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    MilkWise

    5.0 (2 reviews)
    Open • Open 24 hours

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    The Pump Station & Nurtury Santa Monica - Parent & Me Groups - Graduation

    The Pump Station & Nurtury Santa Monica

    4.5(245 reviews)
    4.2 km
    •$$$

    Really disappointed in my experience today. I drove two hours to this location to support a local…read morebusiness. For one, I was not greeted or asked if I needed help when entering the store. More importantly, their website said the stroller I wanted was in stock and available in 4 hours for pickup, but when I got there it wasn't available for purchase and it had to be ordered. When I brought it up to the cashier, he said it was because they have it in store their inventory but not at the store? Huh?? After doing more digging I saw there was a "Terms and conditions" asterisk in fine print you have to click on to find out this information. All I saw was the green check mark that says "In stock and ready for pick up in 4 hours." Any other place I have ever been to- this would mean it would be in stock at the store. When I brought up, calmly, that this was confusing and they should fix it because I drove two hours to get to the store. The cashier said nothing. Not a "Aw geez, I'm sorry. I can understand your frustration and why that's confusing." I'm a reasonable person. I've worked in customer service all my life. The demeanor of the cashier alone has put me off from ever visiting this store again or recommending it. We went to Uppababy a few blocks down and they were SOOO kind that it completely made my day. All I needed was some kindness. To the owners of the Pump Station- the people using your website are most likely VERY tired moms. I personally am getting 3-4 hours of sleep a day. Tired moms need clear signage if something is in stock or not. Time is precious in this season of life. We also need KINDNESS. My body is broken and recovering from giving birth. I am exhausted! I would expect a place who sells baby items to understand this. Overall, would never recommend this place and will tell everyone I know that it was an awful experience.

    Now that I am on my 3rd child, I keep coming back to The Pump Station. Each time I've gone there,…read moreI've had a great experience. The staff is friendly and attentive. Not only does the staff help with my indecisions, but they are also knowledgeable about all-things car seats, pumping, breastfeeding and more! It feels like a full-service experience and I am so glad they offer so many services and support in my city; I don't ever have to go elsewhere. Easy parking in the street or in their lot in the back. Convenient hours. Location cannot be beat!

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    The Pump Station & Nurtury Santa Monica - Melody Day Music and Play

    Melody Day Music and Play

    The Pump Station & Nurtury Santa Monica - Melody Day Music & Play

    Melody Day Music & Play

    The Pump Station & Nurtury Santa Monica - Melody Day Music & Play

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    Melody Day Music & Play

    Headfirst Lactation & Doula Services - Supporting families from pregnancy to parenthood.

    Headfirst Lactation & Doula Services

    4.9(43 reviews)
    1.4 km•Del Rey

    Yana is amazing. My husband and I took a one-on-one breastfeeding class and newborn care class that…read moreYana taught in our home prior to our son's birth, then booked her for a package of postpartum doula services (we didn't use a birth doula). The pre-birth classes were thorough and informative and really made us feel confident about bringing home our first child. Yana was at our house within 24 hours of when we got home from the hospital. We did three more sessions with her over the course of the next month. She did everything from holding the baby while we napped to setting up a postpartum care area for me in the bathroom to laundry to cooking to going to the grocery store to showing us how to give him a bath. She observed me breastfeeding him and gave me tips and strategies that have made our feeding journey really magical instead of stressful. Any time I was worried about what I was doing as a parent in those early days, I knew I could text Yana or ask her at our next session. Just knowing I had someone to reach out to in case I was worried helped me be less worried. Yana also set up a group text with a bunch of local moms who gave birth around the same time and sends us tips and encouragement and discussion starters. I would recommend Yana to any future parents who are looking to build their skills and confidence and have someone to help in those crucial early days!

    Yana was absolutely amazing during the birth of our child! We opted for two pre-birth and two post…read morebirth visits; I would have changed anything about this whole process. Yana is an amazing person who a huge heart. When baby Paige grows old enough to understand, I am going to explain to her that this very special person was also there for her birth. We love you Yana! Paige loves you! Thanks again!

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    Headfirst Lactation & Doula Services - Paige's birth + Yana.

    Paige's birth + Yana.

    Headfirst Lactation & Doula Services

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    MilkWise - lactationservices - Updated October 2026

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