We hired Good to go to move a king size mattress. It was being delivered to an appt on the 3rd…read morefloor. The movers went up the first flight of stairs and then went back down. They said it couldnt be done and and then left the mattress in the lobby with my son. They gave no other options to help in any way. They could have tried to to make arrangements to return the mattress. This is not the conduct of a professional moving team. Incidently, my son and roommate were able to get the mattress up with little effort. Not too mention they are NOT MOVERS! I called the office and the supervisor said he had pictures from the delivery crew and that he could do nothing. I told him he could see in person what the hall and stairs looked like. I also told him that we got the mattress in with little effort. He refused to refund my deposit and would not connect me to any other supervisor or owner. A perfect example of terrible customer service! Never even received an apology!

Worst moving/delivery company ever! Do NOT use them! 1. They…read moreshow up hours late and then charge double for a move. 2. They are contracted to Costco for package delivery, then don't show up after making you wait three hours, and then tell you to call them next week and go to their warehouse to pick up the package THEY were paid to deliver. On top of it all, they don't give a crap! Zero stars.

We have worked with Big Steel Box several times here in Lethbridge. Tyler and Cody are amazing!…read moreTyler was very polite, professional and knowledgeable. He's always willing to be acommodating whenever possible and has great suggestions for whatever project or event we are working on. Cody is a pro! He can drive those trucks and position those steel containers as if they are light as a feather! Thank you Big Steel Box! -Perfect Storm Athletics, Lethbridge

These movers are terrible. They have people who work for them who are high and drunk and don't do…read moretheir job. The workers look through things to see what they can take. At the end of the move, I ended up with a whole bunch of broken furniture.

Worst company ever. Do not trust them. They were so unprofessional and made moving so difficult for…read moremy family. The movers were so slow and inefficient. They decided to play pool on my grandma's pool table while they were supposed to be working. They did not handle anything carefully even when we requested and broke MANY of our things. They charged so much money for this horrible job and the owner of the company lied multiple times, said he'd do things and later said he never said that etc. So so unprofessional. Horrible service, do not recommend. Honestly, it is a scam.

they are not a reliable company. Do not have anything organized. they over booked moves and they…read morebumped me. after 5 days I got another mover.

Had them move for us. Awful. Do not go with these guys. First off, showed up late. Second, they got…read morethe info wrong about the size of our place because a "basement suite shouldn't be as big as ours" not sure what that means. Third, when telling them that we needed the whole place done regardless of their mistakes, the owner or manager or whatever yelled at my wife on the phone and made her cry by insulting us. Should not have a business.

Very prompt, reasonably priced, courteous & helpful in moving some furniture and boxes to a seniors…read morelodge for us.