I was really looking to pick up a pair of black RayBan Wayfarers. Being a kid of the 80's I lusted…read moreafter a pair of these for years. Finally, I decided to take the plunge and fork out a tiny fortune for a pair. I wanted sunglasses and I wanted pair I could actually see in which would mean I would need my prescription added to them. I couldn't find a local optometrist who could fit me in a pair of RayBan Wayfarers. Eventually, I decided to put my trust in LensCrafters. I had visited one once before when I was tasked with replacing a pair of crushed eye glasses after late night partying in Las Vegas. I stopped into LensCrafters with prescription and RayBan model number in hand. They immediately set me down and the process began to adorn my face with classic cool fashion. Within an hour I walked out with a pair of hot looking Wayfarer prescription sunglasses. After a few days my wife realized that I may have gotten the frames a size too small. OH NO! I thought all was lost. I was ready to throw my hands in the air and just rock tiny frames and look like a goof around town. However, I remembered the sales lady said I could return them if I did not like them. Whew.. I decided to pay LensCrafters a visit this time with tiny Wayfarers in hand. I explained to the sales person what happened and pointed out they were too small. I also did a bit of research on the inter webs and found there was a larger size Wayfarer frame available. Thank goodness I am not the only person in the world with a larger sized dome. The good souls of LensCrafters were able to order those larger frames and fit me. The staff was extremely helpful and pointed out the pros and cons of all the available options. Within a week I was rocking my new proper sized RayBan Wayfarers. Things were going great; and in the event my future got so bright I'd actually have shades... A pair of classy prescription RayBan Wayfarer shades!. Sweet!

I use to expect three things from LensCrafters. Speed, accuracy,and quality. Now that they have…read moreno employee to support their stores they speed is slow. I had to wait a week. What happened to an hour? Accuracy the took accurate measurement of my eyes relative to the frame for my stigmatism, they stopped that and I have headaches. I have went back for adjustments and the customer service is slow because again lack of employees. Quality is poor to my wife bough lens and they had bubbles. We bought the warranty and we were told after one replacement the lens would not be covered. If I wait a week now I expect perfect quality at this price and time. I will visit again in a few weeks if things are not changed I am moving on and telling my friends LensCrafters is not the same. If you are wondering why people do not shop their any more look at what you have changed and go back or listen and improve.

The lady working the desk was very nice, but my experience was not. I booked my appointment online…read morewhich told me i can get glasses the same day as my exam. When i showed up to my appointment they said "we don't do that right now". They even have a sign posted currently inside their store which clearly states "same day glasses when you shop in store".

My son broke his frames and his eye doctor could not get new frames for two weeks. We walked in…read morewith his prescription and in 24 hours he had two new glasses. He was very pleased with the style and quality.

Had a great experience at Eyemart. Dr Payne was really good and thorough with the checkup…read more Evan Tomes, the assistant manager was excellent - courteous, helpful and pleasant. I really appreciated his time and patience. It was a great experience. I'll be back next year for my annual exams and glasses.

Got there 30 minutes before my appointment still had to wait 2 hours to see doctor after several…read morewalk ins went ahead of me! Was in exam room 30 minutes before saw doctor exam took exactly 3 minutes then the tech(angie) that helped get lenses couldn't do math gave me wrong price, then measured my eyes was with her 5 minutes total she was very rude . I wait a hour go back get my glasses I can't see out of them apparently measured wrong and that's why I couldn't see doctor wouldn't look at me again they finally said they redo lense come back in a hour so I come back in a hour get glasses still can't see so I'm out 6 hours and $213 and still don't have new glasses just ones I can't see out of but they compensate me a free year warranty on glasses I cant see out of!!! Place has gone down hill i wouldn't recommend anyone go there

This place is awful and I will not return my side shields were not delivered with my Safety Glasses…read more(Primary Part) and they said they ordered them but couldn't show me an invoice showing that to be the case. The Manager is clueless and I'm pretty sure did not tell the the doctor the issue, kinda funny how there weren't any side shields in the building until I wanted my money back and the the doctor called me. I still want my money back for the extras. Poor customer service!!!

This past Saturday was my first visit here. Except to come in and get the refund I am due, this…read morewill be my last visit. I bring in my prescription, select frames and lens options and provide insurance information. I am give a price that is to be my part after insurance. Two days later a very nervous individual stumbling all over themselves on the phone, calls saying I owe an additional $130 dollars, because they did math wrong. One would think a professional office, would have double checked calculations and assured everything was correct before collecting payment. By their own admission the fault was not mine and it wasn't my insurance, but it was clearly their own error. So now because of their employee's error I have to deal with the inconvenience of readjusting my schedule to pick up a refund or pay more for thier "mistake" This is all shady to me.

I will NOT be back. I received my glasses and they were not useful to their purpose. Got a lot of…read moreflak from them when I asked for a refund. They would not honor their guarantee. STAY AWAY FROM THEM FOR YOUR OWN PIECE OF MIND.

Very deceptive about everything things you should know you are most likely having a telahealth…read morevisit but they don't want you to know this was never informed of it but it says it on the website somewhere if you leave a bad review the manager will blame all your problems on you and she thrives to make the rest of your dealings complicated her name is Amanda by the way

Dr. Sharp has been my family's optometrist for ten years. Not only is he a great doctor, always…read moregiving a thorough eye exam, but he truly cares. He is especially kind and patient with my kids and 90- year-old grandmother.

From the owner: -Primary Eyecare/Optometry -Spectacles & Contact Lenses…read moreincluding toric (astigmatism), bifocal, gas permeable -Conditions/Diseases of the eye including Glaucoma, Cataracts, Diabetes and retinal disease

horrible eye doctors. i have been wearing glasses since elementary school. I also suffered a stroke…read more8 years ago. My eye sight has never changed for the better. when I questioned that and they blew me off and I picked up glasses that I could see out of and had to redo the exam not once, and not twice but three times to end up with the exact same lenses in only a new frame. waste of money. these doctors must have got their degrees out of a cereal box.

Assistant Julia was very helpful and helped to choose complex lenses, explained everything. The…read moreexamination was very thorough and professional.

Office manager brandy is rude and obviously does not know how to do her job correctly. Ordered a…read moreyear supply contacts for a first time user who is a 10 year old boy without our ok on this, and unfortunately that type did not work for him. Gave us 3 different prices on how much our insurance coverage/ what we needed to pay. Was rude on phone and would not own up to her mistake, and when trying to have this fixed she kept calling our son wrong names also ordered his contacts for the second time in the wrong name. Will not return there again.