An absolute fucking zero!!! Dubuque Bank and Trust sold out and failed to send me a new debit card…read moreand when I confronted them about it they had the nerve to send my new debit card to the wrong address. Now it's 4 fucking weeks later and still no debit card. Fuck your back and fuck you!

Would do 0 if it would allow. When they merged with this other place account numbers were…read moreduplicated. Unknown to us we paid bills online and 2 months later informed that it came out of someone else's account. So they reversed the charges and we got stuck with late fees from these places we paid. They are not offering to help with the extra fees even though they are responsible for it. Don't do business with them.

Terrible customer service. The culture at Dupaco is an us against them attitude especially at the…read morelocust st branch. Their indifference will become obvious to everyone who will see that this review will go unaddressed like the one someone left before this one over a year ago.

Horrible customer service. Reached out to Kallie Kleitsch in the insurance department after being…read morerecommended to Dupaco. Very nice on the phone, said she would get me a quote over 1/2 a dozen times. Says she will get it done tomorrow, but then doesn't even reply. She is apparently having problems with Progresive but only communicates this when I ask. She clearly doesn't want my business which is to bad because I wanted a local agent to work with. If I was her manager I'd audit her email logs, review her lack of follow up and fire her. But maybe Dupaco all around doesn't need more insurance clients. Waste of time and energy.

Great people to work with and wonderful service. Very competitive rates and terms. Scott Dalsing…read moreour lender is a tremendous asset to the bank.

From the owner: Premier is a community bank in Dubuque, Iowa. Consumers and businesses truly enjoy working with us…read moreto achieve their dreams. We offer simple, yet innovative accounts, local decision-making and user-friendly technology. We are committed to our community's civic, educational, and charitable organizations. From everyday experiences, to the big once in a lifetime moments, Premier Bank is here to help you be Ready for Life.

Do not get a mortgage loan from this lender. They do not offer 15 year loans so you'll be paying…read moreonly interest for decades. This information was not provided before signing the paperwork. Rushing to get everything signed came first and foremost. Avoid this lender!!!!