Absolutely horrible experience with this Crashpad company. AVOID AT ALL COST if you value you and your family's health and safety. Very obviously a money grab company not worried about actually caring for military personnel while here on TDY. I moved into the Rosehaven house right before a storm hit with very little crash pad availability so I tried to make the place work despite arriving to a filthy house ( I was informed it had sat vacant for months prior to my arrival and clearly not cleaned) with a broken bed frame, light fixtures falling off of the walls, moldy dishes in the dishwasher (which was also covered in mold), a broken kitchen faucet, fake leather on the sofa and chairs chipping off, trash can roll out bracket and dishwasher detached from the cabinets, and discovered significant yellow staining on every single mattress of the 7 mattresses in the house among multiple other things. The manager is not local and I could either wait multiple days to continue sleeping on a pee covered mattress until one was shipped or go get one for the company. I went and did so to feel safe. My boyfriend fixed a ton of things as the repair man was busy for multiple days as well. I cleaned for multiple days to try to get it in a livable state while I waited 11 days to get a cleaner on the property, having to ask multiple times on updates. The cleaners finally arrived and my security camera records them rummaging through drawers to include my underwear, resulting in the police escorting them off the property. While trying to get my things moved out of the property in between sims and school events, I had not one but THREE different people enter the locked bedroom I was living in while I was out of the house without any warning or heads up from the company. 3 different tenants were offered a room at the house while I still occupied it, before the company brought cleaners out or replaced any of the other 6 mattresses ( which I would guess are still the severely stained yellow ones that MAYBE have a new cover on them) Completely despicable, unprofessional and ridiculous throughout the entire time on property. I was additionally unable to make contact with the supervisor's number that was given to me. STAY AWAY FROM THESE PEOPLE. read more