Great person listens and efficiently takes care of things. Very organized and caring.read more

I started seeing Jordan in October 2025. I expressed the potential of ADHD. I also had anxiety and…read moredepression and Jordan insisted that I treat those first before looking into an ADHD diagnosis. When I asked about the possibility of untreated/undiagnosed ADHD making my anxiety and depression worse, he agreed it could be a possibility but ultimately decided not to look into ADHD. He put me on some meds that unfortunately did not work for me and at the end of December I decided to go off of them and take a little break. Well, I ended up going to ADHD center of Las Vegas where I ultimately got diagnosed with ADHD. Not only that, but in my report it mentions that my anxiety and depression is most likely related to the fact that I had undiagnosed ADHD. Huh. Well, now that I had that diagnosis I called to see if we could now treat this. Doug (who is great) told me that Jordan wasn't looking to treat anybody with ADHD at the moment but would ask since I was already established. He called back and asked if I could send over the diagnosis report and they would get back to me. This felt super weird but I agreed. Then I got the call that they wouldn't be taking me back. I understand not wanting to treat ADHD, but asking for my diagnosis then ultimately telling me no felt weird personal and intentional. Very unfortunate but I felt the need to write this review to inform others of my experience.

Looking for better answer to aid in the twins healing process I decided to seek the advice from…read moreother resources in the community. The proper balance between mind and spirit is what I am seeking. The current psychiatrist that they are seeing did put them on medication. The side effects of these medicines are scary and I do not want them to be something they are on for years. Seeking new answers to current issues they are experiencing, I am hoping medication will be a second decision made. The staff here is very friendly and welcoming. When I checked into their office the lobby area is very small but we are not going to sit here very long. Plus outside the office in the building that the suite is located in the lobby is huge with tables to sit at and a large tan couch if one seeks real comfort. After filling out the paperwork we were called back to the room where we would meet the doctor. The doctor who took care of us was very helpful and pleasant. Her assistant was charming as well. Feeling very comfortable the doctor and her assistant put us at ease as we discussed the twins business. The doctor informed me of what services that they offer and addressed my concerns about the medications that the twins were currently taking. They offer wonderful and caring psychiatrist here that if have too will medicate the patient, as needed per case. They evaluated the medicines they were taking. The doctor also took into consideration family history and if a diagnosis of the twins is necessary. All could not be accomplished in this visit so I will be returning for another visit, in the mean time the doctors suggestions will be applied to our lives.

What a wonderful group of people here at this office! From the very kind lady at the front desk…read morecheck in to the therapist my daughter saw, it was a great experience. I have been to a handful of mental health/counseling locations here within the past 5 years...I know what is out there, junk!! I was presently surprised to say the least. We are new to Medicaid and we were seen that very next day. Now you know, as soon as they hear Medicaid, it's usually going to be booked way out! Nope. And never looked down upon us for it, I appreciate that! I look forward to being seen here as well as my daughter.

I had a really bad experience with Allison who I thought would be a great fit for my daughter based…read moreon reviews. Well I was extremely wrong. I initially started to speak with Taylor who I believe is the admin for the therapists. At first I thought this place was in order because she followed up with me and asked what I was looking for through the process. Guess what, nothing was in order and it's so disappointing when you're trying to get help and have to go through a bad experience with experts that help people. This is not the case where all they were looking for is the next person to take money from. One of the worse things Allison did was, when we were done with our session she didn't even walk us out to the front door and said your time is up when would you like to schedule another day and time? All I have to say is WOW! At that, this session was for my daughter when we arrived she said, oh this session will start with myself and my wife, so my daughter had to wait at the front. What a joke! I have text messages from Taylor to bring my daughter. Even the online links she sent were out of wack. I should of researched more especially when you only have 3 reviews. Later to find out Allison is only an intern for the company, go figure. I promise, everyone please be careful and do your research. The owner Rebecca is not even here in Vegas and only does virtual sessions. I feel it's more personal when your trying to see a therapist or psychiatrist in person. Rebecca should definitely reevaluate who she hires for her office. Horrible how you don't even walk us out and say okay thanks for coming. Unbelievable, I'm in sales and I would never ever do that to my clients. I tried to reach out to Taylor and she literally went ghost and shows on text she read all texts I sent. This place is a scam and they will take your money. Please be careful everyone! I went ahead and changed the stars, because Rebecca reached out and made everything right. What a difference when I spoke with her. It shows that she is a professional and I wish she was here in Vegas. I really do not want to bash anyone, but Allison needs a lot of training in her field. Funny thing is finally Taylor responded and that was a joke! I am sorry to give your business a bad review.

New management is Insight. They don't answer the phone, don't respond to emails, won't transfer…read morerecords after multiple requests.

Could not ask for a better listener than Jennifer!!!! She has been wonderful to me!!!!!read more

Keep calling and no answer, even though I am a previous patient. The number left on their voicemail…read moreautomatically hangs up each time you call it. The care in the past has been good so leaving 3 stars for now but I would appreciate help quickly and will try again later/tomorrow with an update.

I've only had perfect experiences with Alliance. I've been a patient for quite a few years now. My…read moreoriginal doctor (Dr. Sharma) moved, but Alliance set me up with another provider in their practice, (Jamie Alvarez). I saw her for years. A great communicator that helped me immensely. She adjusted, yet kept me on my original medication that has worked for me for years. She made sure to check if I had any new health issues and asked me how my original medication was working. Although they were telemed visits, I was happy to take my blood pressure at the beginning of each call and show her the reading. Unfortunately, she is now leaving the practice but I'm getting ready to call right now to schedule with another provider in this practice. Sad not being able to see Jamie Alvarez anymore, but I have absolute faith that I will be given another A+ therapist/psychiatrist. I will always turn to Alliance for my mental health needs.

Dr Faisal Suba, psychiatrist from Alliance Mental Health Services is very attentive, friendly,…read morelistening with my long time anxiety and depression. My first visit with Dr Suba is amazing am glad i made an appnt talked about my mental that's causes headaches, irritable n anger on my daily issues! Dr Suba's is knowledgeable, professional and helpful. I recommend Dr F Suba to all. He's the best psychiatrist. Thank you Dr Suba, residents MD under him also the staff's are friendly.. Thanks to all, May Granada Sept 4, 2026

Dr. Kagay has always been attentive and helpful. I really wanted to write this though to shout out…read morethe office staff! Mariana has been very responsive over the past couple of years - she is not only on top of requests but also proactive in her assistance. She helps round out the patient experience in the best way.

I enjoy working with Dr Chris. He helps me manage my meds and offers me great coping tools. I…read morewould recommend him if you are looking for a psychiatrist to help your mental health.

Dr. Izabella Ostolski is top notch. I've been a tricky case to treat, but she hasn't given up on me…read moreand always treats me with respect.

Seen Dr.Gupta as a late teenager and he was phenomenal. Haven't been able to see him in a few…read moreyears, but now as a mother I needed help mentally. Got back in with such ease, and Dr.Gupta helped so so much with hearing my concerns and worries and prescribing what we already know works for me. Highly recommend Dr.Gupta!

I've now been seeing Dr. Arceo for a few months and things have vastly improved since I first began…read moreseeking mental health treatment here. I truly appreciate how attentive Dr. Arceo is to my needs regarding medication for Generalized Anxiety Disorder, Panic Disorder, Depression and Insomnia. I never feel rushed. He always takes the time to not only listen to me, but whenever there's a medication change he fully explains his reasoning for the change, how the medication works, and what type of outcome I should anticipate from trying this new medication. I've never had a psychiatrist explain everything so clearly to me. Thanks to Dr. Arceo, I now have a handle on my insomnia. My depression has subsided quite a bit. He also educated me on the anxiety medication I prefer and he's happy to continue prescribing me my preferred meds as long as they continue to help. Help from the receptionist and other office staff has also improved greatly. Phone calls are answered relatively quickly. I'm really glad I stayed with Dr. Arceo. This is the best mental health care I've received in a long time.

I made an appointment on 9/10/24 to see Dr. Arceo. I arrived 20 minutes early for my set…read moreappointment on 9/23/24. The scheduler says "Your appointment was set for yesterday (Sunday). But also Dr Arceo told us he would no longer be taking patients as of last Wednesday (9/18/24)." I showed her proof that I made the appointment earlier than 9/18/24 but the scheduler stated that Dr. Arceo wouldn't honor the appointment because he's still no longer taking new patients. A long wait time in a medical office is one thing. Being told your confirmed appointment is cancelled and can't be rescheduled when you arrive is a 0/5 level of business function.

Dr. Paul Nguyen and his staff are outstanding! The care and attention provided is immeasurable. Dr…read more Nguyen takes his time to listen, he always approach with a calm demeanor and always makes me feel safe and important. Thank you Dr. Nguyen and staff! You guys are amazing!

Don't do it. I had a…read morevery frustrating experience with this office, both with the front desk and with Dr. Nguyen. The office manager was, at times, extremely rude over the phone.There were multiple scheduling errors, including one instance where she called me in a very abrasive tone insisting I was supposed to be in-office when my appointment was actually scheduled as telehealth. When I calmly explained this, she told me I was wrong. She later called back after realizing her mistake, but did not offer any apology for the way she spoke to me. On other visits, I could overhear her speaking harshly to other patients on the phone, which was honestly uncomfortable and unprofessional. As for Dr. Nguyen, appointments felt very rushed and impersonal. Visits were often only a few minutes long, and I didn't feel there was much effort to understand my symptoms or adjust my treatment thoughtfully. I was frequently interrupted or talked over, which made it difficult to fully explain what I was experiencing. The communication between the office and the pharmacy was a constant issue. I was left to deal with the pharmacy myself over and over again. On top of that, Nguyen threatened me when it came to my medication. I was repeatedly told I might not be prescribed my medication if I didn't pick it up "on time," even when delays were caused by pharmacy issues or my work schedule. At times my treatment was actually changed because of this, which completely threw things off for me. My final experience was the last straw. He called me nearly 30 minutes early for a telehealth visit while I was getting ready for work. When I said I'd call back at the SCHEDULED time, he told me telehealth would no longer be an option for me and I'd have to come into the office. When I explained that I live 30 minutes away and these visits are extremely short (less then 5 minutes), his response was "that's okay girl nice scenic drive for you" I switched doctors that same day after that and the difference is night and day. My current provider actually listens, communicates with the pharmacy properly, and treats me like a patient. Would not recommend this office.

I love this company-we started with them over a year ago for my teen(who would panic going to any…read moreDr.) & after we met Dr. Jenn & staff...I started using them,also! I pay $75 for every 2 mo.-(at 1st it was every month until the meds. were right)have FaceTimed from my room, movies, Phoenix & once in CA- it is SO awesome Have to change an appt.? They are so nice about it-we usually talk at 7 or 8 pm- they are really flexible! I never want to go back to a "regular office visit"

My PNHNP was impolite and lacked in experience. Billing was double what was advertised and I ended…read moreup paying $150. Treatment was ineffective for PTSD. Stay far away from this illegitamate company.