The staff was very friendly and caring.Totally respectful.Their equipment is state of the art with…read moresuch precision.I travel 66 miles so I get the best care and results for my vision.Dr Kim has been my Dr for over 20 yrs.l'm so grateful she is such a perfectionist at her job. Thank you to the whole team, Mick

Dr. Kim is very rude and condescending. She was impatient and I would never return nor recommend…read morethis place to anyone due to this. Please consider going somewhere you are appreciated as a patient.

The lady working the desk was very nice, but my experience was not. I booked my appointment online…read morewhich told me i can get glasses the same day as my exam. When i showed up to my appointment they said "we don't do that right now". They even have a sign posted currently inside their store which clearly states "same day glasses when you shop in store".

My son broke his frames and his eye doctor could not get new frames for two weeks. We walked in…read morewith his prescription and in 24 hours he had two new glasses. He was very pleased with the style and quality.

I was really looking to pick up a pair of black RayBan Wayfarers. Being a kid of the 80's I lusted…read moreafter a pair of these for years. Finally, I decided to take the plunge and fork out a tiny fortune for a pair. I wanted sunglasses and I wanted pair I could actually see in which would mean I would need my prescription added to them. I couldn't find a local optometrist who could fit me in a pair of RayBan Wayfarers. Eventually, I decided to put my trust in LensCrafters. I had visited one once before when I was tasked with replacing a pair of crushed eye glasses after late night partying in Las Vegas. I stopped into LensCrafters with prescription and RayBan model number in hand. They immediately set me down and the process began to adorn my face with classic cool fashion. Within an hour I walked out with a pair of hot looking Wayfarer prescription sunglasses. After a few days my wife realized that I may have gotten the frames a size too small. OH NO! I thought all was lost. I was ready to throw my hands in the air and just rock tiny frames and look like a goof around town. However, I remembered the sales lady said I could return them if I did not like them. Whew.. I decided to pay LensCrafters a visit this time with tiny Wayfarers in hand. I explained to the sales person what happened and pointed out they were too small. I also did a bit of research on the inter webs and found there was a larger size Wayfarer frame available. Thank goodness I am not the only person in the world with a larger sized dome. The good souls of LensCrafters were able to order those larger frames and fit me. The staff was extremely helpful and pointed out the pros and cons of all the available options. Within a week I was rocking my new proper sized RayBan Wayfarers. Things were going great; and in the event my future got so bright I'd actually have shades... A pair of classy prescription RayBan Wayfarer shades!. Sweet!

I use to expect three things from LensCrafters. Speed, accuracy,and quality. Now that they have…read moreno employee to support their stores they speed is slow. I had to wait a week. What happened to an hour? Accuracy the took accurate measurement of my eyes relative to the frame for my stigmatism, they stopped that and I have headaches. I have went back for adjustments and the customer service is slow because again lack of employees. Quality is poor to my wife bough lens and they had bubbles. We bought the warranty and we were told after one replacement the lens would not be covered. If I wait a week now I expect perfect quality at this price and time. I will visit again in a few weeks if things are not changed I am moving on and telling my friends LensCrafters is not the same. If you are wondering why people do not shop their any more look at what you have changed and go back or listen and improve.

I will NOT be back. I received my glasses and they were not useful to their purpose. Got a lot of…read moreflak from them when I asked for a refund. They would not honor their guarantee. STAY AWAY FROM THEM FOR YOUR OWN PIECE OF MIND.

Very deceptive about everything things you should know you are most likely having a telahealth…read morevisit but they don't want you to know this was never informed of it but it says it on the website somewhere if you leave a bad review the manager will blame all your problems on you and she thrives to make the rest of your dealings complicated her name is Amanda by the way

Had a great experience at Eyemart. Dr Payne was really good and thorough with the checkup…read more Evan Tomes, the assistant manager was excellent - courteous, helpful and pleasant. I really appreciated his time and patience. It was a great experience. I'll be back next year for my annual exams and glasses.

Got there 30 minutes before my appointment still had to wait 2 hours to see doctor after several…read morewalk ins went ahead of me! Was in exam room 30 minutes before saw doctor exam took exactly 3 minutes then the tech(angie) that helped get lenses couldn't do math gave me wrong price, then measured my eyes was with her 5 minutes total she was very rude . I wait a hour go back get my glasses I can't see out of them apparently measured wrong and that's why I couldn't see doctor wouldn't look at me again they finally said they redo lense come back in a hour so I come back in a hour get glasses still can't see so I'm out 6 hours and $213 and still don't have new glasses just ones I can't see out of but they compensate me a free year warranty on glasses I cant see out of!!! Place has gone down hill i wouldn't recommend anyone go there

This place is awful and I will not return my side shields were not delivered with my Safety Glasses…read more(Primary Part) and they said they ordered them but couldn't show me an invoice showing that to be the case. The Manager is clueless and I'm pretty sure did not tell the the doctor the issue, kinda funny how there weren't any side shields in the building until I wanted my money back and the the doctor called me. I still want my money back for the extras. Poor customer service!!!

This past Saturday was my first visit here. Except to come in and get the refund I am due, this…read morewill be my last visit. I bring in my prescription, select frames and lens options and provide insurance information. I am give a price that is to be my part after insurance. Two days later a very nervous individual stumbling all over themselves on the phone, calls saying I owe an additional $130 dollars, because they did math wrong. One would think a professional office, would have double checked calculations and assured everything was correct before collecting payment. By their own admission the fault was not mine and it wasn't my insurance, but it was clearly their own error. So now because of their employee's error I have to deal with the inconvenience of readjusting my schedule to pick up a refund or pay more for thier "mistake" This is all shady to me.

Wasted my time and sent me into furthur heart failure by getting me so upset because they didn't…read moreknow how to contact my insurance company correctly to get my glasses made. Told me something totally wrong. Wasted another hour with my insurance company myself to be told that this company has no idea what they were supposed to do. thanks for wasting my short months i have left and now i'm too blind to see it

Dr. Embry has been my doctor for 15 years. He is excellent. He explains things well and is on top…read moreof any problems I may be having. I recommend him to anyone I talk to.

I guess it's official - I'm officially old-AF. I have noticed a little trouble reading as of late,…read moreso I made an appointment for a first-ever eye exam. Reading off little letters, eye drops, struggling to keep your eyes open through the blinding lights, the whole "which is better - A or B" contraption - it is all something of a blur. All I know is following the battery of exams, the doctor, Dr. Weyer, concluded, I am in need of bi-focals. I just stared at him for a minute while I processed what that meant. When my witts returned to me, I queried, "you mean I need the same proper glasses my dear old grand dad sports?" I then spent an hour trying to find frames that I could learn to live with. I found a few options: Nautica, Burberry, and Calloway. As I was trying on one pair of squared thick black frames, one of the assistants said, "Those make you look like a professor." Dryly, I said, "I am a professor ... so ... these make me look normal then, do they?" I settled for a blue frame from their Nautica collection. They are not huge, but large enough to support a normal upper half as well as the Hubbleness of the lower bifocal half. So there we are - one week later and I just received my new proper glasses. I am getting used to them; when they are on, I feel as if I have a full face motorbike helmet on. Although this has been an unwelcome milestone along the aging process, the employees at the Vision Care Center were extremely friendly, helpful, and patient. Vanity aside, I can see, so I guess that is the most important thing.

My first visit to The Vision Care Center was a positive experience. Reception intake was…read moreefficient. Nominal wait time (less than 10min past appt time) before I was greeted by my optical technician, Janie. My history was reviewed and the preliminary assessments were performed. Janie performed hand hygiene prior to administering eye drops. (although this is standardized and should never be skipped, I always recognize and thank my care providers for adhering to hand hygiene practices!) Dr. Green was my optometrist today. He was pleasant, thorough and professional. He, too, performed hand washing prior to conducting the exam. Adequate time was given for my questions to be answered. My Rx had not changed, so of course there was no need for new glasses. I was provided a copy of my renewed eye prescription without having to ask for it. Absolutely no pressure to make a purchase of new frames/lenses - it was totally up to me. I plan to return to The Vision Care Center for my next annual exam.