I'm always on the hunt for the best Taco Tuesday deals, so when I saw this place offering $1 tacos,…read moreI had to check it out! The food itself was okay, but the service really needs improvement; the attitude and shady behavior of the staff made me never want to come back, even with such a good deal.
When we walked in, I stopped at the front to ask about their specials to confirm they were still active. The lady told me all meat options were included, then told us to grab a seat. They brought out chips and salsa, which were really good, but the portion of chips was tiny. We skimmed the menu quickly and were ready to order.
When the waitress came back, we asked for more chips. She agreed and brought another small basket without mentioning any extra charge. On our third request, while still waiting for food, she suddenly told us chips would cost extra. I thought, okay, maybe after two baskets that makes sense, but it should've been clear from the start.
We ordered our tacos, but during that process she told us lengua wasn't part of the special and would be $3.09 per taco. That confused me, since I had asked earlier and was told all meats were included. I declined the lengua because I didn't want to pay $3+ for a small taco. Food took a while but came in decent portions. However, they still brought out a lengua taco, even though I had specifically declined it. She took my plate back to the kitchen to remove it. Some of the meats tasted a bit grimy, but I was trying cuts that were new to me. My favorites were the beef birria and tripa, they were delicious! That said, eating the meat on its own was VERY salty.
When we went up to pay, they charged us $4.50 for extra chips. At this point, I was already irritated with their lack of communication and service. My friend paid, but when I noticed they also charged for the lengua taco that had been returned, I was FURIOUS. I walked back to demand a refund. All the staff knew that taco was taken back, so why would they try to charge us for it? She apologized and said they "forgot"... but there were only three tables in the restaurant. How do you forget to check the total before charging customers?
We didn't notice it at the register because it was a Square terminal, which only shows the total and doesn't let you scroll through line items. Later, I read other reviews and realized many people had similar experiences. The tacos themselves are fine, and I would have enjoyed the meal if the staff hadn't acted like scammers. Just beware before you go.
