Weren't interested in actually trying to sell to us whatsoever! Didn't seem to care at all! Very…read moreunhelpful! Also, Despite their website saying that they're open till 6p on Saturdays, they told me that they close at 5p in the summer!?! Plus, their cars don't seem well cared for. Very dirty inside and out! Just not a good experience at all!! Owners Response (from Google): Dear Daniel. You came at our place at 5:30 pm , before closing up and you want to test drive several vehicles wich you wasn't sure wich one you want. Even my salesman gave you one of them to drive and you wasn't nice to my salesman. He asked you to come on Monday to complete your test drives and you told hem forget about there is a lots of dealerships around. Good luck. My Response: Actually, I came at 5p, a good hour before your own posted closing time of 6p. So, what is it? Do you close at 6p, like your own website says, or 5p like your "salesman" said? (I'll post a screenshot here showing what your website says) Yes, he did let me test drive one vehicle (which I was grateful for and which took only about 10-15 minutes; we didn't enjoy its ride, which is only the vehicle's fault). He said another specific vehicle wasn't possible for today (which was completely understandable, it was quite packed in to your showroom. So, no complaints there). However, we were NEVER rude to your salesman!! I was consistent in minding my manners (asking with pleases and giving thank you's)! Your "salesman", on the other hand, was very curt and disinterested!! He was unhelpful as I tried asking questions about several vehicles (I'm not sure if he just didn't know the answer, which doesn't look good if you don't know your products; or if he just lacked any desire to sell us anything). So, when I finally decided we should just leave, since your "salesman" was clearly fairly rude and quite possibly a liar, yes I did say that there are plenty of other dealerships we can go to. And you know what? There are and they have all been polite and helpful, so far! So, we'll happily give them our business! One last thing, your response here just shows the nature of your business! Most businesses apologize for any misunderstanding or lack of care a customer receives. Usually, they then ask for another opportunity, which I would have given as I believe in 2nd chances! However, In my opinion, your response proves that you are at least mildly rude, quite disinterested in your customers, and most likely liars! All TERRIBLE traits for any business, but amplified by the fact that you are a used car dealership (way to live up to the stereotype)!!

Sold my girlfriend a Ford Escape, provided a full safety certificate, when I picked up the car the…read moreheadlights didnt work, the battery was dead, emergency brake didnt work, rear calipers seized, and when I demanded a new safety certificate they refused because then they would be on the hook for immediate investigation. I reported them and the mechanic shop they use, Avtar Auto Repair, who clearly just wrote a fraudulent safety without inspecting the vehicle at all, to the Ministry of Transportation who informed me they have multiple complaints on file for both the dealer and mechanic. These people are liars and dont deserve your business. I would give 0 stars if it was an option. They have also removed my review from google. SHADY!

Yo!! These guys are AMAZING to work with. Super HONEST and straightforward. We had been looking…read morearound trying to buy a new car quick because our old one died. We looked at privately owned as well as with dealerships. The private sellers were so shady, and the dealers wanted to charge us $1500 percent extra for paying cash, and then charge for this and that. By the time we were done with the other dealers, we would be up $5000 to $8000 extra from the price. No thanks. We worked with Rabee, what a gem. He was honest from the moment we met him, they didn't charge us for paying cash, they put new brakes on every car they sell and help you tremendously with what you are looking for. Besides tax, we paid what the price of the car was with NO HIDDEN FEES!!!! We told him what we wanted for our family and he was a tremendous help. We were honestly torn between two cars, but went with Shine Auto Toronto because we knew what we were getting. We would rather work with Rabee than anyone else. I've already recommended him to a bunch of people. Please choose Shine Auto, you will not be disappointed.

Most wonderful experience ever! Made sure we left happy, disclosed everything we needed to know…read moreabout the car, and even fixed my Dad's tire for free during our visit. Such a wonderful family run dealership, I can't recommend them enough.

My step-daughter sent her car in with her father with explicit instructions to ONLY do oil change…read moreas there is a constant attempt to upsell here. The service manager himself talked her father into over $700 of service under the auspices that if it was not done her life would be at risk; what father would decline? It was not required service only recommended. Tried contacting Nav on instagram but I guess he is too busy being superman to care about things such as this. One customer won't hurt brand, especially with business practices such as this but selling to get away from brand altogether for peace of mind. Avoid dealership unless you like unnecessary charges and service being pushed on you.

Have been taking five different Hyundai vehicles to Rexdale for more that 15 years. Today was the…read morelast time I will set foot in this dealership for servicing. After spending THOUSANDS on various repairs and general servicing, they wanted to nickel and dime me over a $150 diagnosis fee. I will now gladly pay the fee to a different Hyundai dealership to get my latest repair completed. I won't give them the satisfactio. They have no respect for a customer's time or patronage.

Update: They have now agreed to provide winter tires and…read moreinstallation next winter. Will update when it happens. I bought a used van there in the middle of the winter. This spring I went to have my winter tires changed out and it turns out they weren't winters. I had specifically negotiated that they put on winters, it was in the contract. The "new" tires they gave me to swap to in the spring had a flat. This was a huge scam.

Bought a c300 from Mo very helpful considerate. will be purchasing another car from him in the…read morefuture. Thank you again for the help and service

I had mostly negative experiences with this dealer's service department. However, after my previous…read morevisit a year ago, I thought I would try this service department one more time, a year after my previous review. They are still managed incompetently! The service manager sits in her office all the time. Never came out once to see what's going on in her shop. She should put on some safety boots and PPE and visit the shop frequently. This is the Toyota way to manage! Hands on! I would know as I worked as an Engineer in Toyota Canada Manufacturing for 14 years. I scheduled my service on line and called to confirm and reconfirmed twice by email. All for nothing. I showed up 10 minutes early only to wait 10 minutes for the only service advisor present to finish some paperwork. He then filled out my paperwork and after I signed it he told me the service work will be done in 1.5 hours. After waiting for 1 hour and 15 minutes my car had not even been touched by any service technician! I complained to the service advisor and asked to see the service manager. She did not seem to care at all. So I cancelled the service and left. I don't understand why they think it's OK to overbook the shop and force the customers to wait for hours. By the way, they don't have a shuttle service. Terrible service department!

Extremely Unpleasant Experience with the sales team (Shaista) and the Finance team (Fernando):…read more Being New to Canada & having had to go through such a miserable experience with these guys, I couldn't be more disappointed! Here is the detailed chronology (sorry for the long review but I need to get it out of my chest): I Called to ask for a quote as I was interested in buying my very first vehicle in Canada (Being a newcomer to the country), so this lady from the sales dep - Shaista Zulfiqar - asked me to come to the office for information. I booked a meeting for 3:30 and when I came at 3:30, she was with different customers who she said (were her boss's friends) I kept on waiting for more than 30 minutes and when I asked about being helped, she came to me and showed me the car asking me to go for a spin while she finishes her deal with the "boss's friends". Once back, she gave me her full attention to sell me the car and she pushed me to sign the selling agreement & give a $500 deposit. She said that the price cannot be negotiated (which is fine as I understand she, and the dealership are trying to make money) and I had agreed on that. Needles to say she was trying to push me to buy winter tires and extra add-ons. Then the finance Manager - Fernando Fanzutti - took me to his office for a credit application. He was starting to sell me different types of warranties and was VERY pushy along the process. I ended up including a $1919 platinum warranty to my quote which I had decided (when I had enough time to think about it without being pushed) to cancel it. So I called Toyota again to cancel the extra warranty and unsurprisingly, Fernando, was pissed and turned very rude all of a sudden. Following this, my credit application which typically is either instantaneous or takes one or two business days was not answered for 10 days. I eventually was trying to call again to check on the status of my credit application, but my phone calls were not answered and I was getting a text message saying "sorry, no news yet" (I have a GREAT credit score and income just for the record). I was also told that it depends on the bank and how soon they share the information with Toyota so I DID call my bank to see why they're not sharing my information with Toyota and they said they were never approached by them and Banks do not typically intervene but rather the credit bureau. After 10 days have passed of very unpleasant experience and frustration with this team, I called to cancel my order and get my refund back (which I ended up getting to be fair). On the day of the refund however, as I have work obligations, I texted Shaista and she agreed to have me come for my refund. The minute I was there again at their office, she kept me waiting AGAIN saying she couldn't retrieve my folder number and that she had to wait for her manager for "a couple of minutes" which turned into an hour. I then had to step at her desk and be firm about not leaving without my refund and as magic she had my folder number and got my refund back (Side note: She put 500CAD SELL on the machine instead of 500CAD REFUND - Which I will assume is an honest mistake that I caught). I went right away to another Toyota dealership and got EXTREMELY pleasant customer service and a $600 discount on the spot plus two free accessories and got my credit application approved within AN HOUR. I would never ever deal with Woodbine staff or refer anybody to them!

My brakes were failing and I had to tow the vehicle. It was almost closing time and the reception…read morekindly referred me to the service area. Despite being officially closed Julian L. patiently explained everything to me thoroughly. He was very compassionate of my urgent family situation and he went above and beyond to help and accommodate. The car was ready the following day. Shout-out and thank you to all of the Leggat team. A special, heartfelt expression of gratitude to Julian L. whose kindness will be remembered.

I travel for work and left my truck in Toronto. While I was away working my hotel burned down and…read moremy key fob was destroyed. I called Leggat Chevrolet from across the country and they took care of me. When I landed in Toronto my truck was towed to the dealership and they had me on my way home. Can't say enough good things about the people that work here. They made sure I got on my way home and phoned the following morning to make sure I got home ok. Thank you to everyone at Leggat!!

I just picked up my truck today. March 12, 2024. Rob and Vicky were my contacts and let me tell you…read moreit was a great experience for a first time buyer. They helped me in every way possible. Even though I was completely ignoran about the process, they guided me and taught me well. Thank you so much for making this experience flow the way it did. Will definitely come back for my second vehicle

Paid cash. Paid for it to be certified. heard a noise and took to my mechanic where I was…read moreinformed the car was unsafe. Took this to Weston Motors where I was told to wait. 30 hours later they have not returned my calls. Heck, I got the car near empty and immediately found out I had to purchase a new gas cap. Not impressed

I purchased a Volkswagen Touareg from Matthew and Boris a few months ago. I am very happy with my…read morepurchase as there was no wasted time in the process including upfront, fair pricing, product knowledge. Their indoor showroom is huge and full of clean used autos. Great selection. Raza (their on site financing guy) did not waste any time getting me the fair rate with the bank for the loan and made the process so easy. I will recommend this dealership to my friends and will shop there again when the need arises. Fair upfront pricing Straight forward process with fair prices Great selection of autos Every automobile in the showroom was spotless...

Here is some real review of this place, Check out the BBB ratings…read more https://www.bbb.org/ca/on/etobicoke/profile/used-car-dealers/motorland-auto-sales-inc-0107-1049135/complaints?gclid=CjwKCAjw9-6oBhBaEiwAHv1QvEGhflFyH-XUiSGP7z62LYeEQzmgce46Ca_maKySfjQ2MMvsnA4adBoCMKEQAvD_BwE We purchased a 2013 X3 three weeks ago. At pickup, the hood wouldn't open, despite their earlier promise to fix it. They charged a certification fee. Within a week, a "drive train malfunction" warning appeared. They kept the car for repairs from September 15th to the 19th. Though claimed they fixed the hood, they wouldn't specify what caused the drivetrain issue but assured its resolution. Four days later, the malfunction warning returned. Despite my concerns, the staff redirected me to their mechanic and hinted at retaliation when I expressed doubts about his honesty. All I want is a proper repair before my warranty ends and an independent inspection The Mechanic informed me that Mortoland never fixed the Hood because the cable they claimed to have replaced was not. Be careful with this place.

TAKE YOUR BUSINESS ELSEWHERE! I strongly advise against…read morepurchasing from this dealership. My experience with Sam and Carlo was incredibly frustrating and unprofessional. Sam's customer service was the worst I've ever encountered; during a call about my potential purchase, he yelled at me for asking simple questions. My boyfriend and I visited to look at a Mercedes B250, which was listed at $14,995, plus certification and tax. I confirmed this price during our test drive. However, when it came time to sign the contract, an unexpected $400 charge for rust-proof spraying appeared. When I inquired about this, Sam insisted it was "mandatory" for all their vehicles and not optional. Regrettably, I signed the contract and placed a $1,000 deposit. Less than 24 hours later, I requested an itemized bill of sale to clarify the charges before making the final payment. Sam refused to provide it. When I mentioned I would bring my mother to see the documents in person, he suddenly agreed to remove the rust-proofing charge. However, the revised total he sent still didn't add up. When I texted to clarify the breakdown and asked for the CARFAX report--which I had not received at the time of signing--Sam called me immediately and yelled, questioning why I was asking so many questions. I reminded him that I had a right to this information, especially for such a significant purchase. His aggressive tone made me uncomfortable, and I knew I didn't want to continue doing business with them. When I went to the dealership with my parents, Sam refused to refund my deposit, contradicting himself by claiming he had told me the spray was optional. His behavior was deceitful and disrespectful. He changed his answers to please my parents, showcasing classic scam tactics to salvage the deal. The entire situation escalated quickly, revealing how desperate they were to secure my money without addressing my valid concerns. It's shocking how I was treated after being compliant until I started asking questions. I ended up losing $1,000 in this process. Furthermore, the CARFAX situation raised red flags. Their listing claimed "!!!Carfax Clean No Accidents!!! !!!", yet there was no link to the report on their website, unlike most dealerships. During my initial visit, I was never shown this CARFAX, nor was it offered. They expected me to purchase the vehicle without providing crucial information regarding its accident and service history. When I requested a copy of the CARFAX, their defensive reaction only heightened my suspicion. As a customer, I have every right to know the vehicle's history, and their refusal to provide this information is concerning. Their misleading claims about the CARFAX are designed to lure buyers in without transparency. PLEASE learn from my experience and avoid this dealership at all costs.

Don't trust this dealer at all. I bought a 2017 pathfinder from this con artist named Sam and…read moreCarlos and they both screwed me over. They knowingly sold me a bad vehicle. The 4wd auction does not work properly also my mechanic says the cat transmission is going. Look up code P17F1 that's what came up. Avoid this dealership at all costs. They will screw you over. They will take your money and not fix their problems and leave it up to you. If you do buy a vehicle from them bring a mechanic and a lawyer.

great dealership , great customer service , baught an amazing car and got it financed through them…read more. they were quick and helped us with everything. matar was great !