Jay was super easy to get in touch with to arrange a pickup for my company's award luncheon . I…read morecalled and sent an email and received a quick reply, he provided a quote, pickup instructions, was on time and had a great personality upon arrival. He and his team brought 9 of the employees from the HNL airport to our meeting in Nu'uanu for about $100. We will definitely be using Aloha Airport Shuttle again :)

Easy peasy lemon squeezy! It was our first time using this company but everything went smoothly…read more Husband called to schedule a pick up from our house to the airport at 5:00am. Driver came on time and she drove us safely to the airport. Would definitely use this service again.

Waipahu Transit Center is the transfer point for individuals who want to go to Waikele, Ewa Beach,…read moreor Makaha. When the center was first opened there were restrooms for both the men and women to use. With my most recent layover visit at the transit I noticed that both restroom facilities were padlocked. My guess throughout the years the restrooms were hardly cleaned by the janitors and the facilities ended up having graffiti on the walls, the smell of urine, toilets not flushed, as well as lack of toilet paper, soap, and hand towel. Some days or nights there will be homeless individuals walking around the transit area...I tend to keep my distance when I see a homeless person that smell like urine or bad underarm smell. The Waipahu Transit Center is within walking distance to Times Supermarket, food establishments, as well as a gas station that has a car wash. One thing good about this transit center is that there is a security guard around to make sure that nothing else happens.

When it first opened up, it was really nice. The restrooms were clean and whatnot. Now, the…read morerestrooms usually have urine and fecal matter on the floor and sometimes in and ON the toilet seats. There are a lot of creepers that hang out around here as well. If I can get on the bus at a different stop, I'd do that instead of come here. The star is for the security guard that is very polite.

Why are bus stops around the US shelters for the homeless? Wahiawa is no exception. The transit…read morecenter could be so much cleaner & healthier, but it's littered with trash, the ground is sticky & gross. The City & County really need to bleach & pressure wash this place down on a weekly basis.There's a huge roof top parking lot but no one parks there, because it would mean taking the stairs or elevator where the homeless sleep, eat, use the bathroom & other unmentionable activities, it's nasty, scary & stinks. However, there is always security present. I've witnessed a few times where they had to ask a mentally ill person who's been tripping since the early 60's to leave & sleep it off. The buses run pretty much on schedule, the drivers are nice & informative. They drive like a bat out of hell so if you see them coming get the F out of their way. Other waiting bus riders usually tend to themselves which I like cause I dislike mindless little chit chat. You can find everything you need on The Bus website & other sites regarding fares, schedules & routes. The new Holo card is easy to use & reload.

I can't think of anything bad about this place except for not having a restroom (although I can see…read morehow maintenance can be costly) It provides a good amount of seats while giving you shelter from the sun/rain. There's a wonderful breeze that goes through. There's a security guard present at all times (I'm assuming? The latest I've been there was around 9pm) Overall it's a good place to wait for the bus.

Saturday October 17, 2025 On time…read moreAir conditioning weak 1 hour round trip Seat uncomfortably hard Nice facility No restrooms Nice view No traffic

First of all the pin for this station was over two miles away so I couldn't check in and yes I did…read moresend it the correct pin location. Well this one does have a park and ride just outside of the station it's not as big but a good size. It's basically right outside and passes over Aloun Farms which you can see the layout that's unique. Not sure what the purpose of this station but it's basically vacant in comparison to the others. Nothing much else to say at this one... Thank you!

The Pearlridge monorail is located in the Pearlridge Center which is the second largest shopping…read morecenter in Hawaii located in Aiea. It's a fun little train ride especially if you have younger children. It conveniently travels between Pearlridge "uptown" and "downtown". The rail cars are air conditioned which is a plus on a hot day. Not sure if it's true or not, but I heard that the monorail may be going away soon. Cost is one dollar each way.

It's our first time to try riding it with my daughter so I don't have any idea on where to pay the…read morecoins to after putting on a dollar. We were able to pass through the gate and I was thinking maybe we had to put the coins inside the rail and the next thing I heard of was a guy yelling over the intercom to embarass me and said that "you have to pay it is not free maam" when you could have politely said to put the coins in before you enter since he's freaking watching over a cctv instead of just watching me being so clueless in there. He said another word that I kinda dont remember but its about pay next time which is another embarassing moment instead of actually letting it pass since I already put the coin in. Now I would never even ride this rail again cause it's just too traumatic to be yelled at over something you can be educated in instead of being embarrassed of.

Whoever is answering the phone on this number +1 (808) 833-4222 needs a customer service training…read moreso she could talk professionally and stop yelling and blaming the parents of the children with special needs. Very unprofessional and rude. But the drivers and assistants are nice and friendly.

Called their private charter department for group transportation and wow the lady that i talked to…read morewas RUDE. Her tone from the get-go was just incredibly rude and offensive. I hope that they could hire some nice people with good customer service skills because the lady had none, no manners. This company appears to want to scare customers away and they're very good at it. If they don't know how to train simple skills like customer service, i can imagine competence level of the drivers. Will take my money somewhere else. Have some coffee, lady.

First time riding the Rail! Took my husband and boys today to ride the much anticipated HI mass…read moretransit system. It was a great experience overall! The husband works for the DOE so he knew the logistics of purchasing a Holo card prior to our adventure. Stopped by at a local 7-11 to grab adult Holo cards (kids Holo cards are NOT available at the stations and can only be purchased at Satellite City Hall or the transit centers). Luckily my boys were under the age limit, so no cards were needed for them. Adult rides are about $3 each way and factoring in our transfers, we were looking at around $7.50 per person. We drove from town to the Pearlridge station, then parked at the Park and Ride lot. About 14 stalls were available, visible and conspicuous from the main road. NO bathrooms at the stations. Trains run every 10 minutes. A friendly attendant was there to keep the premise safe and answer any questions. Trains were clean, safe, and well maintained. We were one of the few families riding the rail which made for a relaxing first experience! If they completed the line to end at Ala Moana, that would have been so convenient. If not in our lifetime, perhaps our boys will see it before their retirement! Lol

Clean, spacious, and cool! Must buy holoholo card to ride and it's reloadable. It cost $9.50 for a…read moreday pass, which is pricey for me. Fun ride and can't wait for it to be fully completed.

Wow ~ I'm surprise there are no reviews for this, I do hope I'm on the right site. THE CITY(OAHU)…read moreBUS - Da Bus. I been taking Da Bus since 1997 and there have been Sooo much improvements. All bus have "working AC" they now have phones to connect directly to central office if there are any problems in operation, ie: AC not working or engine problems. If Da Bus is operable they driver will continue route and inform passengers central is sending a bus and passengers to transfer on and give the destination. The rails for standing passengers have either been lowered or have handles that can be pulled down especially for short people like me lol. The seats are much more comfortable. The newer buses also have bell buzzers on certain poles again handy for standing passengers. If you're lucky they have FREE daily Star-Advertiser while you're on Da Bus. The Best Thing That Makes Me SMILE is days when I drive , I ALWAYS let a bus go if need to get back into driving lane, Than Got Those Bus That Has The MAHALO AND SHAKA UNIT BIG UPS TO THAT! If not those drivers that acknowledge their appreciation with a wave or SHAKA! Letting a bus in front of me is No Big Deal they will be getting off lane at the next bus stop which normally isn't that far ahead . Mahalo to ALL Drivers even if some are rude, they take people get to their destination as back in the day some places had no bus service and I think till today some still don't . Mahalo also to dispatch mechanics and ALL OAHU TRANSIT DA BUS THIS REVIEW ALSO GOES OUT TO THE HANDI-VAN STAFF!

Fantastic service and response. My husband and I have been using this service for years to travel…read moreto and from the airport from Mlilani. Ron and Cecilia are super dependable and communicative. Thank you

2/28 & 3/14/26 - I have been using this shuttle service back when Toyota vans and the Prius were…read morebeing used and the driver back then told me about the thousands of miles racked up and how dependable the vehicles were. Today, drivers use their own vehicles but the service is still dependable. Cecelia and Ron are quick to respond and communicate. I can call or text and get a response right away from one of them or the driver. Ty was the driver this time for both days and communication excellent. My "go to" every time I need a shuttle. Mahalo to a great team!

This is the 2nd time we have used King Airport Shuttle. Drivers communicate by text to provide time…read moreof pickup at your location--I asked for an earlier pickup and they accommodated. On return, they text instructions as to where we should meet the driver after we collect our luggage--very organized and coordinated! Such a pleasure tovm ride with them! Will definitely use them for future trips.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.