Susan was extremely helpful in guiding us through our Medicare supplement options. We use her for…read moreour business insurance as well and she has always been a great source of knowledge for us. We highly recommend Susan and her team.

Genuinely one of the worst agents I've had to deal with. Do NOT use them for Renter's Insurance…read more I've been with them for a year now. They were fine until I actually needed them to DO something. I needed an update to my additional interest (something numerous other companies and agents have told me should only take a few minutes to change) and it has been OVER A MONTH and still nothing! Any time I try to contact them about it, they tell me it will only take 1-2 more days to finish. I told them I will be fined if I do not provide this new information by the end of the month. It has taken them so long that I am about to be FINED TWICE because of their incompetence. When they finally had it done, they promised it would be sent by Thursday at the latest and I STILL didn't receive it until Friday. AND IT WASN'T EVEN CORRECT! They failed to even change it to the updated address! They only had to make TWO changes and they still couldn't do that! Not once have they apologized for ANY of this. This is how they treat someone that has been with them for over a year. Every other agent and company I have talked to about this has been shocked at just how incompetent they have been. Please, go to someone else. These people will only cause you stress and make you lose money.

My husband and I have been with Vic Stewart at State Farm for over 40 years. They always treat me…read morelike family. Because we are. One big happy farm family! Big hug and shout out to the team at Vic Stewarts Office Springfield Missouri. Go MSU Bears! Thanks Angie, Melissa, and Teresa, you ladies rock!

Excellent Service, very knowledgable and friendly...Also there to help you out...great customer…read moreservice.

Corey Hopkins, the Claims Handler who arrived from out of state to look at my damage after the big…read morehailstorm, was thoughtful, considerate, and caring.  He was organized and professional.  He answered all my questions and explained how my policy worked during this disaster.  He had multiple people to assess in my neighborhood.  The next day, he drove by and waved.  He worked on my paperwork and had the damage claim completed in less than 24 hours.  He is an asset to State Farm.

Tonya went above and beyond to help me and was so helpful sense I was on a deadline . And the…read more rates were great.

Logan did a great job helping me get my golf clubs insured. He made the process very fast and easy!read more

Had a horrible experience with them! No one knew what they were doing . They made a mistake and…read morecouldn't fix it and acted like it was my fault. I will let everyone I know not to go through them

State Farm has been a part of my life for many years; I feel they are almost family. Recently, I…read morehave struggled financially due to medical bills and very bad health. Glenda Marsh helped me as soon as she became aware of my situation and made it possible for me to keep my coverage with a new payment plan I can better afford. I am very grateful; and would recommend Mark Clippard's office as a great choice for anyone.

My renter's claim was denied because state farm took my slum lords word that my apartment is…read morelivable. My ceiling fell in May 6, and it's currently raining inside again. I posted a review 2 months ago saying that state farm treats you like family. Not the good kind. I've been with them 30 years and I'm dropping them after all this headache.

Kathy is a top notch agent. I have known her and done business with her for over 15 years and she…read morehas always gone out of her way to make you feel like you are just as important as her largest account. She knows her business and has great customer service!

From the owner: In a world that is ever-changing and busy, it is our aim to ease the stress that can come from…read moreinsurance decisions by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through good and bad times. It is this belief that stands behind what we do. License #: MO-187377

On January 5, 2026, I received an unsolicited insurance sales call from the David Dupree State Farm…read moreInsurance Agency, despite my phone number being verified through the Missouri Attorney General's Do Not Call list. The caller stated he was calling from the David Dupree State Farm office to provide an insurance quote and attempted to set up an appointment. When I informed him that my number was on the Do Not Call list and asked for his name and office location, he immediately hung up. I called the number back and spoke with someone named Allison, who stated the owner, David Dupree, would return my call. When Mr. Dupree called, he confirmed that an agent from his office made the call but refused to identify the agent. He explained that the call was made by a new college hire who did not fully understand the agency's training protocols. He stated he did not see my number in the Do Not Call database and said he would handle the matter internally. He also stated that he would not remove my number from his office's internal calling list. My Do Not Call registration was verified through the Missouri Attorney General's office, and I filed formal complaints with the AG's No Call program (Complaint No. NC-2026-01-000582) and with State Farm corporate (Case #1843108). Based on this experience, I would urge consumers to proceed with caution.

This agency could not get our billing straightened for months. We will get a statement and we were…read moreon auto draft stating a zero amount due. Then the next month we would get a bill with two months worth of payments due they would not work with us even though it was their fault and we had to come up with $2000.03 times and seven months to keep the insurance going move to another State FARM agency And things are working out perfect.

In a world full of 1-800 service, I appreciate the personal service Clint Harris and his staff give…read moretheir insureds. We have been insured with this agency for a number of years but recently had to make some changes to some policies and get quotes for our daughter & son in law. Trevor was extremely helpful in getting all the information I needed. State Farm was able to insure our daughter & son in law for considerably less than 2 of their biggest competitors known for lower rates. In a time when people are needing to save as much as they can, the price difference was substantial to a young family. Trevor was also able to help me with my retirement plan. He took the time to meet with me in person to review my options. Considering the current market, I strongly recommend considering State Farm's options to protect what investments you may have. If having an agent who believes in personal service versus being just a policy number is important to you, I strongly recommend Clint Harris and his staff. You may find out you can lower your insurance expenses plus have good service at the same time.

Agency for almost 5 years now. Mandy and Tracy and Clint are all extremely helpful and are always…read moreable to assist you with a smile and give you the best information possible. I truly feel protected in the insurance I have with them and it's one of the best rates I found with any insurance company in town they will work to do the best for you. They're like a part of my family that I am grateful for every day.

Definitely purchasing again! Great service, reasonable price and great quality! I could tell that…read moreBruce (my dog) enjoyed it :) , and definitely switching from pedigree to this! two thumbs up! :)

From the owner: The mission of the Dylan Fletcher State Farm office is to provide Springfield and surrounding…read moreGreene County with reliable insurance coverage they can count on. Our office can help customers with their auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced team to stay covered today.