Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

This is the second time I leased from BestBuy. Mike is always quick and let's me know the current…read moreofferings for July 4th. I received the quote for the Rogue with the specific color in mind on 27th of June. The color I wanted wasn't available in the NY area, he dug around and got one from PA. Literally within 3 days (on 30th of June) he had my car ready to be picked up. Everything was fast, easy and no hassle. (Beside the near 1-hr trip from my workplace to the pick-up location. Gives me plenty of time to properly say good-bye to my current/past car and get emotionally ready for the new one!) He is definitely my go-to guy for leasing a car. Thanks a lot, Mike!!!

Wow what great service. Charlie was great and help my hand through the whole car leasing process…read more White Glove Service 100%

I'm sooooo upset that I didn't find this place when I bought my first car!!! I absolutely love this…read moreplace. The sales people are extremely nice especially my sales guy, Nestor! He was so nice and very helpful with all of my concerns and questions. I will never go anywhere else to get a car again!! Thank you so much! I'm so excited and happy with my new 2018 Dodge Durango!!!

Robert is a friendly and honest car salesman, I appreciated his time and willingness to help me! I…read morewould 100% recommend to anyone looking to buy or sell their car

Scammers! Stay away from this hillbillies if you're selling or buying. They will play all kinds of…read moregames and make you return your plates so you cant take back your car when they say they couldn't sell it with the amount you were promised but they will be willing to give you a junk price. It was my first rodeo and got fooled by these hillbillies. Stay away!!!

Just bought my second car from Towne auto sales with the help of Nick. I had asked about getting a…read morefirst car for my son. They found me a car under my budget. I was able to bring it to my mechanic. Everything that my mechanic said need to be replaced. It was fixed with no questions. I will definitely use them again when we are ready to look for our weekend car.

Wonderful service and a great selection of autos.read more

I was skeptical about used car dealerships after having a bad experience with another dealer . I…read moredon't appreciate being pushed around or someone trying to force my hand to buy something . Thankfully after looking at some reviews I decided to check out ELDORADO and I met the wonderful Mark. Mark is like a kind uncle . He was patient, he was informative, and he was invested in me making the right choice for my lifestyle and my budget . He was never pushy like the typical sleazy used car salesman so I felt comfortable working with him. We found a car that worked for me and his team even handled all the dmv requirements so I didn't have to do that myself . I am so happy with my purchase . My family got a chance to meet mark as well and said if they ever are in the market for a car they would work with him in the future! I also want to note that after I bought the car I had a problem with my heat . I called mark and he was so apologetic and instantly called a mechanic who took care of it right away at no cost to me. Mark has called to follow up with me and ask about my family even though I already bought the car. He is a genuine person as well as the rest of his staff. I would highly recommend this dealer if you're looking for a good used car !!

I initially gave this place 5 stars because Mark is a very charming and nice man who does try to…read morelook out for you and help you with your car buying experience. My gripe however is that I'm not even in my second month from owning one of their cars and I've had an exhaust repair (if they inspected the pipes they would have seen the damage right?) luckily it was within the 30 days so the did cover that! But I didn't have to skip work so probably evens out the cost in reality. And now I'm staring down the barrel of a complete transmission replacement putting me $5000 out of pocket. By the way that's half of what the car cost! Fist time taking it into an interstate going above 65mph and the cars transmission fails. When a car You just bought, and after being assured it was running great! Has it's transmission fail, is a large kick in the teeth! I would advise anyone considering buying used, to seek a proper inspection at the car dealership before buying used. Do not take the people selling it on their word, as it can cost you big time. We were dumb enough to think we won't need the extended warranty. Maybe you should chip in for it. Better than being stuck with a $5000 bill I somehow have to find in the back of my couch. I really wanted to like this place but now I am just waiting for more things to fail with the car I'm now stuck with until it's paid up.

Wonderful. I had a salesperson , Daniel. who was very knowledgable, patient and fair especially…read morewith a senior. He didn't push me. I felt very comfortable not leasing at the first visit. He gave me a fair price as I did do my research. As there were so many new icons on it needed a lot of time learning them. Eunice is there to work with you even after getting the car. She was an excellent teacher. All in all I am very comfortable recommending them to my family and friends. Ps I have the car for a few weeks now and I am very pleased that I got the crossover model.

Worst sales team and general manager. Tried to make a deal on a 2025 WRX 2 weeks ago . the process…read morestarted when I inquired for this car online earlier in the week , stating on my inquiry that I could not talk on the phone during the day and could you email me since I work 10 hour days as I am not allowed to be on the phone during work hours . I got a few basic emails that said call and we can talk. I sent another email back asking some questions. Pretty much those responses were not getting me the information I wanted . So i decided To ask them to give me a phone call after 3:30 on a Tuesday or Wednesday, I never got a phone call.. I decided I would drive drive all the way into the city from Hudson County New Jersey to try to make the deal on early Saturday morning . I was introduced to a salesman who was a very nice guy. But seem to be a little new at the job , we started talking numbers. I knew what I wanted to pay but we were off on the price to make a deal by $200. And after the salesman went back-and-forth to his manager seven or eight times with the deal I wanted , they stayed rock solid for $200. I wanted the car for 41,000 out the door, they would not budge off of $41,200. Then I was like OK I'll pay the 41,200. Then The car I was trading had aftermarket wheels. I asked the salesman if they could swap the stock wheels back on to my trade. I had the stock Wheels . i just needed them swapped and wanted my aftermarket wheels back. He asked the manager and they said, no, but we can get the shop to do it for you and you could pay for it. Which I was shocked they wanted to charge me to do this. I'm buying a $40,000 car and you can't get this done for me as part of the deal. I have done deals like this at other dealerships, on other new car deals. Never had a problem. So I ask how much would it cost me. So the salesman proceeds to calls the service shop and they say they will charge me $250 to swap my stock wheels back on. But they can't do it that day. I was still in shock that they wanted me to pay and could not put it in the deal for me.. Every other dealer has done this for me in deals and never had a problem switching wheels for me at no charge and throwing it into the deal. So i say.... OK, you know what keep my Wheels. I just want the car at $41,200. I was getting very aggravated and frustrated at this point. But I wanted the car. So i said fine lets do this. I was their first customer in the show room on a Saturday morning 9am . I said I want to take the car home today. To my shock, i was told Well you can't have the car today. We have cars in front of you we have to prep to deliver today. You have to come back sometime next week. I looked at the salesman and said I drove all the way from Hudson County New Jersey to buy this car. They still told me no , I had to wait . Now mind you the car was on the showroom floor and was clean and ready to go.. Absolutely terrible. I have never seen a dealer, especially if you're the first customer of the day. Tell me that I could not have the car. To me i though car sales 101 , never let the customer leave . I can understand if it was late at night, but it wasn't. I was the first and only person there.. And if you think I'm not telling the truth about the deal. I have a picture of the work up of the deal with the numbers on it . They Would not budget on $200, would not throw in swapping the stock wheels back on wanted to charge me $250, would not give me the car the same exact day and wanted me to travel back for it later in the week. Never been treated like this at a dealer . And I was polite and calm the whole time. So we did not make a deal. I got up to leave and they did not even try to stop me. I decided I was going to go to another dealer in engelwood NJ . Which I should've just gone to in the first place and not made the trip over to New York. I made a deal in NJ in about 30 minutes, not only did I get a better deal, but I also got an extended warranty for five years, five free oil changes. The dealer volunteered to swap my wheels off my trade-in for free and they threw in the extended armrest on the WRX . I was in and out of the second dealership within three hours. had my new car that day. Koeppel is the worst run dealership I've ever seen in my life absolutely terrible. I never even got a follow up call from the dealer asking if we could figure out how to make a deal. I don't know. Maybe they just didn't like me. Absolutely shocked and disappointed.

I have never bought a car in my whole life. I bought a car from here. They contracted out the…read moretransmission rebuild to a third party. The car stalled every time after filling the tank with gas. It lost power on the LIE. Lemon Laws do not apply to any of the cars here due to high mileage. I paid about $7k for the car. Less than a year later I sold it for $100 and leased a new car from a Chrysler Jeep dealer in Flatbush. I wish I'd been smarter and not thrown $7k into the garbage. If you don't know about cars, do not go here.

I just want to start off by saying the owner is an absolute sweetheart. He is so kind and so…read morehelpful. As a woman who understands the Sales world where people just try to push anything on you he is not that type of person very understanding and helpful in every single way and extremely patient. The best car dealership I have ever encountered and will be using for the rest of my time to come when buying cars for my kids when they get of age, even my husband is getting his car there from Mr Chris! If you're in the New York area, this is the car dealership to go with hands-down !

Great service. Very responsive and caring. Would definitely…read morerecommend. Extremely pleased.

XSLEASING the best!! Will not bother with any dealership or…read moreother lease broker! The only company able to find me an M3 competition pkg with my color and options