The company's automated system had a higher price then their website. It took them a while to…read morerespond but they did honor the lower price as listed on their home page without any argument. There was a delivery fee added that was not in the original quote but it was in line with their online policy. After I made this review they had sent me a series of emails complaining about how I worded the review. They tried to get me to change how it was written and felt that the fact they did not provide the delivery fee in the original quote would come across like they were hiding something. I stated that I felt the review was fair and they responded with the following: _______ reservations@kingkongpartyrentals.com to xxxxxxxxxxxxxxxxx Thank you Gene - After a detailed review by the owner we are at this time declining to service your event. We feel that if there are misinterpretations this early that it will set the stage for issues later. Therefore to avoid potential for problems for both parties we are conscious and are providing you with ample time to allocate your party rental needs elsewhere. _________ So because they did not like the review they have cancelled my order which had previously been confirmed and received a confirmation number. I had even informed them that I would add to the review once the event happened so I could add about the quality of their service. I would avoid these people at all cost as they are truly not a professional organization. They tried repeatedly to pressure me to alter the wording of my review and I did a few times. I was not however going to lie to make them happy. There are more than an ample number of these types of businesses in Houston...choose a more reputable one. They have left me a week away from the event for my daughter with no dunk tank and no bounce house. Now her birthday and celebration of her bone marrow transplant will likely be derailed because of them trying to bully someone into writing a review that was worded the way THEY want it written. Have also filed a complaint with the Better Business Bureau Houston As an addition/update to my previous review I thought it important to note that there have been 18 previous reviews of KingKong Party Rentals and they have all been filtered out. What does filtered out mean? It means that Yelp has algorithms in place to prevent deceitful behaviors by businesses to put up fake or solicited reviews. While this does not affect most companies what is important to grasp from this is that EVERY positive review they received was filtered out due to this type of attempt at putting up fake reviews to make them look better than what they actually are. See the pattern? They are an untrustworthy company and you should spend your money elsewhere. New update...they have tried to post some more fraudulent reviews to their site to make themselves look better. They have had 20 filtered out now. This guy is a really deceitful person and you should avoid him.

I found this company on google and was pleased that they offered an age range for their toddler…read morebounce house so I requested more information. They emailed a few days later stating the quote, and included instructions to reply within an hour to reserve the day and time I had requested, which I did - I responded as soon as I received a notification that I had an email. I received no response until the following morning. The email they sent me stated they were rechecking availability and would get back with me. What was the point in telling me to reserve within an hour (which I did) if they weren't going to reserve it? I responded asking for them to give me a call, or to respond with a number I could call, so that we could make the reservation over the phone. That no doubt would have been much easier and faster. I received nothing back and after 24 hours emailed them AGAIN stating that I would not be using their services after all. If you value your time, do not waste it trying to work with this company as they clearly do not want your business. A tip for the owner: invest in a business phone and actually use it. UPDATE: I received a plethora of e-mails, texts and phone calls from this company apologizing and how they did value my business. They had apparently experienced technical difficulties the previous day. Either way, I had already moved on to another company. Be aware that if you do choose book with this company, it will be mainly through text and e-mail. I am giving them 3 stars on customer service (a combination of before and after the issue) only because I never got a chance to experience the actual product. I may try them again in the future, just not this time.

I can't give them a higher recommendation. The husband and wife made sure they did their best to…read morehelp me celebrate my 30th birthday. We rented the bounce house, cotton candy machine and had them dj and everything was fantastic. My only regret is that we didn't book them longer!

I worked with Alexia to book a bounce house for my son's 5th birthday. She was so quick and…read moreefficient in setting me up, and answering my questions. They have the most reasonable rates too. It ended up raining on the day of my son's party, and Alexia was in communication with me that morning to cancel the rental. What great customer service all around. I will definitely be renting from Monkee N' Around in the future.

Great place for kids to burn off tons of energy, or to have a birthday party, but try to avoid…read moregoing on a Sunday. It was fun, but crazy-crowded.

I used them for my daughter's birthday this past weekend and beyond pleased. The rental, payment,…read moreand confirmation process was a breeze. Delivery and pick up were timely and the bounce house was perfect. I'm recommending them and using them for all future parties.

I've rented a lot of bounce houses (with and with out slides) they BY FAR were the cleanest we have…read morehad yet! And their rates were the best! Easy drop off, easy pick up. Will definitely use them again in the future

Diego and his team at Quick Set Rentals was an absolute blessing!! I cannot say enough about the…read moreincredible service they gave us! I found them on FB and they were quick to respond, and Diego was even willing to meet with me so I made sure they were real, and to see the type of chairs they had. Their pricing was very affordable too! Then, we had a slight change of plans and Diego came by to measure and plan the new set up and adjusted our order to our needs. Their drapes setup is simply stunning! THEN, we had a little issue with the extra wind we were receiving in the party area and he came out and fixed our drapes again to make sure they wouldn't move. And on top of everything else he was super punctual with the installation time and even the pick up the next day! I must say I would 1000% recommend them for your event, because I know I will be using their services again in the future! Absolutely extraordinary!!

Scam!! Scam!! Be careful. He took my deposit and did my measurements for multiple tent, then…read morestopped all communication with me. After multiple attempty, he finally sent a message saying he had other customers to deal with.

Very friendly staff, clean, on time, inflatables are new and was easy to do the rentalread more

Very professional company. Will take care of your needs and help your event run smoothly. I…read morerecommend this company to all of my friends and family.

Very pleased with our experience. Dameon worked with us on our background to accommodate with my…read moredaughter's 1st birthday party. Reasonable price, very friendly, prompt and professional! Definitely will hire again for any future events and highly recommended!