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    Mike White

    1.0 (1 review)

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    3 years ago

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    Unique Marine

    Unique Marine

    (17 reviews)

    I have been a customer at Unique Marine for over two years now with not only a purchase of a new…read moreWorldCat boat but also for mobile service calls and most recently a 100 hour service call that included a checklist one would expect to have after owning a boat for 18 months. I wonder if some of these reviewers actually were customers of Unique Marine because my experience with them is totally different from the experiences they are describing. I have only had a great relationship with this company, beginning with the efforts my salesperson took after I left my drivers license at the yard and he drove all the way to Miami Airport to make sure I had an ID for my flight! (I made the flight as well as he made it to the airport in record time from Tavenier). Post purchase Unique has been very prompt with my questions and concerns and patient as they educated me on the various features of the boat. Recently I took it in for a 100 hr service and they could not have been more thorough in the process, even upgrading the systems with features that I did not have prior. They hit everything from the boat mechanics to the lights and even boat labels that had fallen off. There were a couple outstanding items where the service technician came to my house to finish and he went through the checklist again even if it wasn't required. I love my WorldCat. I knew coming in there would be issues (if you don't think there are issues on any new boat think again) and Unique was there to resolve them everytime. When I get that 2 ft disease you get with a boat I am going back to Unique to have it cured. Thank you Tracy and team!

    This review is to warn perspective worldcat buyers to go elsewhere, worldcat DOES NOT stand behind…read moretheir product. my name is Rob Pearson, I spent over $1 million dollars on a 2022 40 ccx worldcat, and because of their horrific Empirbus digital system that is worthless in that it never works. What does this mean? It means I'm putting the lives of those that come aboard in grave danger. When the empirbus system fails, (Which is all the time) it renders my GPS out of operation, which in turn means I cannot even get to the things that are needed to run my boat safely. Here is a list of things I cannot get to when the system is down. Nav lights, bait wells, windless anchor, fish box, all lighting on the boat, the horn, fresh and saltwater wash down, fishbox pump out and of course my 2 main Gamin GPS screens. This system is so bad in just 3 short years Worldcat has decided to scrap them and return to an analog system. So, like a vehicle recall why won't Worldcat make good on their product and fix it? I don't know, I have tried repeatedly to contact them, and they have decided to completely ignore my calls. I have been selling tomatoes for the largest tomato produce in North America for 43 years, one thing my owners have always pressed upon on is 'WE STAND BEHIND OUR PRODUCT) why won't worldcat do the same? I'm not asking for extra, I just want what I purchased, Trust me when I tell you the way my boat functions now because of this faulty system, telling you my passengers' lives are in danger is NOT an exaggeration. I have spent thousands trying to fix this problem, its unfixable, it must be ripped out and a much more efficient analog system put in its place. Is that expensive? Yes, it is, but standing behind their product is what quality companies do. I am not being critical of Unique, Michelle is the service department had gone above and beyond trying to resolve this, God bless her, but my boat is damn near worthless at this stage and the only ones that can change that are the ones that built it and sold it. So beware, WORLDCAT DOES NOT STAND behind their product, you'd be far better off buying a boat from a manufacture that does.

    Yacht Works

    Yacht Works

    (1 review)

    My wife and I recently purchased a used (2007) trawler that Yacht Works had taken on a trade-in…read more After a successful survey we pulled the trigger and went forward with the purchase, subject to a short list of repair items (some fairly significant). While we were initially a bit disappointed that some of the items had not been repaired the day we took possession, it turned out that there were legitimate reasons for this and, in fact, they had gone above and beyond the survey list in some regards and installed some brand new equipment. We continued to run into problems with some of the systems as we got to know the boat over the next couple weeks but Yacht Works---Ryan and Hector-- attended to each of them in turn with a fantastic attitude and professionalism. The biggest problem was that the flybridge engine controls were not functioning as they should. They thought that they had repaired this but it turned out that the controls were defective and ultimately had to be sent to the manufacturer in S. Carolina for repair--all at Yacht Works' expense. We had them back in a week's time, installed, calibrated and then a successful sea trial. We were finally able to leave the marina and head down to our more permanent "home" in Marathon. I can not say enough good things about Ryan and Hector whose response to all the issues we encountered was thorough, pleasant, knowledgeable and professional. I can unquestionably recommend this company to anyone interested in a boat purchase or in need of service work.

    Mike White - boatrepair - Updated August 2026

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