Really? No one has reviewed these guys yet? Alright, I guess that'll fall in my hands…read more. Good thing too, because they deserve a pretty good review. I can't give them 5 stars, because I just feel that I shouldn't have had to bring my car back to get anything re-done in the first place. When I first picked up my car when it was done, and I paraphrase here, "We looked over your car extra hard as we were told you were picky." Not exactly in those words, no. But it was a new car (not even a year old at the time), and it was nothing structural so yeah, please make damned sure it's as good as you can get it. Should be the way it's done every time, every car. As good as you can get it. Having said that, they DID make the car appear as though it had never needed to be repaired in the first place. I only had to bring it back as there was an issue with tonnes of feather scratch swirls in the repainted areas. They got most of that out to the point where I doubt anyone would notice now. The one receptionist is a bit surly but then she probably gets that way dealing with unreasonable people. I found she softened her stance with me once she realized I was not one of those people. One of the management guys gave me a ride home when I dropped it off, so that was cool. Really, I'd consider this to be a 4.5 out of 5 review. I will bring the car to them next time something happens.

Since writing my initial review, Boyd reached out and , to make a long story short, were amazing!…read moreThey not only agreed to repaint my bumper but, ended up replacing it for free after I had another body shop try to fix the dent-only to make it much worse. I couldn't believe it when Karla informed me I'd get a brand new bumper free, painted free. Thank you so much for making it right and going wven further to help me. I so appreciate it and I wont go anywhere else for body work. Boyd definetely stands by their work. If you have an issue, just talk to them about it-chances are they will make it right again.

I brought in my just purchased 86' G20 van in for the 360 inspection knowing it would come back…read morewith a list of repairs. I am absolutely amazed with the inspection and the report! They did a thorough run through bumper to bumper and provided photos of all concerns. The technician spent ample time going through the report and was gracious about my ramblings on. The owner is approachable and professional. I feel as though this shop takes pride in their work. I just dropped off my second vehicle, a dealership lemon, for the same inspection. Front end of the shop is welcoming and is a place to talk shop. I have no doubt that my repairs will be done with the same level of attention. Well done Gearhead!

Fast, Friendly service. Experienced Tech's & great customer service. Won't sell you parts or work…read morethat isn't needed. Highly recommend.

In having a vehicle from 2002, I expected some issues, and a heavy bill with them. At this Kal…read moreTire, Joe helped me work around my budget, while still making sure the important issues get fixed. I was lucky to have senior mechanic Ryan working on my rust bucket aswell. I got a diagnostic, and the next day was able to get the spark plugs and distributor cap replaced among other fixes. Ryan noticed that there is also a problem with the cylinders, and pulled a few other mechanics to try and resolve it. Ultimately I need another through test. Although shes still running rough, i'm glad to see the hard work this team put into helping me out. thank you all, i'll see you again soon

We were in quite a jam after blowing a tire on our way down south for the weekend. We have a…read more"difficult to fit/find" tire size and Joe at the North Kaltire (67 st) went above and beyond to find a creative solution for us so that we didn't need another night in a hotel. Joe also took it upon himself to check inventory at all stores, and didn't just give up and tell us to call another store. The team at the shop was just as friendly and their efficiency allowed us to get on the road early enough to enjoy the rest of our weekend road trip. Thanks again for such professional and caring service!

Avoid these clowns. For $190: Every single task they were doing, they ended up causing damage to…read moremy car that has cost me $3400. So little oil the hazard light came on next day, somehow no coolant now, car overheated and triggered multiple issues, dirty air filter and that's so far. No power steering fluid. BIG failure. beware.

We were on a road trip from Vancouver and desperately needed an oil change for our car. Luckily…read morethese guys gave us the most recent rates out of every other place we called and was also open on the weekend. Most places in Alberta I noticed are way over priced for synthetic oil changes ev n if you in your own lol. Anyways the guys there were really nice guys and gave us a tour around the shop. I've never seen a auto shop layout like theirs before Nd was curious and they were very welcoming. They were easy to talk to I would definitely get service done from them if I ever go back to AB.

Wow. Left Edmonton for holidays. We could tell from the bang followed by hissing and loss of power…read morethat we needed a mechanic and some tools. Found S&M on Yelp with great reviews. They took care of us immediately and a half hour later we loaded up the kids and dog and are rolling again. Thank you!!

What a joke this dealer has been over the years we have had our 2011 Hyundai Sonota. Every time it…read morehas graced this dealerships presence for warranty work or recalls we have had issues! Leaving subframe bolts (they are like 12'' long!) out after rear control arm work was one of the big ones of the past but recently we had the engine finally do the old rod knock, so as per the class action lawsuit to force a lifetime warranty on these, we had it towed to Gary Moe and tried our best to communicate through the lengthy ordeal (Oct. 21st to Dec 4th). So lets start with our service writer Gilles, someone with very little auto knowledge and lacking in customer skills, the kinda thing that you'd think would be perinate for the position? From the beginning it took a long time for them to tell us that a charge for original diagnosis and warranty approval may be necessary, and that charge would be upwards of $270. So we drove (an hour/100kms) and I removed the valve cover myself in the parking lot (hand tools took me about 20 min) and took the required pics (looked as new inside as we maintain it very well). After this we waited weeks for the approval and then more weeks for the work to start. Multiple times including talking to the GM we said I wanted a quick chat with the mechanic doing the work, that NEVER happened, and as a result multiple other issues came from that!! Once finally finished we received the car back with some dirty/missing/loose parts. I was expecting that (past experiences) so whatever, but it was just the overall time frame, lack of communication, general lack of automotive knowledge, overcharging threats, and poor workmanship that gets them the 1 star. They claim to have 5 things they promise to every customer who uses their services. 1. They will greet you upon arriving...this happened no problem there, unnecessary but whatever, it could be useful for some. 2. The car would be returned cleaner than it arrived....it wasn't the underbody tray had oil all over it (dry before). 3. They will perform a walk around at arrival... (to be fair it was dropped of by the tow company after hours, but we never had any paperwork or confirmation of this) 4. Status updates on vehicle progress....NEVER happened once! 5. A follow up a couple days after receiving vehicle back...NEVER happened. Be warned that you will most likely have a very subpar experience @ Gary Moe Hyundai, it's all we expect at this point.

Gary Moe Hyundai, Red Deer Alberta…read more My 2022 Santa Cruz is amazing, my experience with this dealership and the five different folks I needed to communicate with was amazing, the experience plain amazing. Straight forward, no BS, Treated like a human-person and not an "up" I would highly recommend giving them a try. Andrew M Beaumont, Alberta

I did not have an appointment, but within 10 minutes Brian was looking at my car. The bottom rocker…read morepanel was not secure because of the rust behind it. I said that fixing this panel was my priority and that later I would get other areas fixed and painted. Brian kindly advised against spending money on my 2005 Cadillac because the rust damage was too far gone. He said that he would repair the panel and suggested that I sit in the customer area and perhaps have a coffee. Ten minutes later he showed me what he did to secure the panel. He then gave me my car keys and said that there was "no charge". I was surprised and very happy. Wow! That's how you build a business. A couple of hours later I came back and gave Brian one of those big Costco chocolate cakes. Murray Dobbs

I called 2 places for an appointment to get an estimate for a minor repair. Carstar was able to get…read moreme in the next day after work which was much faster than the first place I called. They explained my options and also heard what my needs were and allowed me to to make the decision. I ended up paying for the repair which sped the process up. I was called as soon as the part was in and was able to get the car in to finish the repair fast and efficient which was what I needed. The repair took less time than I was told. I was lucky, I had a simple repair. I am very happy with their service from start to finish. Nadine