i went to Milex for the first time in Oak Forest.... I was treated with the utmost Respect. Carl welcome me with a smile he was very pleasant. The service rendered was very good. I will be giving my business to them in the Future. My Car drive like a New Vehicle. Thank you so much Milex(Carl) Sincerely A. Crawford read more

Scam practices with rude staff who are replying to these posts! DO NOT TAKE YOUR CAR TO THIS LOCATION. I brought my car to them 3/3/26 for a blinking check engine light. Not only did they charge me almost $500 for repairs without disclosing the full picture, they didn't fix the issue and REFUSED to give me a detailed, documented diagnostic report. "We told you over the phone" is shady business!!!!! The newer manager, Eric, is the reason this place is now getting consistently bad reviews. They used to be fantastic! DO NOT TAKE YOUR CAR TO OAK FOREST MILEX. read more

I brought my vehicle to Milex because it would not start. Throughout the process, I was in contact only with the manager, Eric Williams, who told me I would be contacted once they determined the issue. It took approximately one week for Milex to inform me that my vehicle needed a new battery. Three days later, Eric Williams called and told me the battery had been installed and that the total cost would be $600. When I arrived at Milex to retrieve my vehicle, he then informed me the price was actually $900. When I questioned this, he claimed someone else must have quoted the $600 price, even though I had only spoken with him. I explained that I only had $600 and that it was unfair to change the price after the work was completed. He refused to honor the original price and asked what I could pay. I offered $650, but he stated the battery alone cost $489.84 and said he would not give me a battery for free. When my friend, who is knowledgeable about vehicles, arrived and stated we would remove the battery and go elsewhere, Eric Williams then added a diagnostic fee of $164.69 that was not on the original invoice. The next day, I returned and paid the diagnostic fee in full. When we calmly asked about my old battery, Eric Williams stated he had given it to the company he purchased the new battery from. I was never informed of this nor did I authorize disposal of my property. When questioned, he raised his voice, called us "goofys," falsely claimed we were threatening him, and refused to return my car keys despite payment. Police were called. After removing my vehicle, my new mechanic informed me that a Milex technician removed screws belonging to my car, causing additional damage and repair costs. I am extremely dissatisfied with this service and am considering legal action. This complaint is to document these events and prevent similar treatment of others. read more

I tried Milex for the first time for a flush and fill. No problems there. The staff (John) was attentive and polite. Although is was just a preventative measure, they also did a free visual inspection of the exhaust system, among other things they checked. I will use them in the future and continue rating my new experiences as I go. read more

We have been taking our cars here for about 10 years. Terry and Tom are the most honest and trustworthy guys in the business. The first time I took a car there was after NTB told me I needed $1,000 in work done on my car. Terry looked at it and told me they were crazy! They are both super knowledgeable in what they do and are a complete car care facility. If you need something done they will tell you, if you don't they are always honest and will tell you that too. If your brakes have more life in them they won't just replace them to make a buck off of you. They always deliver when promised and educate you about your car. These guys are the only ones we let touch our cars! read more

I have been going to Terry for all of my car needs since I moved to the area a year ago. He is honest, trustworthy and amazing at what he does. I have never had a problem with getting an appointment. My car is in great hands and has never run better! read more

There's not many repair places that I leave feeling good. Lets face it car repairs suck! These guys at least leave me knowing that I am getting it done right & that it actually needs to be done. P.S. I don't throw around 5 star reviews too often but you guys earned it more than one time. read more

I have been going to the Roche brothers (Terry and Tom) and they are the most honest and knowledgeable mechanics I have ever dealt with. If you need a great mechanic, please stop by Milex and see Terry or Tom, and you will be taken care of by local folks that are knowledgeable and honest. read more

I have been going to MILEX for the several years. Terry and Tom Roche have been able to diagnose any problems I have had with my vehicles and fix them quickly. Their prices are competitive and their service is great. I know I can trust their work and am confident they will not recommend work that is not necessary. This is very important to me since I do not know much about automobiles. The few times I have waited for service to be completed, I found the customer area to be clean with comfortable seating and plenty of reading material as well as TV. If this were a restaurant review, this would be a five star one! read more

I took my Buick enclave in recently as it was loosing power. They fixed my water pump same day. Called me with updates. I've taken my various cars to them over years...even since high school. Terry and Tom are definitely good guys and good at what they do. I wouldn't go anywhere else. read more

Most honest guys in the business. I wouldn't take my car anywhere else. They won't sell you on unnecessary work and are completely up front on what needs to be done. read more

I have been taking my cars here for close to 30 years. Their are honest and fair. They have never steered me wrong. Highly recommend this business read more

We have been bringing our cars here for 30 years. We followed Terry and Tom from their previous employer down the street. I trust them with every car to find and fix the problem, in a fast, efficient manner. Their prices are fair and reasonable. I now take my 3 sons cars there when they need attention. I recommend them to everyone. read more

Finding an honest mechanic feels a little bit like winning the lottery. I have been taking my vehicles to Milex for many years and have never felt that I was overcharged or was told to do anything that was not needed. Tom & Terry are talented, honest businessmen. If you are looking for someone to repair your car, check them out. read more

I have been going to MIlex exclusively for the past 14 years - NOBODY else has ever or will ever look at my car! They are honest and fair. I never have to question whether or not what they tell me is wrong or that they are just trying to make a dollar. The very first time I went there - I called and made an appointment to get new brakes. They called me and told me my car was done - when I went to pick it up they told me that my brakes "just squeak" (k it was a pretty cheap car!) and to come back in xx miles. They could have given me and charged me for new brakes and I never would have known they just needed an adjustment. I have gone to them ever since! They are great!! read more

My first experience with Tom and Terry was about 25 years ago. I had a newer car (about 2-3 years old) that was out of warranty due to high mileage. The car needed a $600 repair for a problem that was the result of a design flaw. Tom gave me the talking points to use with the dealer and as a result the dealer covered the repair. Helping a customer in this way is extraordinary! Honesty and integrity at their best! High quality repairs at fair prices. Always. read more

We have used this business many times and are very satisfied , Terry will not suggest work that doesn't need to be done. Honest and reasonably priced!! read more

Wife took her truck there for the bad BP gas - they told her she was hearing things, and that the truck was fine. The truck died on 294 because of the gas. Then we took it for brakes on the truck - was told the caliper was sticking because of the excessive heat, and should be fine after. A week later, brakes were sticking again. Same problem. Finally, about $1,500 later, we found out from Firestone (when the brakes were stuck again, a year and half later) that Milex never replaced the caliper. read more

Terry and Tom have been working on my cars since 1993. They are very honest and fix only what is necessary. They are excellent techs. and fix it right the first time. I recommend them to everyone. read more

These guys are great. I had problems that 2 other shops couldn't find, and they fixed it in a few hours. I won't take my vehicles any where else. read more

I've been their customer for over 10 years. My husband trusts only them, and that is saying a lot. Honesty is their policy-they won't hit you with a bunch of fabricated "add on's" to your repairs. I went to a well known tire shop for an oil change. Was told that I needed over $1000.00 in miscellaneous repairs. I showed the checklist to Tom. He shook his head and fixed what needed to be fixed and my bill was a little over $200.00. Highly recommended. read more

Have been going here for a couple years now and they are the best. High quality work at affordable prices. They are as honest as you can get! I highly recommend them for all car repairs! read more