and told me 'more drops', never suggesting we could do simple tests to see what kind of infection it was and i foolishly trusted him. (my fault...never trust...or trust but verify, get a 2nd opinion!) i've learned my lesson the very hard way, my cat died of cancer.....he said it would be 'no problem, a simple infection'. when i finally took my poor boy to a real vet, he said it was probably cancer, let's test...it was! he said the cancer just recently spread from the outer ear canal area to inside the skull. my cat could probably have been saved by removing the entire ear BEFORE it spread. arrogant and unprofessional. never never never use these guys! read more

Dr. Greer and Dr. Gastrock are amazing. I inherited a senior/ailing chihuahua with chronic respiratory issues a couple of years ago. It has been such a relief having responsive and knowledgable vets to turn to. I can always get same day appointments or call backs when I'm really worried, and Dr. Greer, our primary vet knew Ali well and took a problem solving approach that I've really appreciated. We recently moved to a new country and I had to leave the dog behind because I'd messed up the initial vet certificate using a different vet who did "international certificates on a weekly basis". I was already gone (I returned a few weeks later to get the dog) and had a friend attending the appointments for the paperwork, which was pretty stressful. It's a long story, but Dr. Gastrock patiently spent three hours getting the paperwork done perfectly and even called me the evening before we left to make sure I understood all her instructions in case of a respiratory emergency. The move went seamlessly. I'm so sorry to have to leave this practice, and I'd recommend Dr. Greer and Dr. Gastrock without hesitation. read more