I cannot say enough positive things about this company. Their professionalism and customer service…read moreare beyond compare. I was in a jam and they really helped me out. I will never go anywhere else for my car repairs. Ellen

Trustworthy and reliable, I felt like they cared about doing good work. I'd feel good about coming…read moreback.

The absolute BEST car buying experience I have ever had in 45+ years of car buying! These guys GET…read moreIT! Fom the time I spoke with Sandy the receptionist.. to taking delivery of the vehicle ...I was treated with courtesy, respect and a willingness to answer ALL my questions. Special Thanks ...to Chad (Sales Manager),Randy( the 'paperwork guy") and my sales guy Jeremy. I actually called Jeremy on his day off to get the vehicle VIN#. He answered and it sounded windy. He was fishing with his buddy on a lake!! (LOL) Within 15 minutes I got a text with the Vin #!! That level of responsiveness is RARE these days. I drove up from Milwaukee area... not really sure how things would go. BOTTOM LINE ....It was well worth the drive!!!

I went in to check out a Honda prelude. Admittedly it's a difficult car to find. I asked if I could…read moretest drive the car and was told no. The reason they gave was "it's a hard car to find and they sell really fast, if you don't buy it what if the next guy wants no miles on it". It's a baseless argument. The car is only 42k, with just 200hp. It's not some exotic sports car, it's a fast selling hybrid. Maybe I would have bought it but there's no way in hell I'll ever "buy first drive later". I can't recommend enough just how unpleasant that is for me. I can't even imagine how they're supposed to make a sale without a test drive.

Very Deceitful, used vehicle was listed in great condition but when we had the vehicle washed there…read morewere dents, bumper damage, deep scratches, auto. tail gate does not operate; they blamed on the cold even though it was parked in the garage. Never washed for pick up to hide all the damage the car had so we would not notice. Blamed the cold for not washing even though it was parked inside. Carfax had it down for NO Damage and Greenville even gave me the report knowing it had damage and non-working items, told me to submit through the warranty to have repaired. Buyer Beware !!!

Finally dropped off the car in the morning. Picked it up in the afternoon. Called them at 3 due…read moreto a very busy day. Picked up at 4. Rear Brakes are replaced. Prices was half of the dealer mechanic. A+ Recommended!

Had an issue with my vehicle and they called with an explanation of what was critical and what…read morecould wait. Repairs done before requested time and for less than what the estimate was. Highly Recommend.

Over the years, I have used auto aces multiple times for multiple cars. I find them to be a bit…read moremore expensive than other mechanics in the area, but I use them because they are close to home. I needed a repair done, and called over a week in advance and spoke with Cheyenne. She said that my vehicle would be done for sure in one day so we made an appointment for the following week. So, I dropped my car off the night before to have to looked at right in the morning. I got a call at 8am that they looked at my car, and this is what it needed and would be done later in the day. I called back at 5:15pm, and the guy that answered the phone told me it wasn't ready yet. I asked him when he thought it would be ready, and he instantly got an attitude with me. I don't think my question was unreasonable nor did it get angry that it wasn't ready. He starts rattling off everything they did, and what they still needed to do. I'm not unintelligent when it comes to car repairs, and I know what they needed to do should have taken 4 hours tops. Why they had my car all day and then get mad when I ask a question was really weird. He then told me my car would be ready in the morning- even though I was told twice it would be done the same day, whatever I had the next day off anyway. Later in the evening Cheyenne calls me to tell me that my car is ready. So we went to pick it up, and at least it came in under budget. I always find her very pleasant and knowledgeable to work with. The guy however, was a world class asshole. Based upon that interaction alone, I won't bring my own car here anymore, but others in my household probably will. When you are shelling out a few grand for a repair, you kind of expect to at least get a phone call if they are running behind in the repair time. And they damn well better be nice when you call for an update!

Unfortunately, had to take my car in for service again. The team was amazing with how thorough and…read morequickly they did the repair very informative when explaining the issue and how it was going to be fixed and in a super timely manner. I can't say enough about how the professionalism, service, business presentation are what you hope for when needing help. Everything is top notch. If you're looking for that auto repair shop that you can trust looking no further, this is it their prices can match or beat anybody for the quality of service that they give you . Keep up the great work and never change , don't fix what ain't broke. You guys do it right.

Took my car in for an AC check and while I was waiting, the staff were incredibly kind, helpful,…read moreand accommodating. The lobby area was great to get some work done or wait around. When they were done, they walked me through everything they found very clearly, answered my questions, and let me know what I needed to address the issue. They also filled my tires for me before I left! I would definitely recommend this place and will go back for any car issues in the future.

I just recently moved to GB and found these guys on Yelp…read more I've had an obnoxious squeaking in my car for a while now and I saved up a chunk of cash to get it fixed. About $1,000. I took it in to them to get it diagnosed and they told me it was my upper control arm and it would only be like a $250 fix. Fantastic. They then told me that my brakes were down to pretty much nothing and they would need to be replaced. This is something I could've done on my own for much cheaper but since I had the cash, I figured why not just have them do it, they were all very nice and it looks to be a relatively new business, so I told them go for it. With the brakes added on my bill was now $1,100. Over my budget, but again, no biggie they seem like good guys. When I picked it up and drove it home I noticed pretty much immediately that the squeaking wasn't even so much as muffled, it was not fixed at all. I'm not sure why they wouldn't test drive it after to make sure that the problem was fixed, especially because that's the whole reason I brought it in. Shortly after this my car starts beeping at me nonstop saying that my parking brake is on, and when I try to turn it off it says parking brake function is limited and to service immediately. Now, this could definitely just be a crazy coincidence, but the timing of them just replacing my brakes and then that happening is like I said, crazy. So I call them up and talked to the owner and he told me to bring it back in and they would make it right. They then told me that the parking brake wire got frayed somehow and they fixed that up free of charge. Great, thank you. But they then told me that the squeaking was actually the Lower control arm. This control arm is DOUBLE the price of the first one and that's at their cost. $513. If I knew this the first time I went in I would have just got that replaced and done the brakes myself. So instead of a 1-2 day $500 fix, I spent over $1600 and they had my car for about a week all together. When I picked it up I asked who I believe was the owner to take it for a drive to confirm there was no squeaking, and he said no problem. I planned on telling him that I was pretty upset and wanted him to work with me on the price considering it doesn't even seem like I needed the initial control arm they put in. I was gone for 5 minutes and when I came back the employee told me he had just left. So I'm pretty ticked off about that too. All in all, like I said everyone I spoke with was very friendly. Other than that I honestly feel completely ripped off by these guys.

Excellent customer service, fair prices and the staff were honest. Went in for a simple oil…read morechange and just asked them to check the tires and breaks and was told new tires aren't necessary now and breaks were good. Was originally going to get a tire rotation and was advised it wasn't necessary. Very appreciative of the servic, would definitely recommend!

Excellent service, friendly staff, and above and beyond work. Had a brake job, found there was a…read moredefect in the pads and they replaced them without question. They also picked up my car and brought it back. Wonderful place. Definitely recommend!

A fair price brought me to get my exhaust fixed, but their honesty kept me coming back…read more I just needed a patch weld on my exhaust, but after doing it the car was still making a lot of noise. I brought it back and it was found that I needed a new seal as well. They apologized and gave me a discount because they didn't catch it the first time. I have also had my brakes checked there, and was told at the time they didn't see a reason to replace anything. They showed me what things were looking like, and what to watch out for so I would know if it needs to come back in. No charge! When the time came to work on my brakes you can bet I went back to them. There is no up selling here, they do the work that's needed, and charger a fair price for it. They have become my go to shop.

The owner & employees are amazing. They do fantastic work at reasonable prices. Everyone at East…read moreside is friendly and great at customer service. I highly recommend them and I give them way more then a five star's review. I will continue to do business at East Side Exhaust.