Excellent communication from owner. She came to my home to pick up my car and brought it back…read morespotless...all in the same day I inquired about the services. I highly recommend her services and her price was very reasonable.

Deana did a great job on my truck! Looking like new! I thought the price was good for what i got! I…read morewill definitely be calling her again!

I had my car three months when someone backed into it in a store parking lot. I found Dedicated…read moreonline and due to all of the reviews I took my car there for repair. I gave them my car on November 11. They kept it for 35 days. I go to pick it up on December 16 and before I could even look it over Danny was only worried about me signing the insurance check and writing a Google review. He wanted me to do the Google review as I was standing there in front of him. I told him I would later. I walk out to look at my car and before I could even look it over he was out the door and closed up and gone. The body repair and paint looked fine, but I noticed the emblems that go on the back of the car were not on it. I got in it and when I put it in reverse there was a big blur spot on my backup camera. I contacted him by text the next morning. He said he would get the emblems and to bring my car in, that the smudge on my camera was likely buffing compound. Finally, on January 12 they put the emblems on and tried to buff the camera, but it did not help. They asked me to bring it back on a day that Danny was there, that he could probably make it clear. I go back at the specific time they gave me and Danny was not there as he was supposed to be and another worker tried again to buff it out. It still did not work. The worker tells me that it cannot be buffed out, they will have to get a new camera. I waited a week and on January 19 contacted him to see if the camera was in. He said he would check and get back to me. He never contacted me and on January 28 I asked again. He said still no camera. I asked again a few days later and he never bothered to answer me. On February 5 I asked him to please let me know and he told me I could bring it the next week and I told him I would be there on Monday the 9th. He told me he would work towards that, but they were behind and trying to catch up. Never a thought to the fact that I had been patient about them having my car for 35 days and was still trying to have my car repaired to the original condition for almost 3 months. It was agreed I would bring my car in on February 9 at 8:30. I get there and he asks if I am just dropping the car off because they do not have the camera yet and are hoping to get it by around noon. The lady in the office called to check on it while I was standing there and she told them on the phone that they had ordered it the week prior. They originally told me they were ordering it on January 12. This was three weeks to the day later. He never even bothered to order it until I kept asking about it. I suspect he hoped I would give up on it and they would not have to replace it. They damaged my camera while doing body repair and he did not want to make it right, but I was not giving up. It was a car less than 6 months old. So, I finally went back that afternoon at 3 and a nice older man was there to install it and it took less than 10 minutes for him to do. After 90 days my car was finally back to its original condition. This place did not make it easy or simple. The workers there I dealt with were fine. The owner, Danny, just did not want to own up to their mistake. It is interesting to note that after all that time and stress of trying to get him to repair my car he did not ask me to leave a review again for obvious reasons. So, beware in dealing with this business. If you do I hope you do not expect it to be timely.

Top quality, great prices, Ive known and used Dannys services for years, always reliable ,…read moreprofessional, reasonable, in insurance claims gets the most out of the claim, and goes the second mile on service. Really goes to bat for you against insurance adjusters. Danny has extensive experience in all manner of service for any make of car. Repair tricks that many will never do . knowledge, friendly upfront and fair... I give Dedicated my enthusiastic recommendation...

They broke a stud mounting my tiers, after already charging me $289 the told me it wild be an…read moreadditional $80 to replace the stud they broke, claiming it wasn't their fault, they said it was who ever messed with the tier before is responsible so they didn't feel they needed to fix it, so we take the car to our garage and try to replace the stud, they messed up the lug nuts so bad 2 more broke... so by Marty's tiers standards it was their fault the other 2 studs broke... and for a little extra...the pressure in my tiers ranged from 30psi to 41psi so they didn't even check that. Just know they will try to get you if they can. OK, I agree. It had to be done, but you did not have to charge me the $80. You broke it. You fix it. And the tier pressure was way way too high in 2 tiers, you know what you did.

At their Nitro garage - Although I requested synthetic oil for the oil change they used regular…read moreoil. In addition, what usually takes approximately 1 hour to complete, they took nearly 1/2 of the day.

Had my tire repaired here because it a nail in. Service was great and fast on a Saturday morning.read more

I always go with Marty's. I feel like they aren't trying to upsell or take advantage of their…read morecustomers. I called needing 4 new tires and was given several options with varying prices. I was pleasantly surprised when I wasn't recommended to get the most expensive. The tires arrived at the shop overnight, dropped my car off in the morning, and had it picked up at lunchtime.

304 Detailer/ Sean is the ONLY detailer I know of who cleans your car and puts all your personal…read moreitems back where you had them. My chapstick is back in the chapstick spot and my car is so clean. 5 stars, enough said!

Ceramic coated our new Subaru Ascent. Great guy to work with and he did a great job.read more

My Car had a crashed in front bumper and dings in the doors. The Body Shop did excellent work on…read moretime. We were return business because earlier they fixed where a Deer had run into the side of our car and did a great job then.

Took my wife's vehicle there to repair a dent in the door. Chris was super helpful, charged me a…read morefair price, and had her vehicle back to us in 2 days. Would highly recommend these guys!!!!

Nice people great work every time when our car needs a repair we take it here and a fast turn aroundread more

Paid in full still waiting on my car that was supposed to have been returned to me on Monday where…read moreis my car

Cross posting because I suspect my Google review was marked as spam by the owner. Google maps…read morelists as Nitro Tire Auto & Detail. Yelp has a listing for Shield Auto Detailing. Same place. I came to Shield with high expectations based on strong word-of-mouth and positive reviews from people I trust. While the staff was friendly and the pricing fair, my experience raised serious concerns about attention to detail and overall quality. I wanted this to be my go-to shop -- but unfortunately, the results just didn't meet the standard I was hoping for. After our regular detailer moved away, I started asking around for someone new. Over the course of a few months, two separate folks in the industry mentioned Shield by name. On top of that, their Google reviews page had several reviews from people I personally know who had great things to say -- so I felt confident giving them a try. Last week, I picked up an F150 work truck that had sat unused for five years. While it's a base model, the interior clearly needed a deep, professional-level detail to bring it up to standard. I stopped by the shop in person, and after the tech looked over the interior, he gave me a fair quote and said it would be about a week before they could get me in. That sounded totally reasonable to me. We set a date, and I asked how to handle drop-off. The guy gave me clear instructions on where to park and how to leave the key. I dropped the truck off at 6:15am as planned -- no issues. But around 1:30pm, I got a call saying they hadn't realized my truck was out front or that the keys were in the drop box. The person on the phone said they weren't sure if they'd have time to get it done, since they were leaving by 4:30. This caught me off guard because we had clearly discussed this exact scenario a week prior. I explained that, and the caller said they'd do their best. At 2:50pm I got a text saying the truck was ready. I was between meetings, so I swung by quickly. The guy was friendly and walked me through a few things -- mentioned discoloration on the rear floor and a couple minor issues with the factory tint. A quick glance with the interior light looked decent, and I was in a rush. I thanked him, paid, and left. Later that evening, I got a chance to really look things over. In the sunlight, it was clear there were still surface smudges and goo on the door handles. Dust on the headrests, in the door wells, and around the seat brackets hadn't been touched. I really wanted this to be my new shop, and maybe this was just an off day. It happens -- maybe the detailer was as distracted as I was that day. Still, the lack of attention to detail on a relatively simple job left me pretty disappointed. I'm grateful I started with a vehicle that wasn't part of our daily rotation -- but even so, I expected a thorough, professional detail and didn't get it. I'm not saying they can't do better. Maybe I just caught them on a rough day. But based on this experience, I'll be holding off on a return visit.

Great in and out car shop. Super friendly and easygoing crew, brought me back to the garage to see…read moreexactly what the issue was and what was going to be done. Did exactly what was needed and never pushed for anything further. Awesome work guys, thank you!