They were neat, efficient and very quality conscience. Refinished my maple floor and am very…read morehappy. I will definitely use them again. Nice job in Sylvania,Oh.

I don't usually leave reviews but Eddie's Hardwood Floors just finished my floors and I love the…read morework they did, I had to give them a huge TIP! The men were so caring and carefully went through each step and I love their work. They are true professionals & I will tell all my friends about them. Service was great and got everything done in a manner time.

I believe this company is capable of doing a satisfactory job & the owner is particularly motivated…read moreto do so prior to being paid. The overall quote was reasonable & I had no problems until the point that I was dissatisfied with the transition piece between kitchen & dining area. Most recently, the transition was glued down, but literally did not stick. I can pick it up. It also is not quite long enough & there is a gap between the wall and wood. He does an excellent job of hanging pictures, which I greatly appreciated as a side courtesy. but his level of responsiveness dropped from a 10 to a 0 at this point. Nothing is urgent on my end, but a simple acknowledgement of my text of concerns & pics of the issue would be appreciated. I feel disrespected to be completely ignored after investing a good sum of money in my wood floors with a guarantee of satisfaction. I am not seeking to bash this company; to the contrary, I simply would appreciate acknowledging the problem with a plan to follow up.

We could not be happier with our floors!!! Our red oak floors were a bit of a disaster but now…read morethanks to Michael and his team they look brand new. We also added new floors to our backroom and they match seamlessly with the existing hardwood. We went for a natural look and Michael spent a ton of time walking us through all of our options. And I had a lot of questions to say the least, I not recommend them more!! We are looking forward to having them back to refinish our upstairs. **better after pictures coming soon, it was dark by the time we remembered to take pictures!**

Outstanding family run business. I would use them again and again and again. They installed a…read morebeautiful hand scraped laminate flooring in our basement. Over 1000 ft.². Great pricing, great service, great installation.

We couldn't be happier with our new carpeting and the overall job that Carter Carpets & Vinyl did…read more I did a lot of research to try to find a reasonable place to put carpet in two bedrooms, a living room, a hallway, and a dining room and after speaking with people from the big box stores to other places that would install carpeting, I was about to give up. However, upon finding Carter Carpets, I was nearly instantly wowed. You won't find owners who are nicer or care more about the job. They gave us a start date that fit our schedules and the crew that came out was amazing. They were quick and thorough, made an effort to leave as little mess as possible and even offered up their vacuum. The price was extremely reasonable but if you factor in the outstanding customer service, it made the whole experience more than worth it. They care about the job they do, the people that hire them, and the reputation they leave behind, and I greatly appreciated how they worked with us and took care of us. I would recommend them to anyone.

Quality, price and quality are very good. Always a positive experience. Michael is doing a great…read morejob now that his father is at least partially retired.

Today was the first time purchasing from Oriental Rug Gallery and we couldn't be happier. Michael…read morewas very knowledgeable and very patient as he worked to help us select the right rug for our home, lifestyle and taste preferences. The rug we bought was very well made and looks amazing in our space. Highly recommend these folks for great quality hand loomed rugs.

Biggest problem: A woman who married an owner--can't remember her name--so is now an owner,…read moreherself: called me late in week, saying they would be there Monday. We got everything ready, and waited. Late Monday WE called her! (they didn't show up) She actually said, 'this isn't rocket science, we'll get there sometime'! We asked, "Who exactly are you?". Silence for a couple seconds, then: "I'm one of the owners." "Unbelievable." (was our response to her.) Big problem: They promised stuff to get the sale, and then tell the installer said stuff wasn't included in price. Calling up their office to clear it up, it seemed "Owner Lady" was unhappy that said "stuff" was promised, and then Rich, the salesman, changed his attitude immediately. In fact, he had promised a better exhaust fan, but installer was putting in a weaker fan--so we called Rich up. He told us to buy the better, stronger Promised fan, and he would drop by and repay us. Almost a year later, and several phone calls and promises...we got the picture, Rich! Problem: Installer Dennis--not very good. Sadly, we went with Toledo New Bath--even though they charged us $4000 more than our other bid!! Because we Wanted it done right! The caulk job was horrendous. We examined it and found leakage! Dennis also didn't caulk any of the metal fasteners for the seat and handles--so leaks are occurring there. We have absolutely no Faith in them!! Today WE ARE PAYING SOMEONE ELSE OVER $1000 to recaulk Everything!

New Bath recently extended into the window business and since there are no reviews, I thought I…read morewould document my experience. My review and rating will be updated following the install. I saw New Window Elite's TV commercial and since I was in the market to replace builder grade windows, I gave them a call. New Window Elite was my 3rd quote for 7 standard sized double-hung windows. The window is nice but of my 3 sales pitches, I felt theirs fell in the middle in terms of quality. The salesperson was knowledgeable and answered my questions. Initially, he gave me a quote of $1,100 per window but when I told him I would think about it, he reduced the total cost by $1,000, making it $957.14 per window. As with the quality, the adjusted price fell within the middle of my 3 quotes so I accepted. A contract was signed and I took a picture of all provided documents. Upon further review of the contract, no price was included, meaning we technically don't have a contract. Additionally, articles 1-3 of the contract (out of 7) were not provided. My other 2 quotes were upfront pricing. I wish New Window did the same rather than negotiate. I was told that someone would be out to take exact measurements but as of a week after the contract was signed, nobody has contacted me. My credit card was charged for the agreed upon 50% down. Now, on to my rating. Two stars were removed because I subsequently went to their website and saw that it states that the New Window Elite Price for a double-hung window is $300-$450. The sales pitch stated that installation is included in the price so I have to assume it is on their website as well. If this is the case, their advertising is simply not true. With the exception of 4 mullions (support between the windows), the window sizes are standard and the install will be on a ranch-style home. Nothing unusual. The other 2 companies both quoted me at $50 per mullion so I know they aren't outrageously priced. This review is neither positive nor negative but just a means of sharing my experience to others who are considering using New Window Elite. As previously mentioned, my review of the windows and process will be posted once the windows are installed.

Owner caused unnecessary grief, speaking of things beyond the scope of the job he was hired to…read morequote and outside his area of knowledge. Business owner insisted my property had mold and asbestos. Although, he did not provide any lab data confirming existence of mold or asbestos. I was simply interested in a quote to stop a leak in a basement wall, which he failed to deliver after promising two times to provide the next day. Finally, the owner was belligerent and rude, literally yelling at me over the phone. I'm instead completing the job with a reputable company at a much lower price than A to Z alluded that they would charge. Steer clear of this company.

We hired A to Z contracting to waterproof our basement wall. Zach and his crew got the job done in…read morea timely manner. They did a great job restoring the landscape to its original form. You can't even tell anything was done. His crew was polite and professional. We would hire them again in a minute.

Rarely do my DIY projects go as smoothly as this. First I spoke to Jake King in sales who walked me…read morethrough the whole process from first order, to shipping, to assembly. He made me feel at ease answering a bunch of questions and concerns. The shipping process was first class. The company they used provided tracking and had an 800 number to call for updates. That was super helpful considering I ordered my cabinets during the worst winter snow and ice storm of 2026. Never the less they still arrived on time. Then came assembly. I was a bit nervous with the first base cabinet but I remember Jake telling me to watch the online assembly videos. They were great. The first cabinet took us about an hour to assemble but after that we were old pro's. My wife and I had a mini assembly line going. We were able to assemble the rest at around 20 minutes a piece. Let me assure you these cabinets and hardware are top notch. They are super well engineered. Everything was cut exactly to length and went together perfectly. I would offer one tip for future buyers. Get yourself a small paint brush to spread the glue evenly. We used way too much on the first one but after that it was perfect. Do not be intimidated with the assembly process. They take all the guesswork out of it for you. Next time we need cabinets I know where I'm going.

Jake from lily ann cabinets was very helpful and did an excellent job with the design and always…read moregetting back to me quickly with revisions not to mention the cabinets are a great value!

Very happy with our new flooring! the crew was amazing and they worked so hard to get our entire…read morefirst floor done so fast. They loved our dog which was a plus. Will do business with again!

Just got done paying someone to stretch the carpet that I bought and had installed from this store…read more Their installers are mediocre at best the knee bump they used during installation was totally inadequate. It is amazing how much better the job looks being corrected by a professional with the proper tools.