Alex from Air Pros helped us during a recent remodel and did an excellent job. He was easy to work…read morewith and made sure the HVAC side of the project was handled smoothly. Highly recommend.

They cleaned my dryer vents and it was fast and well done. Dryer is no longer reporting that there…read moreis a blockage and everything seems good to go.

Most affordable quote we found for our indoor wood burning fireplace to be cleaned. My calls were…read moreanswered on first attempts, quotes were provided up front, and workmen were on time and efficient in getting the job done. We will likely be using them again next year.

I have had Jon out a few times to sweep my chimney and install a top damper. He arrived at the pre…read moredetermined time and spent about an hour cleaning the chimney and firebox. I burn a lot of wood so Jon's services are very much needed. He is very proud of his homemade vacuum and will give you the whole story on how his equipment is vastly superior than the competition. This is probably true. No dust was billowing out of the fireplace. He left the area around the fireplace clean and tidy.

Do not use this company unless you want to pay double and sold on products you don't need! My…read morefireplace pilot would not light. Tech came out and said I needed a new gas valve and I should also replace the pilot ignitor at the same time, even though it wasn't faulty. I stupidly didn't research the reviews of this company and said yes to a $1700 quote! Found out later that was at least double what others charge. Turns out we got the pilot lit on our own and I wanted a refund on the pre-paid parts (minus return shipping), since the fireplace was now working. Owner wouldn't work with me and got so angry and called me swearing and called me a Karen on the text thread! He was SO unprofessional that I just went ahead and disputed my credit card charge.

Have dealt with many HVAC companies in the valley and this is far and away the worst. Horrible…read moreservice and hostile owner.

I wish I could give 0 stars. Multiple calls, multiple voice messages left and no callback. Looks…read morelike I'm going elsewhere for inspections and potential repairs.

Very professional and did a great job putting on a chimney cap and fixing the mortar on my two…read morechimneys.

Super nice and very efficient. He came out the day after I contacted him and had the problem with…read moremy fireplace solved quickly. I highly recommend!

I asked for a quote and the gentleman gave me one. And then try to pressure me into making an…read moreappointment the next day. I said I needed some time. He then wrote me a really rude text back saying I was just another lame lead he had to pay for. He's no Dick Van Dyke if you know what I mean

Our experience at Hearth and Home was very poor. There was little to no project management…read more Contractors were not aligned, not scheduled properly -- nobody was working to get our fireplace install done. Office care and follow-up was insufficient; no-one showed follow-up or leadership. I had to manage it all. And there was a lot of basic incompetence: the wrong fireplace being ordered and installed; the facade covering not being scheduled, then turning up in the wrong size. And so on. I have a busy working life, like we all do, and frequently I had to cancel work plans with little or no notice, to be at home to let contractors in, who then didn't or couldn't do their jobs. And when I reached out to the Hearth and Home office, fingers were pointed, but the job wasn't resolved. I'm left looking at a big invoice that I don't think this company has earned. They have made my life stressful, I'm really aggravated by the experience. Two months after I walked into the Sugar House office, the job still isn't done. In sum: I can't think of a more earned one-star feedback than the useless team at Hearth and Home. If you read this review, go somewhere else, please.

CJ installed our fireplace perfectly; it looks beautiful and works like a dream. Gary at the…read moreshowroom on 21st helped me pick out an insert model that was both aesthetically pleasing and within my budget. Both guys were super-pleasant to work with, and we had a great experience all around, from the initial purchase through to the actual installation, from start to finish. I highly recommend CJ, Gary, and the folks at Hearth and Home!

Hard to give it a review when there was really nobody there to answer any of my questions on a…read moreSaturday afternoon. Asked about prices they just gave me these ranges of things that meant nothing and didn't really seem like they had somebody that wanted to come out and take a look at the project- Who has time to return to a place like that and get a bit?

Super friendly estimate process and reasonable prices. I ended up going with a different company…read moredue the I the product I liked. They seem like they are trying to make a turnaround for better customer service and experience.

These guys are great. Showed up on time. Very curious and clean. They laid down drop cloths and put…read morecorner protectors through the entire house. Highly recommend.

They came in and did a great job. Filters seem much cleaner and less dust. My house was built in…read more1957, Ive lived here since 1975 and I dont believe they have ever been cleaned. I was impressed with the owners and the communication. Thank you!