Thank you Jared. I had an emergency issue with a broken bath faucet and running water. I was not…read moreable to shut the water off. Jared answered my call and came to my assistance and had the faucet fixed and running properly. I genuinely appreciate your prompt house emergency response and your polite and calm disposition. I recommend Steen & Son Plumbing. Thanks again for your prompt attention.

They DO NOT offer free estimates. As of 11-24-25 they charge $89 for an estimate. If you pick them…read moreat the time of the estimate then they roll that $89 into your final cost. That does not make the estimate free! Go elsewhere there are free estimates from decent plumbers in south Jersey! Edit: They will then call you to argue about how their $89 estimate offer meets the "free estimate" description and complain you honestly reviewed the experience.

We needed a gas line for our new pool and GPS came right out. They beat the price we were…read moreoriginally given with another provider by $400! They worked nonstop in the 100 degree weather and got the job done. The guys were very professional and sooo nice! I recommend this company 10000% for any of your plumbing needs.

Amazing experience with a basement powder room finish project with GPS plumbing from a partnership…read morestand point, the communication and value were superior. They took over a job (very hard to find) and did an amazing job, fixing and helping to bring me up to code. Great experience at each step and great team who went above and beyond.

excellent service on time definitely minutes away like the name I cleaned up the area well air…read moreconditioner was leaking all over the floor. It was under budget the price he came in on super nice, friendly, recommend friends and family.

From the owner: Minutes Away Heating, Air Conditioning & Plumbing provides fast, reliable HVAC and plumbing…read moreservices in West Berlin, NJ and surrounding areas. We specialize in same-day heating repair, air conditioning repair, furnace and AC installation, and professional plumbing services for residential and commercial customers. If your heat stops working, your AC breaks down, or you have a plumbing emergency, our licensed technicians are minutes away and ready to respond. We service all major brands and deliver energy-efficient solutions, honest pricing, and dependable workmanship. Financing is available for repairs and new system installations. For heating repair, AC service, or plumbing repair near West Berlin NJ, trust Minutes Away Heating, Air Condit

Ron just replaced all of our water lines with Pex. Cut everything out and replaced it all in one…read moreday! Removed all the old cpvc from our premises. We will definitely be calling again for our future plumbing needs.

Called Mr. C first thing on a Thursday morning, said he'd swing by that afternoon to check on my…read moreHVAC - told him I had a burning smell in the house. True to his word he showed up around 4pm and started by inspecting my central air unit. When he didn't find a problem with anything there, he walked my entire home, went into the attic and checked out the crawlspace- when he couldn't ID the exact problem in my home he ran a gas analyzer just to make sure no CO or other toxic gases existed. I will hire Ron again in a heartbeat - he cares & goes the extra mile to make sure you're home is safe. Thank you!

Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

Very sloppy work done for overall plumbing. Cutoff valve installed secondary to another external…read morevalve meaning they need to get cutoff together always.

Sump pump failed - replaced that, plus with a new check valve, and added a high water alarm. $1000…read more Kai and his helper (Amir?) were professional, thorough, and explained each step to me. Very happy with results even if it hurts the wallet a bit. Will use again.

This company installed my heating and air-conditioning system in the home. I bought four years ago…read morebecause the builder Chiusano Homes contracted them. I thought it would be sensible to use them after the one year warranty to service my system. That was the biggest mistake I made. They are a terrible company to do business with. From the first inspection after we moved in when they did not check the filter in the indoor system when my air conditioner turned on - the system froze up because the filter was totally clogged. Tony, who the technician was didn't check it. They had to come out and repair the blower because it rusted from all of the frozen lines melting on the motor. It was covered on the Warranty as I was told not to worry. Mistake number one. I signed on for them to continue to do the twice a year check Spring and Winter first year was fine because nothing was done this past year was a disaster. Tony came out around Memorial Day and the system was working perfectly We even had a couple of very, very hot days prior to Memorial Day this year and the system was working the way it should. Tony said he checked the refrigerant level and everything was working fine. Three weeks later the system was completely out of refrigerant frozen shut down with a nice puddle of water in my basement. Tony came out after calling the main office and they "fit me in" and I was told there's a possible leak in the system but he could not find any leaks. although no leaks were found Tony said I may need to have a high-pressure test done after he'd added more refrigerant and said a high-pressure nitrogen test might cost around $600-$1000.. In four days the system stopped working. The outside compressor was turning on and off every five seconds. Tony came out again to check the system and determined that the filter in the outside system was clogged. And said he would have to see if he can get the filter covered under warranty from York (mind you that part is $30 ) but the repair would be significant as far as labor. Now clearly what we're seeing here is refrigerant leaking out meaning there's a problem with the check that was done possibly and they charged me $255 to come back and put refrigerant back in. It turns out that after getting a professional company with knowledgeable people it was determined that the refrigerant leaked more than likely because it when the check was done, the valves weren't closed correctly. Then when they installed new refrigerant at a $255 charge it was determined that more than likely it was installed incorrectly and contaminated the system. They made these mistakes again and again, and kept trying to charge me more and more money. Stear clear of this company the professionals I had out fixed the system very well they even did a nitrogen high-pressure test and found no leaks in the system. There's a red flag. it is colder now than it ever was which I question if the refrigerant was ever done right and don't get stuck with using the company B & B Heating and air-conditioning out of Berlin, New Jersey just because your builder uses them for the install.. You're not obligated to use them especially when they're one year warranty is up get a company that's credible. In addition, they claim on their website they're Better Business Bureau accredited the better business Bureau has warned them according to the bureau to take that off because they are not an accredited Better Business Bureau company. That seems a little bit under the table, doesn't it. I've had multiple homes multiple new homes. Never had anything like this happen and never had a company so incompetent with such a greedy attitude and they chose not to send me any of my money back, which they should have. It ended up costing me over $1000 for the right repair but well worth it to see them never come back to my home and screw up my system again.

We have used B & B for almost 20 years. They are quick, professional and go out of their way to…read morehelp. Our last service call had our unit down and they were here in about 4 hours. Luckily they had the part in their truck and we were back up and running in about 20 minutes. I highly recommend calling them... you will not be disappointed.

Anthony from Vaughn used his experience & worked hard to get my upstairs cooler, Anthony is smart…read moreand can think outside the box! Anthony is friendly and explained his project so I could understand . Anthony also cleans up perfectly when he is done. Thanks to Anthony I am sleeping better upstairs because I am cooler! Thank you Anthony for knowing your craft so well

Came out on time. Anthony was very informative. Will definitely use again. Very helpful.read more