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College Station, TX

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Military Sciences Building- Trigon

4.0 (1 review)

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13 years ago

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City of College Station Utility Customer Service

City of College Station Utility Customer Service

1.0(5 reviews)
2.3 mi

My husband and I contacted College Station Utilities about making a partial payment on our utility…read morebill. Our bill was higher than we could afford at the time, so we wanted to pay down as much as we could and pay the remaining balance by the end of the month. I received a text message from +1 (470) 694-5684, which we had been receiving as a notification regarding our College Station Utilities account and bill. The message stated that we could make a partial payment of a specific amount in order to keep our utilities on until we were able to pay the remaining balance. Based on the information provided in that message, we made the partial payment. However, a couple of days later, our utilities were shut off. I called College Station Utilities and asked to speak with a supervisor. When I spoke with the supervisor, I explained what had happened and showed her the message we had received. She initially acknowledged that the message was a mistake and later referred to it as an error. Since the information came from the utility company, I explained that we relied on that information when making our payment and believed our utilities would remain on. Despite this, she refused to have our utilities restored and said they could not be turned back on until we paid the remaining balance. I have never had an issue making partial payments before. I was extremely frustrated because I was not going to allow my child to go without food or air conditioning because of an error made by a company and then be told that the company would not take responsibility for that error. I asked the supervisor what she would do if she were struggling financially and could not afford to pay her bill on time. Her response was, "That wouldn't happen. I have money, and it's on automatic payments." That response was extremely upsetting to me. Many people struggle financially, and not everyone has the ability to keep their bills on automatic payment or pay the entire amount when it is due. I felt that her response was dismissive of people who are experiencing financial hardship. I also explained to her that, as an employee representing College Station Utilities, she had a responsibility to help address the situation after the company sent us incorrect information. During the conversation, she later denied saying that the original message was a mistake, even though that was what she had previously told me. I recorded the conversation. She repeatedly told me, "I understand your frustration." I told her that I did not feel she understood my frustration because, if she did, I believed she would have made more of an effort to help us resolve the situation. I then asked to speak with someone above her or another person who could review the situation. She would not connect me with someone higher up and gave me reasons why she could not do so. I found the entire experience extremely frustrating and felt that I was not treated with the respect or consideration I expected from a utility company representative. I also felt that my concerns were not taken seriously. College Station Utilities should consider providing better payment options and assistance programs for customers who are experiencing financial hardship. Life is difficult for many families right now. People are struggling with unemployment, housing costs, food costs, and other basic expenses. Sometimes people are barely getting by and need additional flexibility when paying essential utility bills. I believe College Station Utilities should consider creating or expanding income-based payment options, payment arrangements, or other programs that can help families keep essential services such as electricity and water while they work toward paying their balances. My biggest concern is that we relied on information that came directly from the utility company. When that information turned out to be an error, I believe the situation should have been handled differently. Customers should not have to suffer the consequences of a company's mistake, especially when essential utilities are involved. I am asking College Station Utilities to review this situation, including the text message we received and my conversation with the supervisor, and reconsider how this matter was handled.

These guys are AWEFUL. I stopped service in my online account for the end of May. But they claimed…read moreI stopped service on June 7 - the day they are normally scheduled to read meters. They claimed I stopped service on the 7th - why in world would I do that if my lease ended May 31? I didn't - they just didn't want to schedule a separate reading and it cost me $20. I have NEVER had a positive interaction with them over the past two years whereas Bryan Utilities was super. My recommendation is live in Bryan unless you want the hassle of dealing with CS Utilities!!!

Bonfire Memorial

Bonfire Memorial

4.7(7 reviews)
0.6 mi

This is a beautiful memorial dedicated to the 27 students who were injured and 12 students who lost…read moretheir lives on November 18, 1999. I remember this incident when it occurred all those years ago. It's a very somber experience as you walk up the path to the place where the tragedy happened. There are three parts to this memorial: Tradition Plaza, the History Walk, and the Spirit Ring. Everything about this memorial is very intentional. The number of stones used, the number and positioning of the lights, the position of the portals, etc. all have meaning. I regret not reading the pamphlet before walking through the memorial. I actually wasn't sure if we could or should walk in the middle of the Spirit Ring, but there is a granite marker in the middle that indicates the exact spot of the last Bonfire Centerpole. The intentionality and representation would have been a lot more clear if I had read it when we first arrived. Each portal represents one of the students who perished that night. The portals face the direction of the respective student's hometown. Each portal has a portrait of the student and a written reflection. The majority of the students were only 18 or 19 years old. We toured the memorial later in the afternoon so the lights were barely visible. This memorial is very pretty at night, so I would recommend timing your visit after dusk. There's a parking lot right near the memorial and it's free, however it wasn't clear if a permit was needed. We had no trouble with parking on a Saturday, but double check the signage to be safe.

I was in College Station and decided to pay my respects to the individuals lost in the A&M bonfire…read morecollapse by visiting the memorial. This was the first time that I have been to the memorial. It was very touching how each pillar around the circle has information about each of the 12 students that were lost on that day. I felt that I learned more about each individual and it was a touching way to honor them by capturing them as individuals. There was a marker in the center of the circle with the date and time of the bonfire collapse. Coming into the memorial there is quotes and a poem at the entrance and you reach the monument by following a long gravel pathway until you reach the circular portion of the memorial. Overall was a very touching and moving way to pay tribute to those lost in the tragedy.

Photos
Bonfire Memorial - Circular memorial surrounding the bonfire area

Circular memorial surrounding the bonfire area

Bonfire Memorial - Entrance to the Spirit Ring

Entrance to the Spirit Ring

Bonfire Memorial - Marker stone

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Marker stone

United States Federal Aviation Administration

United States Federal Aviation Administration

1.0(2 reviews)
2.2 mi

Santa Cruz - Screw the FAA! This is a response to the…read moreletters written suggesting the unrest emerging from communities under the current FAA "Next Gen" implementation is a NIMBY (Not in my back yard) reaction. Until you have spent a few days under this new "jet freeway" to experience first-hand the exceedingly high decibel levels and extreme concentration of flights, I recommend holding back on judgment. The new SERFR One route redirection is far different from the previous Star BIG SUR Two route in both number of flights and lower altitude levels. The SERFR One change has created extremely higher noise levels occurring all day as well as throughout the night. In fact, studies indicate that over a two month period before this change this area had just 177 flights overhead. Since the SERFR One implementation over a two month period, flights have increased to an astounding 8,892... averaging to 147 flights daily!! And let's not forget the FAA conducted no environmental impact report prior to changing flight paths on us all. One important aspect of the FAA's roles is the "Developing and carrying out programs to control aircraft noise and other environmental effects of civil aviation" Instead the FAA's only due diligence to the affected cities and counties was to notify our representatives that there would be "no impact". They did nothing required It's critical to consider that the previous flight paths were much more dispersed and at higher altitudes or over different geographical terrain which caused far fewer noise exceedances. So I think it's safe to assume that anyone living under the old flight path, or anyone in general that has a problem with the Save Our Skies organization and its goals, ultimately has very little understanding of what has been taking place here as well as across the country. Mind you, the outrage is being heard loudly not only from residents from Capitola to Palo Alto, but also cities across the country. Other communities are considering following the lead from Phoenix and filing lawsuits against the FAA's multi-billion dollar Next Gen failure. Please note that the purpose of the FAA's new program of optimizing air space was to lower emissions, reduce flight delays, and utilize less fuel, all of which are not happening. Instead it has increased emissions, increased fuel usage, and had no decrease in flight delays. All this at the expense of the mental health of hundreds of thousands across the nation. This is not an annoyance issue as in leaf blower noise, this is a life-changing event for everyone effected. Before anyone criticizes the efforts to correct these wrongs by calling it NIMBY, which essentially translates into: "Shut up and stop complaining you pretentious whiners" you might want to do at least a little homework first. You might also want to ask yourselves who is standing up and demanding action from unjust governmental negligence and who is actually doing the whining. There's only one thing that is comparably frustrating as the noise from this Next Gen nightmare and that is reading these uninformed judgments disguised as opinions in the newspaper. Ignorance is to be expected but aggressive ignorance is intolerable. Please educate yourselves: www.saveourskies.com Michael

About Every 5 minutes or so i hear a jet fly over our house! When i am inside i think is that an…read moreearthquake? This has got to stop! I totally agree with Mike Leimbach, he said it perfectly!

Military Sciences Building- Trigon - publicservicesgovt - Updated October 2026

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