Had surgery in both eyes for cataracts. Paid $2800.00 extra for both eyes for the best lenses. Wish…read moreI hadn't done it , still having problems Seeing. Having to wear glasses for close up reading. I feel like I wasted my money. Rachel W.

Staff is absolutely amazing. They made me feel extremely comfortable during my Lasik surgery. They…read morewalked me through the surgery step by step to make sure I was okay and comfortable. Dr. Malitz team is the best of the best. Would absolutely recommend Dr. Malitz to anyone needing Lasik surgery! Very professional and you can tell his mission is to help people's eyes be the best they can be. The surgery was truly life changing!

I guess it's official - I'm officially old-AF. I have noticed a little trouble reading as of late,…read moreso I made an appointment for a first-ever eye exam. Reading off little letters, eye drops, struggling to keep your eyes open through the blinding lights, the whole "which is better - A or B" contraption - it is all something of a blur. All I know is following the battery of exams, the doctor, Dr. Weyer, concluded, I am in need of bi-focals. I just stared at him for a minute while I processed what that meant. When my witts returned to me, I queried, "you mean I need the same proper glasses my dear old grand dad sports?" I then spent an hour trying to find frames that I could learn to live with. I found a few options: Nautica, Burberry, and Calloway. As I was trying on one pair of squared thick black frames, one of the assistants said, "Those make you look like a professor." Dryly, I said, "I am a professor ... so ... these make me look normal then, do they?" I settled for a blue frame from their Nautica collection. They are not huge, but large enough to support a normal upper half as well as the Hubbleness of the lower bifocal half. So there we are - one week later and I just received my new proper glasses. I am getting used to them; when they are on, I feel as if I have a full face motorbike helmet on. Although this has been an unwelcome milestone along the aging process, the employees at the Vision Care Center were extremely friendly, helpful, and patient. Vanity aside, I can see, so I guess that is the most important thing.

My first visit to The Vision Care Center was a positive experience. Reception intake was…read moreefficient. Nominal wait time (less than 10min past appt time) before I was greeted by my optical technician, Janie. My history was reviewed and the preliminary assessments were performed. Janie performed hand hygiene prior to administering eye drops. (although this is standardized and should never be skipped, I always recognize and thank my care providers for adhering to hand hygiene practices!) Dr. Green was my optometrist today. He was pleasant, thorough and professional. He, too, performed hand washing prior to conducting the exam. Adequate time was given for my questions to be answered. My Rx had not changed, so of course there was no need for new glasses. I was provided a copy of my renewed eye prescription without having to ask for it. Absolutely no pressure to make a purchase of new frames/lenses - it was totally up to me. I plan to return to The Vision Care Center for my next annual exam.

I had an appointment with Dr. Taylor today. She is an excellent eye doctor. I felt it was the…read morebest eye exam I have ever had. She is very knowledgeable and personable. I will definitely recommend her to friends and family.

Great people, great place! I go there regularly and have never had an issue. The cost is no…read moredifferent than you'll find elsewhere without going to a discount lens shop. They aren't a one-hour service. They actually care and get it done correctly. I'll continue using them while I'm in this town.

This place is awful and I will not return my side shields were not delivered with my Safety Glasses…read more(Primary Part) and they said they ordered them but couldn't show me an invoice showing that to be the case. The Manager is clueless and I'm pretty sure did not tell the the doctor the issue, kinda funny how there weren't any side shields in the building until I wanted my money back and the the doctor called me. I still want my money back for the extras. Poor customer service!!!

I have been going here since I was a child. Both doctors are very knowledgeable and friendly. The…read moreoffice staff is very helpful and provide excellent customer service. I would highly recommend this practice.

I have been a loyal customer at this office for a long time and can say the optometrists are…read morewonderful. Stacy ,who works with optical contacts, is very patient and helpful when assisting new contact wearers. Recently , I have received terrible customer service concerning eye glasses pick up so my recommendation is have your eye exam here but just get your prescription and buy your glasses somewhere else. It will be cheaper and you'll receive better customer service. For some reason there seems to be a high turnover rate for front desk workers and optical workers. I don't normally take time out of my busy schedule to write reviews but I want to prevent others from experiencing bad customer service when ordering and picking up glasses.

Dr. Meyer is so wonderful. He helped my 10 year old son learn how to put in contacts. He is…read morepatient and caring. My family and I love Family Eye Care of Newburgh!

Had struggles finding glasses for my family. Very…read moresatisfied with the quality and care of Family Eye Care.

The customer service representative said to me, "kill yourself." When I objected, he repeated it…read morefour more times - proudly. I had good experiences here previously, but I will never return after this experience.

The lady working the desk was very nice, but my experience was not. I booked my appointment online…read morewhich told me i can get glasses the same day as my exam. When i showed up to my appointment they said "we don't do that right now". They even have a sign posted currently inside their store which clearly states "same day glasses when you shop in store".

They just don't care I booked an appointment with them and…read morethen I had to reschedule it because of a death in the family. Then I had a conflict with the second appointment so I had to reschedule it again. The third time I actually made the appointment but when I got there they told me that the doctor wouldn't see me because I had missed the two previous appointments. So I made an appointment with Ohio Valley Eye Institute and they setup my appointment right away. I've been told that Talley Eye Institute makes patients wait for hours. They're rude and unprofessional. I wouldn't recommend them to my worst enemies.

I saw Andrew Strand. Strand behaved in an arrogant, condescending manner. He had little…read moreinteraction with my mother who was his patient and showed no empathy or understanding. He was defensive and dismissive when I asked 2 questions trying to understand my mother's current condition and plans for future treatment. I was nothing but respectful and curious. He accused me of arguing. (???!!) As we left the appointment, he made a wisecrack about needing more coffee. I've never been treated this unprofessionally by ANY "medical " personnel. He casts a completely negative impression on Talley Eye Institute. Never again.