Very poor for those with allergies - I wouldn't return.
I was recommended this cafe but sadly was very disappointed. The service was poor - I have a food allergy and enquired about ingredients at the counter.
The woman serving told me everything potentially had nuts in it and had to be pushed to check the ingredients.
When I asked if different tongs could be used to pick up the cake (which is a usual request and most cafes don't have an issue), she told me I shouldn't have it if I was 'that allergic.'
I felt unwelcome and discriminated against by this comment - I expect to be assisted to make correct food choices not told I shouldn't order food!
I felt very uncomfortable staying in the cafe after this and would have left if I wasn't with friends.
Additionally, I was at the cafe with a friend who also has a different food allergy and her coffee was made with the wrong type of milk, she only realised after she'd had a little. Unlike my experience, she got an apology and the cafe seemed to be able to tell her which cakes were suitable for her allergy! However, it is very poor that the cafe used the wrong type of milk - this could be very dangerous.
This cafe needs to do better. I wouldn't return - can get better service elsewhere. read more