Roy was a tremendous help when we didn't know which way to turn for social security disability…read moreadvice. He did all the work and answered all our questions. He always called to let us know what step was coming next and what to expect. He made the process easy and it didn't cost us anything. We highly recommend Roy and the Resource Center.

We use Josh Grable for our auto and renters insurance. I wouldn't go anywhere else. The people I've…read morereferred to him think he is great as well. Thanks Josh!

over $80,000 of lost property and they r **allegedly** giving me $2500. the desk agent Rickey has…read moretaken over a month and a half to get back to me, and has said extremely bigoted, racist, and homophobic comments towards me and hung up on me when confronted about it. I still have not received compensation for my damaged items or personal property. They r criminals and thieves. DO NOT USE THEM!!!

American National Life Insurance Department obviously don't pay claims or surrender policies; I've…read morebeen paying on a Life Insurance Policy for 5 decades; I requested for them to surrender it almost 2 months ago; They still haven't; They've came up with all kinds of excuses; However, they're quick to send bills and privacy notices at the snap of a finger. They're Horrible!

Susan was extremely helpful in guiding us through our Medicare supplement options. We use her for…read moreour business insurance as well and she has always been a great source of knowledge for us. We highly recommend Susan and her team.

Genuinely one of the worst agents I've had to deal with. Do NOT use them for Renter's Insurance…read more I've been with them for a year now. They were fine until I actually needed them to DO something. I needed an update to my additional interest (something numerous other companies and agents have told me should only take a few minutes to change) and it has been OVER A MONTH and still nothing! Any time I try to contact them about it, they tell me it will only take 1-2 more days to finish. I told them I will be fined if I do not provide this new information by the end of the month. It has taken them so long that I am about to be FINED TWICE because of their incompetence. When they finally had it done, they promised it would be sent by Thursday at the latest and I STILL didn't receive it until Friday. AND IT WASN'T EVEN CORRECT! They failed to even change it to the updated address! They only had to make TWO changes and they still couldn't do that! Not once have they apologized for ANY of this. This is how they treat someone that has been with them for over a year. Every other agent and company I have talked to about this has been shocked at just how incompetent they have been. Please, go to someone else. These people will only cause you stress and make you lose money.

Joe was fantastic!! she our house a great good coverage. Then on a busy she was able to get us…read moreauto insurance within a couple hours, and I knew she was busy right then. Everything was seamless. And the timely were unbelievable. highly recommend Jill for helping out with insurance Dale Cronnell

I have been working with Matt for the past two years with my home and auto insurance. The staff is…read morevery friendly and I always get a quick response!

Corey Hopkins, the Claims Handler who arrived from out of state to look at my damage after the big…read morehailstorm, was thoughtful, considerate, and caring.  He was organized and professional.  He answered all my questions and explained how my policy worked during this disaster.  He had multiple people to assess in my neighborhood.  The next day, he drove by and waved.  He worked on my paperwork and had the damage claim completed in less than 24 hours.  He is an asset to State Farm.

Tonya went above and beyond to help me and was so helpful sense I was on a deadline . And the…read more rates were great.

My husband and I have been with Vic Stewart at State Farm for over 40 years. They always treat me…read morelike family. Because we are. One big happy farm family! Big hug and shout out to the team at Vic Stewarts Office Springfield Missouri. Go MSU Bears! Thanks Angie, Melissa, and Teresa, you ladies rock!

We have been with Vic Stuart for probably 40 plus years. Vic, Theresa, and staff have taken…read moreexcellent care of us and never have we had a bad experience. Each of the employees seem like friends to us! No matter how complicated the issue (massive hail damage) or accidents, adding vehicles, campers, etc...we have always felt and known that we were in great hands and would be taken care of....efficiently and to complete satisfaction! Thank you, JZ

Our church has been trying to get a hold of somebody at this agency since may! We have had no…read morereturn phone calls nor returned emails. Our church is desperately seeking answers in regards to our property insurance! I have even contacted the insurance carrier directly and advise them that Marcus Troup insurance group is completely unresponsive! Do not waste your time with this company! We are beyond frustrated and still have no resolution.

I've received multiple letters in the mail stating I owe money for some reason I've called Marcus…read moremultiple times but only spoke to him once. He said he would look into it and call me back that day or the next morning and never called me back. I've since called 8-10 times and have not gotten an answer. This place is ridiculous. My whole family does business here and I have still not gotten a call back or spoken to anyone about the problem 3 weeks later.

Bryant and his team are phenomenal! They are very quick to respond and answer any and all…read morequestions we have had. They have helped me access my cards after an accident and while at the DMV! Bryant has been able to help us navigate the tricky insurance situations that arise when building and remodeling while still owning our current property. I have and will continue to recommend him and his team to friends and family. Love working with a local family owned business!

I was recommended to Bryant Young by my realtor as was several of the people in my community. Over…read morethe last year and a half, he has been an absolute disaster. It takes weeks at minimum for responses from him, regularly his team has dropped the ball on switching insurances or adding to policies which comes with spiked premiums that should be spread out over the course of a policy, instead you get three month of triple priced insurance due to their failings. Even with all of the recent storms when you expect your insurance team to be prepared, it takes well over a week for a simple phone call. After all of this disorganization, still has the gall to act like I expect too much of an insurance agent. Save yourself time, money, and headache and stay far away from this sketchy brand of insurance agent.

The best rates on auto and home insurance are found right here, give Chet Cornelison a chance and…read moreyou won't be disappointed.

Chet and his team are nothing short of amazing. Peace of mind is something you hope for when…read morechoosing insurance--and for the first time, I truly have it with Chet. They're always friendly and helpful. I was previously with non-local insurance companies for my home and vehicles, and the difference is night and day. With the other companies, I felt like just a number; with Chet, I feel like a friend. If you want the peace of mind that comes from knowing you're taken care of at a very reasonable price, choose Chet.